49 lines
2.6 KiB
Markdown
49 lines
2.6 KiB
Markdown
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---
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title: Payment, VAT & Invoices
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category: payment
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source: yehwang.com/payment.html (official FAQ, verbatim)
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source_url:
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- https://www.yehwang.com/payment.html
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last_updated: 2026-06-25
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keywords: [payment, iDeal, PayPal, credit card, VISA, Sofort, Giropay, Bancontact, bank transfer, discount code, VAT, tax, VAT number, exemption, invoice, EU VAT, checkout]
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---
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# Payment, VAT & Invoices
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> 📎 来源 / Source: https://www.yehwang.com/payment.html · 抓取 2026-06-25
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### Q: What payment methods do you accept?
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We accept the following online payment methods:
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- iDeal
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- PayPal
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- Credit card
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- VISA
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- Sofort
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- Giropay
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- Bancontact
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### Q: Can I pay by bank transfer?
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No. Payment by bank transfer is not possible. Payment is made through our website using the methods above.
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### Q: To which products can a discount code be applied?
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Discount codes apply to the **total value of your order**. **Sale items and brand items are excluded.** Each discount code is valid only once, and a **maximum of one code can be used per order**.
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### Q: I registered with a valid VAT number — why am I still charged VAT?
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Check the following:
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1. If you are a **Dutch customer** with a delivery address in the Netherlands, you always pay VAT on your orders.
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2. Check that your VAT number is listed in your **My Account** details. If you have a valid VAT number that is not listed there, contact **helpdesk@yehwang.com**.
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3. Select your delivery address and check whether VAT is still charged. If it still is, contact **helpdesk@yehwang.com**.
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### Q: My company falls within the VAT exemption regulation. How can I receive an invoice with VAT?
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If you have a valid VAT number and want to pay VAT on your orders, **contact us before placing your first order**. We will register you correctly in our system so you can start ordering.
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### Q: Why do I need to pay VAT at checkout?
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If you are from an EU country and did not enter your own VAT number when creating your shipping address, you must pay VAT at checkout. **The rate varies by country.**
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> ⚠️ 待核对: 官网附有"各国 VAT 税率表"，需业务确认后补全到此处。
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### Q: Can I have an invoice adjusted?
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No. Once your order has been placed, we can no longer change the information on your invoice.
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### Q: I export outside the EU via a Dutch forwarder — how do I get the VAT refunded?
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You pay the VAT initially. After the order is delivered to your Dutch forwarder, they give you a **proof of export** (confirming the cargo left the Netherlands). Email a copy of that document together with your IBAN to **helpdesk@yehwang.com** and we will refund the VAT as soon as possible.
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