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title, category, source, source_url, last_updated, keywords
| title | category | source | source_url | last_updated | keywords | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Pre-order | pre-order | yehwang.com/pre-order.html (official FAQ, verbatim) |
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2026-06-25 |
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Pre-order
📎 来源 / Source: https://www.yehwang.com/pre-order.html · 抓取 2026-06-25
Q: What is a pre-order?
Products that are currently out of stock can be reserved and paid for in advance through pre-orders. These products have already been reordered by us and are on their way to our warehouse. From pre-order to delivery it takes approximately one month before stock reaches our warehouse and we can dispatch your order.
Q: How do I know which products are pre-order products?
Pre-order products are marked with a PRE-ORDER label on our website. A full overview is on our Pre-order products page.
Q: How do I know when my pre-order will be delivered?
Each pre-order product shows an expected delivery week — the week we expect to receive the products into our warehouse (not the week you receive your order). You can combine products with different delivery weeks in one pre-order, but the gap between the earliest and latest availability cannot exceed 3 weeks (e.g. week 40 + week 42 is OK; week 40 + week 43 is not). Orders with mixed delivery weeks ship only after all items have arrived.
Q: Why can't I add a pre-order product to my cart?
Two reasons:
- Pre-order products cannot be combined with in-stock items — they require two separate orders, and the minimum order value applies to each.
- Pre-order items are only available to existing customers — if you have never ordered from us before, pre-order items are not visible. Place a regular order first.
Q: Can I pre-order items that are (almost) out of stock?
Yes. Contact customer service to place a personal pre-order. The minimum quantity for a personal pre-order is 50 pieces. Pre-ordering clothing must first be confirmed with our supplier.
Q: Why do I get a discount on pre-order items?
Pre-order products get a 5% discount because they haven't arrived in our warehouse yet and you wait a bit longer for shipment. Once they arrive, the price reverts to the regular selling price.