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crm-ai-demo/customer-service-kb/00-about-yehwang.md

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---
title: About Yehwang — who we are, what we sell, how we ship
category: company
source: company-profile + catalog snapshot 2026-06-25 + register FAQ
source_url:
- https://www.yehwang.com/about-us.html
- https://www.yehwang.com/register.html
- "数仓表 wa_dim.dim_product_full (快照 2026-06-25)"
- "内部文档 公司介绍.md.txt"
last_updated: 2026-06-25
keywords: [about, company, B2B, wholesale, jewelry, accessories, clothing, Netherlands, fulfillment, brands, Gimme]
---
# About Yehwang
> 📎 来源 / Source: https://www.yehwang.com/about-us.html · 数据 `wa_dim.dim_product_full` · 抓取 2026-06-25
### Q: Who is Yehwang / what kind of company are you?
Yehwang is a Netherlands-based (Dutch-registered) **B2B wholesaler** serving the fashion, wellness & living industries. We supply jewelry, accessories, and clothing to retailers and online sellers, primarily across Europe. We sell through three channels: physical wholesale stores, our B2B wholesale website (yehwang.com), and a dropshipping platform (stock shipped from our Dutch warehouse on behalf of sellers).
### Q: What products do you sell?
We carry a very broad assortment (100,000+ live products). The main categories are:
- **Women's jewelry** — earrings, pendants, necklaces, bracelets, rings, piercing jewelry, jewelry sets, and jewelry-making supplies (the largest category by far).
- **Accessories** — hair accessories, scarves, bag charms, glasses, phone accessories, bags, hats, makeup bags, socks, keychains.
- **Clothing** — women's tops, bottoms, knitwear, denim (our own clothing label is **Gimme**).
- **Packing & Display** — wholesale packaging materials and display solutions.
- Plus **High-end jewelry**, **Men's jewelry**, **Children's jewelry**, and **Beauty & makeup tools**.
### Q: What price range are your products in?
Prices are wholesale unit prices. Most items fall between roughly **€1.40 and €4.70** per piece (median around €2.80), with clothing typically higher (around €14 median) and high-end jewelry higher still. Exact prices are visible on the website after you log in to your business account.
### Q: Where do you ship from / what are your fulfillment models?
We operate two models:
1. **In-stock from the Netherlands** — products held in our Dutch warehouse are shipped across Europe via PostNL or DHL. Fast EU delivery.
2. **Factory-Direct** — selected products ship directly from our manufacturing facilities (China) to customers worldwide, removing warehousing/middleman cost. See [07-factory-direct](07-factory-direct.md).
### Q: What languages and countries do you serve?
Our website and catalog are available in multiple European languages (English, Dutch, German, Spanish, French, Italian, Portuguese). Our customer base is concentrated in the Netherlands, France, Belgium, Germany, Spain, Italy, the UK, Portugal, and Greece, but we ship worldwide.
### Q: What is Gimme?
Gimme is Yehwang's own clothing label, known for trendy, stylish designs aligned with the latest fashion trends, ranging from casual to chic.
### Q: How do I contact customer service?
- General / website / self-operated orders: **helpdesk@yehwang.com**, phone **+31 318 668 171**.
- Factory-Direct orders: **service@yehwang.com**.
Our headquarters (and returns address) is in **Ede, The Netherlands**.