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Author SHA1 Message Date
wangliang
754804219f feat: 添加生产环境部署配置和文档
## 新增文件

### 部署文档
-  DEPLOYMENT.md - 生产环境部署指南
-  .env.production.example - 生产环境变量配置模板

### 生产环境配置
-  docker-compose.prod.yml - 生产环境 Docker Compose 配置
-  docker-compose.yml - 更新开发环境配置

## 配置说明

### 生产环境优化
- 使用生产级配置参数
- 优化资源限制和重启策略
- 添加健康检查和监控

### 环境变量模板
- 提供完整的生产环境配置示例
- 包含所有必需的环境变量
- 添加安全配置说明

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-27 14:01:13 +08:00
wangliang
c8f26b6f9f chore: 清理 scripts 目录,保留核心运维和部署脚本
## 变更内容

### 保留的核心运维脚本
-  start.sh - 启动服务
-  stop.sh - 停止服务
-  init-pgvector.sql - 数据库初始化

### 保留的部署工具
-  deploy-production.sh - 生产环境部署
-  backup-production.sh - 生产环境备份
-  set-contact-token.sh - 设置联系令牌
-  set-remote-contact-token.sh - 设置远程令牌
-  verify-contact-token.sh - 验证令牌

### 删除的临时调试脚本
-  debug-webhook.sh - 实时监控日志
-  check-conversations.sh - 检查会话
-  check-chatwoot-config.sh - 检查配置
-  verify-webhook.sh - 验证webhook
-  update-chatwoot-webhook.sh - 更新webhook

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-27 13:59:12 +08:00
wangliang
0f13102a02 fix: 改进错误处理和清理测试代码
## 主要修复

### 1. JSON 解析错误处理
- 修复所有 Agent 的 LLM 响应解析失败时返回原始内容的问题
- 当 JSON 解析失败时,返回友好的兜底消息而不是原始文本
- 影响文件: customer_service.py, order.py, product.py, aftersale.py

### 2. FAQ 快速路径修复
- 修复 customer_service.py 中变量定义顺序问题
- has_faq_query 在使用前未定义导致 NameError
- 添加详细的错误日志记录

### 3. Chatwoot 集成改进
- 添加响应内容调试日志
- 改进错误处理和日志记录

### 4. 订单查询优化
- 将订单列表默认返回数量从 10 条改为 5 条
- 统一 MCP 工具层和 Mall Client 层的默认值

### 5. 代码清理
- 删除所有测试代码和示例文件
- 刋试文件包括: test_*.py, test_*.html, test_*.sh
- 删除测试目录: tests/, agent/tests/, agent/examples/

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-27 13:15:58 +08:00
wangliang
f4e77f39ce fix: 修复 Mall API 数据提取逻辑和添加配置字段
## 问题 1: Settings 缺少 Mall API 配置
**错误**: `'Settings' object has no attribute 'mall_api_url'`

**原因**: Settings 类只有 hyperf 配置,缺少 Mall API 相关字段

**解决方案**: 添加 Mall API 配置字段(第 20-25 行)
```python
mall_api_url: str
mall_tenant_id: str = "2"
mall_currency_code: str = "EUR"
mall_language_id: str = "1"
mall_source: str = "us.qa1.gaia888.com"
```

## 问题 2: Mall API 数据结构解析错误
**现象**: 商品搜索始终返回 0 个商品

**原因**: Mall API 返回的数据结构与预期不符

**Mall API 实际返回**:
```json
{
  "total": 0,
  "data": {
    "data": [],  // ← 商品列表在这里
    "isClothesClassification": false,
    "ad": {...}
  }
}
```

**代码原来查找**: `result.get("list", [])` 

**修复后查找**: `result["data"]["data"]` 

**解决方案**: 修改数据提取逻辑(第 317-323 行)
```python
if "data" in result and isinstance(result["data"], dict):
    products = result["data"].get("data", [])
else:
    products = result.get("list", [])  # 向后兼容
total = result.get("total", 0)
```

## 调试增强
添加 print 调试语句:
- 第 292 行:打印调用参数
- 第 315 行:打印 Mall API 返回结果

便于诊断 API 调用问题。

## 测试结果

修复前:
```
'Settings' object has no attribute 'mall_api_url'
```

修复后:
```json
{
  "success": true,
  "products": [],
  "total": 0,
  "keyword": "61607"
}
```

 工具调用成功
⚠️ 返回 0 商品(可能是关键词无匹配)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-26 18:43:46 +08:00
wangliang
54eefba6f8 fix: 修复 JSON 解析导致的 tool_name 丢失问题
## 问题
商品搜索时工具名丢失,导致 404 错误:
```
HTTP Request: POST http://product_mcp:8004/tools/ "HTTP/1.1 404 Not Found"
```

URL 应该是 `/tools/search_products` 但实际是 `/tools/`(工具名丢失)

## 根本原因
当 LLM 返回带 ```json``` 代码块格式的 JSON 时:

```
```json
{
  "action": "call_tool",
  "tool_name": "search_products",
  "arguments": {"keyword": "ring"}
}
```
```

解析逻辑处理后:
1. 移除 ```` → 得到 `json\n{\n...`
2. 移除 `json` → 得到 `\n{\n...`
3. 内容以换行符开头,不是 `{`
4. 被误判为非 JSON 格式(`tool_name\n{args}`)
5. 按换行符分割,第一行为空 → `tool_name = ""`

## 解决方案
**第 189 行**:添加 `content.strip()` 去除前后空白

```python
if content.startswith("```"):
    content = content.split("```")[1]
    if content.startswith("json"):
        content = content[4:]
    # Remove leading/trailing whitespace after removing code block markers
    content = content.strip()  # ← 新增
```

## 额外改进
**第 217-224 行**:添加工具调用日志

```python
logger.info(
    "Product agent calling tool",
    tool_name=tool_name,
    arguments=arguments,
    conversation_id=state["conversation_id"]
)
```

便于调试工具调用问题。

## 测试验证

修复前:
```
tool_name = ""  (空字符串)
URL: /tools/     (缺少工具名)
```

修复后:
```
tool_name = "search_products"  (正确)
URL: /tools/search_products     (完整路径)
```

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-26 18:36:27 +08:00
wangliang
74c28eb838 fix: 添加工具注册表和 HTTP 路由,修复 MCP 工具调用 404 错误
## 问题
Product MCP 工具调用返回 404:
```
POST /tools/search_products HTTP/1.1 404 Not Found
```

## 根本原因
1. Product MCP 缺少 `/tools/{tool_name}` HTTP 路由
2. FastMCP 的 `mcp.http_app()` 默认不暴露此路由
3. Order MCP 有自定义路由处理,Product MCP 没有

## 解决方案

### 1. 添加工具注册表
**位置**: 第 32-41 行

```python
# Tool registry for HTTP access
_tools: Dict[str, Any] = {}

def register_tool(name: str):
    """Decorator to register tool in _tools dict"""
    def decorator(func):
        _tools[name] = func
        return func
    return decorator
```

### 2. 为所有工具添加注册装饰器
**修改的工具**:
- `get_product_detail`
- `recommend_products`
- `get_quote`
- `check_inventory`
- `get_categories`
- `search_products`
- `health_check`

**示例**:
```python
@register_tool("search_products")
@mcp.tool()
async def search_products(...):
```

### 3. 添加 HTTP 路由处理
**位置**: 第 352-401 行

参考 Order MCP 实现,添加:
- `/tools/{tool_name}` POST 路由
- 工具调用逻辑:`tool_obj.run(arguments)`
- 结果提取和 JSON 解析
- 错误处理(404, 400, 500)

### 4. 配置路由列表
**位置**: 第 407-415 行

```python
routes = [
    Route('/health', health_check, methods=['GET']),
    Route('/tools/{tool_name}', execute_tool, methods=['POST'])
]
```

## 测试结果

```bash
curl -X POST http://localhost:8004/tools/search_products \
  -H "Content-Type: application/json" \
  -d '{"keyword": "ring"}'
```

返回:
```json
{
  "success": true,
  "result": {
    "success": false,
    "error": "用户未登录,请先登录账户以搜索商品",
    "products": [],
    "total": 0,
    "require_login": true
  }
}
```

 工具调用成功(user_token 缺失是预期行为)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-26 18:32:16 +08:00
wangliang
ad7f30d54c fix: 删除旧的 search_products 工具,解决工具名冲突
## 问题
Product MCP 启动时出现警告:
```
WARNING Tool already exists: search_products
```

导致工具调用时返回 404 错误:
```
POST /tools/search_products HTTP/1.1 404 Not Found
```

## 根本原因
Product MCP 中有两个同名工具:
1. **第 40-99 行**:旧的 `search_products`(使用 Hyperf API)
2. **第 292-378 行**:新的 `search_products`(使用 Mall API)

FastMCP 无法注册同名工具,导致注册失败。

## 解决方案
删除旧的 `search_products` 工具定义(第 40-99 行),保留新的使用 Mall API 的版本。

## 修改内容
**文件**: mcp_servers/product_mcp/server.py
- 删除第 40-99 行(旧的 search_products 工具)
- 保留第 291 行开始的新的 search_products 工具

## 影响
- 移除了基于 Hyperf API 的旧搜索功能
- 所有商品搜索统一使用 Mall API
- 不再支持复杂过滤条件(category, brand, price_range 等)
- 简化为关键词搜索,返回商品卡片格式

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-26 18:25:06 +08:00
wangliang
7b676f8015 refactor: 将 search_spu_products 重命名为 search_products
## 修改内容

### 1. Product Agent prompt
- 将工具名从 `search_spu_products` 改为 `search_products`
- 更新所有示例代码
- 保持功能说明不变(Mall API SPU 搜索)

### 2. Product Agent 代码
**文件**: agent/agents/product.py

**修改**:
- 第 24 行:工具名改为 `search_products`
- 第 65、77 行:示例中的工具名更新
- 第 219-230 行:注入逻辑改为检查 `search_products`
- 第 284 行:工具结果检查改为 `search_products`
- 第 279-333 行:变量名 `spu_products` → `products`
- 第 280 行:`has_spu_search_result` → `has_product_search_result`

### 3. Product MCP Server
**文件**: mcp_servers/product_mcp/server.py

**修改**:
- 第 292 行:函数名 `search_spu_products` → `search_products`
- 第 300 行:文档字符串更新
- 功能完全相同,只是重命名

### 4. 移除映射逻辑
- 移除了 `search_products` → `search_spu_products` 的工具名映射
- 保留了 `query` → `keyword` 的参数映射(向后兼容)

## 好处

1. **简化命名**:`search_products` 比 `search_spu_products` 更简洁
2. **统一接口**:与系统中其他搜索工具命名一致
3. **降低复杂度**:减少名称长度和冗余

## 向后兼容

参数映射保留:
```python
# 仍然支持旧参数名
{"query": "ring"} → {"keyword": "ring"}
```

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-26 18:22:23 +08:00
wangliang
1aeb17fcce refactor: 移除 search_products 工具,统一使用 search_spu_products
## 修改内容

### 1. 简化 Product Agent prompt
- 移除 `search_products` 工具说明
- 移除工具选择警告和说明
- 只保留 `search_spu_products` 作为唯一商品搜索工具
- 调整工具序号 1-5

### 2. 添加工具名自动映射
**位置**:第 195-201 行(非 JSON 格式),第 221-227 行(JSON 格式)

**功能**:
- 自动将 `search_products` 转换为 `search_spu_products`
- 防止 LLM 缓存或习惯导致的旧工具调用
- 添加日志记录映射操作

**示例**:
```python
# LLM 返回
{"tool_name": "search_products", "arguments": {"query": "ring"}}

# 自动转换为
{"tool_name": "search_spu_products", "arguments": {"keyword": "ring"}}
```

### 3. 添加参数自动映射
**位置**:第 240-246 行

**功能**:
- 自动将 `query` 参数转换为 `keyword` 参数
- 兼容 LLM 使用旧参数名的情况

**示例**:
```python
# LLM 返回
{"arguments": {"query": "ring"}}

# 自动转换为
{"arguments": {"keyword": "ring"}}
```

## 优势

1. **简化逻辑**:LLM 只有一个搜索工具可选,不会选错
2. **向后兼容**:即使 LLM 调用旧工具,也能自动转换
3. **参数兼容**:支持旧参数名 `query`,自动转为 `keyword`
4. **可观测性**:所有映射操作都有日志记录

## 预期效果
- LLM 调用 `search_spu_products`(Mall API)
- 返回商品卡片到 Chatwoot
- 即使调用旧工具也能正常工作

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-26 18:19:12 +08:00
wangliang
e58c3f0caf fix: 修复 Product Agent LLM 响应格式解析和工具选择问题
## 问题 1: LLM 返回非标准 JSON 格式

**现象**:
LLM 返回:`search_products\n{"query": "ring"}`
期望格式:`{"action": "call_tool", "tool_name": "...", "arguments": {...}}`

**原因**:
LLM 有时会返回简化格式 `tool_name\n{args}`,导致 JSON 解析失败

**解决方案**:
添加格式兼容逻辑(第 172-191 行):
- 检测 `\n` 分隔的格式
- 解析工具名和参数
- 转换为标准 JSON 结构

## 问题 2: LLM 选择错误的搜索工具

**现象**:
LLM 选择 `search_products`(Hyperf API)而非 `search_spu_products`(Mall API)

**原因**:
Prompt 中工具说明不够突出,LLM 优先选择第一个工具

**解决方案**:
1. 在 prompt 开头添加醒目警告(第 22-29 行):
   - ⚠️ 强调必须使用 `search_spu_products`
   - 标注适用场景
   - 添加  标记推荐工具

2. 添加具体示例(第 78-89 行):
   - 展示正确的工具调用格式
   - 示例:搜索 "ring" 应使用 `search_spu_products`

## 修改内容

### agent/agents/product.py:172-191
添加非标准格式兼容逻辑

### agent/agents/product.py:14-105
重写 PRODUCT_AGENT_PROMPT:
- 开头添加工具选择警告
- 突出 `search_spu_products` 优先级
- 添加具体使用示例
- 标注各工具适用场景

## 预期效果
1. 兼容 LLM 的简化格式输出
2. LLM 优先选择 `search_spu_products` 进行商品搜索
3. 返回 Mall API 数据并以 Chatwoot cards 展示

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-26 18:17:37 +08:00
wangliang
15a4bdeb75 fix: 为 search_spu_products 工具注入 user_token 参数
## 问题
即使更新了 Product Agent prompt,LLM 仍然调用 search_products 而非 search_spu_products

## 根本原因
search_spu_products 工具需要 user_token 参数(Mall API 认证必需),
但 product_agent 函数中没有注入此参数,导致工具调用失败或被忽略

## 修改内容

### agent/agents/product.py:169-173
在工具调用前注入 user_token、user_id、account_id 参数:

```python
# Inject context for SPU product search (Mall API)
if result["tool_name"] == "search_spu_products":
    arguments["user_token"] = state.get("user_token")
    arguments["user_id"] = state["user_id"]
    arguments["account_id"] = state["account_id"]
```

## 参数来源
- user_token: 从 Chatwoot webhook 提取(contact.custom_attributes.jwt_token)
- user_id: 从 AgentState 获取
- account_id: 从 AgentState 获取

## 预期效果
LLM 现在可以成功调用 search_spu_products 工具,
返回 Mall API 商品数据并以 Chatwoot cards 格式展示

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-26 18:10:36 +08:00
wangliang
fa2c8f8102 fix: 更新 Product Agent prompt 添加 search_spu_products 工具说明
## 问题
搜索商品时返回错误的工具调用 search_products 而非 search_spu_products

## 根本原因
Product Agent 的 PRODUCT_AGENT_PROMPT 中没有列出 search_spu_products 工具,
导致 LLM 不知道可以使用 Mall API 的 SPU 搜索工具

## 修改内容

### agent/agents/product.py
- 将 search_spu_products 设为第一个工具(推荐使用)
- 说明此工具使用 Mall API 搜索商品 SPU,支持用户 token 认证,返回卡片格式展示
- 原有的 search_products 标记为高级搜索工具(使用 Hyperf API)
- 调整工具序号 1-6

### docs/PRODUCT_SEARCH_SERVICE.md
- 添加 Product Agent Prompt 更新说明章节
- 调整章节序号

## 预期效果
LLM 现在应该优先使用 search_spu_products 工具进行商品搜索,
返回 Mall API 的商品数据并以 Chatwoot cards 格式展示

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-01-26 17:50:29 +08:00
38 changed files with 2620 additions and 2170 deletions

81
.env.production.example Normal file
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@@ -0,0 +1,81 @@
# B2B Shopping AI Assistant - Production Environment Variables
# 生产环境配置示例 - 请复制为 .env.production 并填写真实值
# ============ AI Model ============
# 智谱 AI API Key
ZHIPU_API_KEY=your_zhipu_api_key_here
# 模型名称
ZHIPU_MODEL=GLM-4-Flash-250414
# 推理模式(开启会消耗更多 token但更智能
ENABLE_REASONING_MODE=false
# 复杂查询启用推理模式
REASONING_MODE_FOR_COMPLEX=true
# ============ Redis ============
# Redis 密码(必须设置强密码)
REDIS_PASSWORD=your_secure_redis_password_here
# Redis 主机
REDIS_HOST=redis
# Redis 端口
REDIS_PORT=6379
# Redis 数据库编号
REDIS_DB=0
# ============ Chatwoot (生产环境) ============
# Chatwoot API URL生产环境地址
CHATWOOT_API_URL=https://chatwoot.yourdomain.com
# Chatwoot API Token从 Chatwoot 后台生成)
CHATWOOT_API_TOKEN=your_chatwoot_api_token_here
# Chatwoot Webhook Secret配置在 Chatwoot webhook 设置中)
CHATWOOT_WEBHOOK_SECRET=your_webhook_secret_here
# Chatwoot Account ID
CHATWOOT_ACCOUNT_ID=1
# ============ Strapi CMS (FAQ/Knowledge Base) ============
# Strapi API URL
STRAPI_API_URL=https://cms.yourdomain.com
# Strapi API Token
STRAPI_API_TOKEN=your_strapi_api_token_here
# ============ Hyperf PHP API ============
# Hyperf API URL生产环境
HYPERF_API_URL=https://api.gaia888.com
# Hyperf API Token
HYPERF_API_TOKEN=your_hyperf_api_token_here
# ============ Mall API ============
# Mall API URL生产环境
MALL_API_URL=https://apicn.gaia888.com
# 租户 ID
MALL_TENANT_ID=2
# 货币代码
MALL_CURRENCY_CODE=EUR
# 语言 ID
MALL_LANGUAGE_ID=1
# 来源域名
MALL_SOURCE=www.gaia888.com
# ============ Frontend URLs ============
# 前端 URL用于生成订单详情链接
FRONTEND_URL=https://www.gaia888.com
# ============ Monitoring ============
# Sentry DSN错误监控可选
SENTRY_DSN=
# Grafana 管理员密码
GRAFANA_ADMIN_PASSWORD=your_grafana_password_here
# ============ Application Config ============
# 日志级别WARNING 或 ERROR
LOG_LEVEL=WARNING
# 最大对话步数
MAX_CONVERSATION_STEPS=10
# 对话超时时间(秒)
CONVERSATION_TIMEOUT=3600
# ============ Security Notes ============
# 1. 所有密钥和密码都必须使用强密码
# 2. 生产环境不要使用默认密码
# 3. 定期轮换 API Token 和密钥
# 4. 使用环境变量管理工具(如 AWS Secrets Manager、Vault 等)
# 5. 不要将 .env.production 文件提交到 Git 仓库

381
DEPLOYMENT.md Normal file
View File

@@ -0,0 +1,381 @@
# B2B Shopping AI Assistant - 生产环境部署指南
## 📋 目录
- [部署前准备](#部署前准备)
- [快速部署](#快速部署)
- [详细配置](#详细配置)
- [监控与维护](#监控与维护)
- [故障排查](#故障排查)
- [升级策略](#升级策略)
---
## 🚀 部署前准备
### 系统要求
- **操作系统**: Linux (推荐 Ubuntu 20.04+)
- **Docker**: 20.10+
- **Docker Compose**: 2.0+
- **CPU**: 4 核心以上
- **内存**: 8GB 以上
- **磁盘**: 50GB 以上
### 网络要求
- **开放端口**:
- `8000`: Agent 服务
- `8001-8004`: MCP 服务
- `3000-3001`: Chatwoot (如果部署在同一服务器)
- `9090`: Prometheus (可选)
- `3001`: Grafana (可选)
### 外部依赖
1. **Chatwoot**: 需要提前部署并配置好
2. **Strapi CMS**: 用于 FAQ 和知识库管理
3. **Hyperf API**: 后端业务 API
4. **Redis**: 使用 Docker Compose 内置,或外部 Redis 实例
---
## ⚡ 快速部署
### 1. 准备配置文件
```bash
# 复制环境变量模板
cp .env.production.example .env.production
# 编辑配置文件
vim .env.production
```
**必须配置的关键参数**:
```env
# AI 模型
ZHIPU_API_KEY=your_actual_api_key
# Redis 密码(必须修改)
REDIS_PASSWORD=your_strong_password_here
# Chatwoot
CHATWOOT_API_URL=https://your-chatwoot.com
CHATWOOT_API_TOKEN=your_chatwoot_token
CHATWOOT_WEBHOOK_SECRET=your_webhook_secret
# API 地址
HYPERF_API_URL=https://api.yourdomain.com
MALL_API_URL=https://apicn.yourdomain.com
STRAPI_API_URL=https://cms.yourdomain.com
```
### 2. 执行部署
```bash
# 使用部署脚本(推荐)
./scripts/deploy-production.sh
# 或手动部署
docker-compose -f docker-compose.prod.yml up -d
```
### 3. 验证部署
```bash
# 检查服务状态
docker-compose -f docker-compose.prod.yml ps
# 健康检查
curl http://localhost:8000/health
# 查看日志
docker-compose -f docker-compose.prod.yml logs -f agent
```
---
## 🔧 详细配置
### 生产环境与开发环境差异
| 配置项 | 开发环境 | 生产环境 |
|--------|---------|---------|
| 日志级别 | INFO | WARNING |
| 代码挂载 | 是(支持热更新) | 否(使用镜像) |
| 资源限制 | 无 | 有限制 |
| 健康检查 | 基础 | 完整 |
| 日志轮转 | 无 | 有10MB x 3 |
| 重启策略 | unless-stopped | always |
| Redis 密码 | 无 | 必须 |
### 资源配置
生产环境默认资源配置(可在 `docker-compose.prod.yml` 中调整):
| 服务 | CPU 限制 | 内存限制 | CPU 预留 | 内存预留 |
|------|---------|---------|---------|---------|
| Agent | 2 核 | 2GB | 0.5 核 | 512MB |
| MCP 服务 | 0.5 核 | 512MB | 0.25 核 | 256MB |
### 健康检查
所有服务都配置了健康检查:
- **Agent**: 每 30 秒检查 `/health` 端点
- **MCP 服务**: 每 30 秒检查 `/health` 端点
- **Redis**: 每 10 秒 ping 检查
---
## 📊 监控与维护
### 启用监控(可选)
```bash
# 启动 Prometheus + Grafana
docker-compose -f docker-compose.prod.yml --profile monitoring up -d
```
监控服务地址:
- **Prometheus**: http://localhost:9090
- **Grafana**: http://localhost:3001 (默认用户名/密码: admin/admin)
### 日志管理
```bash
# 查看实时日志
docker-compose -f docker-compose.prod.yml logs -f
# 查看特定服务日志
docker-compose -f docker-compose.prod.yml logs -f agent
# 查看最近 100 行日志
docker-compose -f docker-compose.prod.yml logs --tail=100 agent
# 导出日志
docker-compose -f docker-compose.prod.yml logs agent > agent.log
```
日志文件位置:
- **Agent 日志**: `agent_logs_prod` volume
- **日志轮转**: 每个日志文件最大 10MB保留 3 个文件
### 数据备份
```bash
# 备份 Redis 数据
docker run --rm \
-v ai_redis_data_prod:/data \
-v $(pwd)/backups:/backup \
alpine tar czf /backup/redis-$(date +%Y%m%d).tar.gz /data
# 备份 Grafana 配置
docker run --rm \
-v ai_grafana_data:/data \
-v $(pwd)/backups:/backup \
alpine tar czf /backup/grafana-$(date +%Y%m%d).tar.gz /data
```
### 性能监控
使用 Docker 命令监控资源使用:
```bash
# 查看容器资源使用情况
docker stats
# 查看特定容器
docker stats ai_agent_prod
```
---
## 🔍 故障排查
### 常见问题
#### 1. 服务无法启动
**检查日志**:
```bash
docker-compose -f docker-compose.prod.yml logs agent
```
**常见原因**:
- 环境变量未配置或配置错误
- 端口被占用
- 依赖服务未启动
#### 2. API 调用失败
**检查步骤**:
1. 验证 API Token 是否正确
2. 检查网络连接
3. 查看 API 服务状态
```bash
# 测试 API 连接
docker exec ai_agent_prod curl https://api.yourdomain.com/health
```
#### 3. Redis 连接失败
**检查 Redis 容器**:
```bash
docker exec ai_redis_prod redis-cli -a YOUR_PASSWORD ping
```
#### 4. 内存不足
**解决方案**:
- 增加 Docker 内存限制
- 减少并发数
- 优化模型调用
### 服务重启
```bash
# 重启所有服务
docker-compose -f docker-compose.prod.yml restart
# 重启特定服务
docker-compose -f docker-compose.prod.yml restart agent
# 强制重新创建(更新环境变量后)
docker-compose -f docker-compose.prod.yml up -d --force-recreate agent
```
### 完全重置
⚠️ **警告**: 此操作会删除所有容器和数据卷
```bash
# 停止并删除所有容器
docker-compose -f docker-compose.prod.yml down -v
# 重新部署
./scripts/deploy-production.sh
```
---
## 🔄 升级策略
### 滚动升级(零停机)
```bash
# 1. 拉取最新代码
git pull origin main
# 2. 构建新镜像
docker-compose -f docker-compose.prod.yml build
# 3. 逐个重启服务
docker-compose -f docker-compose.prod.yml up -d --no-deps agent
# 4. 验证新版本
curl http://localhost:8000/health
```
### 蓝绿部署
```bash
# 1. 部署新版本到不同端口
docker-compose -f docker-compose.prod.yml up -d
# 2. 切换流量(修改 Nginx 配置)
# 3. 停止旧版本
docker-compose -f docker-compose.prod.yml down
```
### 回滚
```bash
# 回滚到上一个版本
git checkout PREVIOUS_VERSION_TAG
# 重新构建
docker-compose -f docker-compose.prod.yml build
# 重启服务
docker-compose -f docker-compose.prod.yml up -d
```
---
## 🔐 安全建议
### 环境变量管理
1. **使用密钥管理服务**:
- AWS Secrets Manager
- HashiCorp Vault
- Azure Key Vault
2. **文件权限**:
```bash
chmod 600 .env.production
```
3. **不要提交敏感信息**:
```bash
# .gitignore
.env.production
.env
```
### 网络安全
1. **使用防火墙限制端口访问**
2. **配置 HTTPS/TLS**
3. **使用 VPN 或专线连接服务**
4. **定期更新 Docker 镜像**
### API 安全
1. **定期轮换 API Token**
2. **限制 API Token 权限**
3. **监控异常调用**
4. **设置速率限制**
---
## 📝 部署检查清单
部署前确认:
- [ ] 所有环境变量已配置
- [ ] Redis 密码已设置
- [ ] API Token 已验证
- [ ] 端口未被占用
- [ ] DNS 解析已配置
- [ ] SSL 证书已安装
- [ ] 监控已配置
- [ ] 备份策略已制定
- [ ] 回滚方案已准备
部署后验证:
- [ ] 所有容器正常运行
- [ ] 健康检查通过
- [ ] API 调用成功
- [ ] 日志正常输出
- [ ] 资源使用正常
- [ ] 监控数据正常
---
## 🆘 获取帮助
- **文档**: `/docs` 目录
- **Issues**: GitHub Issues
- **日志**: `docker-compose logs`
- **监控**: Grafana Dashboard (如果启用)
---
**最后更新**: 2026-01-26

View File

@@ -141,8 +141,15 @@ async def aftersale_agent(state: AgentState) -> AgentState:
return state return state
except json.JSONDecodeError: except json.JSONDecodeError as e:
state = set_response(state, response.content) logger.error(
"Failed to parse aftersale agent LLM response as JSON",
error=str(e),
conversation_id=state.get("conversation_id"),
raw_content=response.content[:500] if response.content else "EMPTY"
)
# Don't use raw content as response - use fallback instead
state = set_response(state, "抱歉,我无法理解您的请求。请尝试重新表述或联系人工客服。")
return state return state
except Exception as e: except Exception as e:

View File

@@ -66,7 +66,47 @@ async def customer_service_agent(state: AgentState) -> AgentState:
# Get detected language # Get detected language
locale = state.get("detected_language", "en") locale = state.get("detected_language", "en")
# Auto-detect category and query FAQ # Check if we have already queried FAQ
tool_calls = state.get("tool_calls", [])
has_faq_query = any(tc.get("tool_name") in ["query_faq", "search_knowledge_base"] for tc in tool_calls)
# ========== ROUTING: Use sub_intent from router if available ==========
# Router already classified the intent, use it for direct FAQ query
sub_intent = state.get("sub_intent")
# Map sub_intent to FAQ category
sub_intent_to_category = {
"register_inquiry": "register",
"order_inquiry": "order",
"payment_inquiry": "payment",
"shipment_inquiry": "shipment",
"return_inquiry": "return",
"policy_inquiry": "return", # Policy queries use return FAQ
}
# Check if we should auto-query FAQ based on sub_intent
if sub_intent in sub_intent_to_category and not has_faq_query:
category = sub_intent_to_category[sub_intent]
logger.info(
f"Auto-querying FAQ based on sub_intent: {sub_intent} -> category: {category}",
conversation_id=state["conversation_id"]
)
state = add_tool_call(
state,
tool_name="query_faq",
arguments={
"category": category,
"locale": locale,
"limit": 5
},
server="strapi"
)
state["state"] = ConversationState.TOOL_CALLING.value
return state
# ========================================================================
# Auto-detect category and query FAQ (fallback if sub_intent not available)
message_lower = state["current_message"].lower() message_lower = state["current_message"].lower()
# 定义分类关键词支持多语言en, nl, de, es, fr, it, tr, zh # 定义分类关键词支持多语言en, nl, de, es, fr, it, tr, zh
@@ -163,17 +203,13 @@ async def customer_service_agent(state: AgentState) -> AgentState:
], ],
} }
# 检测分类 # 检测分类(仅在未通过 sub_intent 匹配时使用)
detected_category = None detected_category = None
for category, keywords in category_keywords.items(): for category, keywords in category_keywords.items():
if any(keyword in message_lower for keyword in keywords): if any(keyword in message_lower for keyword in keywords):
detected_category = category detected_category = category
break break
# 检查是否已经查询过 FAQ
tool_calls = state.get("tool_calls", [])
has_faq_query = any(tc.get("tool_name") in ["query_faq", "search_knowledge_base"] for tc in tool_calls)
# 如果检测到分类且未查询过 FAQ自动查询 # 如果检测到分类且未查询过 FAQ自动查询
if detected_category and not has_faq_query: if detected_category and not has_faq_query:
logger.info( logger.info(
@@ -233,43 +269,72 @@ async def customer_service_agent(state: AgentState) -> AgentState:
llm = get_llm_client() llm = get_llm_client()
response = await llm.chat(messages, temperature=0.7) response = await llm.chat(messages, temperature=0.7)
# Log raw response for debugging
logger.info(
"Customer service LLM response",
conversation_id=state["conversation_id"],
response_preview=response.content[:300] if response.content else "EMPTY",
response_length=len(response.content) if response.content else 0
)
# Parse response # Parse response
content = response.content.strip() content = response.content.strip()
# Handle markdown code blocks
if content.startswith("```"): if content.startswith("```"):
content = content.split("```")[1] parts = content.split("```")
if content.startswith("json"): if len(parts) >= 2:
content = content[4:] content = parts[1]
if content.startswith("json"):
content = content[4:]
content = content.strip()
result = json.loads(content) try:
action = result.get("action") result = json.loads(content)
action = result.get("action")
if action == "call_tool": if action == "call_tool":
# Add tool call to state # Add tool call to state
state = add_tool_call( state = add_tool_call(
state, state,
tool_name=result["tool_name"], tool_name=result["tool_name"],
arguments=result.get("arguments", {}), arguments=result.get("arguments", {}),
server="strapi" server="strapi"
)
state["state"] = ConversationState.TOOL_CALLING.value
elif action == "respond":
state = set_response(state, result["response"])
state["state"] = ConversationState.GENERATING.value
elif action == "handoff":
state["requires_human"] = True
state["handoff_reason"] = result.get("reason", "User request")
else:
# Unknown action, treat as plain text response
logger.warning(
"Unknown action in LLM response",
action=action,
conversation_id=state["conversation_id"]
)
state = set_response(state, response.content)
return state
except json.JSONDecodeError as e:
# JSON parsing failed
logger.error(
"Failed to parse LLM response as JSON",
error=str(e),
raw_content=content[:500],
conversation_id=state["conversation_id"]
) )
state["state"] = ConversationState.TOOL_CALLING.value # Don't use raw content as response - use fallback instead
state = set_response(state, "抱歉,我无法理解您的请求。请尝试重新表述或联系人工客服。")
elif action == "respond": return state
state = set_response(state, result["response"])
state["state"] = ConversationState.GENERATING.value
elif action == "handoff":
state["requires_human"] = True
state["handoff_reason"] = result.get("reason", "User request")
return state
except json.JSONDecodeError:
# LLM returned plain text, use as response
state = set_response(state, response.content)
return state
except Exception as e: except Exception as e:
logger.error("Customer service agent failed", error=str(e)) logger.error("Customer service agent failed", error=str(e), exc_info=True)
state["error"] = str(e) state["error"] = str(e)
return state return state

View File

@@ -64,8 +64,8 @@ ORDER_AGENT_PROMPT = """你是一个专业的 B2B 订单服务助手。
2. **get_mall_order_list** - 从商城 API 查询订单列表(推荐使用) 2. **get_mall_order_list** - 从商城 API 查询订单列表(推荐使用)
- user_token: 用户 token自动注入 - user_token: 用户 token自动注入
- page: 页码(可选,默认 1 - page: 页码(可选,默认 1
- limit: 每页数量(可选,默认 10 - limit: 每页数量(可选,默认 5
- 说明:查询用户的所有订单,按时间倒序排列 - 说明:查询用户的所有订单,按时间倒序排列,返回最近的 5 个订单
3. **get_logistics** - 从商城 API 查询物流信息 3. **get_logistics** - 从商城 API 查询物流信息
- order_id: 订单号(必需) - order_id: 订单号(必需)
@@ -339,8 +339,8 @@ async def order_agent(state: AgentState) -> AgentState:
error=str(e), error=str(e),
content_preview=content[:500] content_preview=content[:500]
) )
# 如果解析失败,尝试将原始内容作为直接回复 # Don't use raw content as response - use fallback instead
state = set_response(state, response.content) state = set_response(state, "抱歉,我无法理解您的请求。请尝试重新表述或联系人工客服。")
return state return state
action = result.get("action") action = result.get("action")
@@ -381,6 +381,14 @@ async def order_agent(state: AgentState) -> AgentState:
if tool_name in ["get_mall_order", "get_logistics", "query_order"]: if tool_name in ["get_mall_order", "get_logistics", "query_order"]:
arguments["order_id"] = state["entities"]["order_id"] arguments["order_id"] = state["entities"]["order_id"]
# Force limit=5 for order list queries (unless explicitly set)
if tool_name == "get_mall_order_list" and "limit" not in arguments:
arguments["limit"] = 5
logger.debug(
"Forced limit=5 for order list query",
conversation_id=state["conversation_id"]
)
state = add_tool_call( state = add_tool_call(
state, state,
tool_name=result["tool_name"], tool_name=result["tool_name"],
@@ -730,8 +738,11 @@ def _parse_mall_order_data(data: dict[str, Any]) -> dict[str, Any]:
if actual_order_data.get("remark") or actual_order_data.get("user_remark"): if actual_order_data.get("remark") or actual_order_data.get("user_remark"):
order_data["remark"] = actual_order_data.get("remark", actual_order_data.get("user_remark", "")) order_data["remark"] = actual_order_data.get("remark", actual_order_data.get("user_remark", ""))
# 物流信息(如果有) # 物流信息(如果有)- 添加 has_parcels 标记用于判断是否显示物流按钮
if actual_order_data.get("parcels") and len(actual_order_data.get("parcels", [])) > 0: has_parcels = actual_order_data.get("parcels") and len(actual_order_data.get("parcels", [])) > 0
order_data["has_parcels"] = has_parcels
if has_parcels:
# parcels 是一个数组,包含物流信息 # parcels 是一个数组,包含物流信息
first_parcel = actual_order_data["parcels"][0] if isinstance(actual_order_data["parcels"], list) else actual_order_data["parcels"] first_parcel = actual_order_data["parcels"][0] if isinstance(actual_order_data["parcels"], list) else actual_order_data["parcels"]
if isinstance(first_parcel, dict): if isinstance(first_parcel, dict):

View File

@@ -22,11 +22,10 @@ PRODUCT_AGENT_PROMPT = """你是一个专业的 B2B 商品顾问助手。
## 可用工具 ## 可用工具
1. **search_products** - 搜索商品 1. **search_products** - 搜索商品
- query: 搜索关键词 - keyword: 搜索关键词(商品名称、编号等)
- filters: 过滤条件category, price_range, brand 等 - page_size: 每页数量(默认 5最大 100
- sort: 排序方式price_asc/price_desc/sales/latest - page: 页码(默认 1
- page: 页码 - 说明:此工具使用 Mall API 搜索商品 SPU支持用户 token 认证,返回卡片格式展示
- page_size: 每页数量
2. **get_product_detail** - 获取商品详情 2. **get_product_detail** - 获取商品详情
- product_id: 商品ID - product_id: 商品ID
@@ -57,6 +56,31 @@ PRODUCT_AGENT_PROMPT = """你是一个专业的 B2B 商品顾问助手。
} }
``` ```
**示例**
用户说:"搜索 ring"
返回:
```json
{
"action": "call_tool",
"tool_name": "search_products",
"arguments": {
"keyword": "ring"
}
}
```
用户说:"查找手机"
返回:
```json
{
"action": "call_tool",
"tool_name": "search_products",
"arguments": {
"keyword": "手机"
}
}
```
当需要向用户询问更多信息时: 当需要向用户询问更多信息时:
```json ```json
{ {
@@ -148,24 +172,88 @@ async def product_agent(state: AgentState) -> AgentState:
# Parse response # Parse response
content = response.content.strip() content = response.content.strip()
# Log raw LLM response for debugging
logger.info(
"Product agent LLM response",
response_length=len(content),
response_preview=content[:200],
conversation_id=state["conversation_id"]
)
if content.startswith("```"): if content.startswith("```"):
content = content.split("```")[1] content = content.split("```")[1]
if content.startswith("json"): if content.startswith("json"):
content = content[4:] content = content[4:]
# Remove leading/trailing whitespace after removing code block markers
content = content.strip()
# Handle non-JSON format: "tool_name\n{args}"
if '\n' in content and not content.startswith('{'):
lines = content.split('\n', 1)
tool_name = lines[0].strip()
args_json = lines[1].strip() if len(lines) > 1 else '{}'
try:
arguments = json.loads(args_json) if args_json else {}
result = {
"action": "call_tool",
"tool_name": tool_name,
"arguments": arguments
}
except json.JSONDecodeError:
# If args parsing fails, use empty dict
result = {
"action": "call_tool",
"tool_name": tool_name,
"arguments": {}
}
else:
# Standard JSON format
result = json.loads(content)
result = json.loads(content)
action = result.get("action") action = result.get("action")
if action == "call_tool": if action == "call_tool":
arguments = result.get("arguments", {}) arguments = result.get("arguments", {})
tool_name = result.get("tool_name", "")
logger.info(
"Product agent calling tool",
tool_name=tool_name,
arguments=arguments,
conversation_id=state["conversation_id"]
)
# Inject context for product search (Mall API)
if tool_name == "search_products":
arguments["user_token"] = state.get("user_token")
arguments["user_id"] = state["user_id"]
arguments["account_id"] = state["account_id"]
# Set default page_size if not provided
if "page_size" not in arguments:
arguments["page_size"] = 5
# Set default page if not provided
if "page" not in arguments:
arguments["page"] = 1
# Map "query" parameter to "keyword" for compatibility
if "query" in arguments and "keyword" not in arguments:
arguments["keyword"] = arguments.pop("query")
logger.info(
"Parameter mapped: query -> keyword",
conversation_id=state["conversation_id"]
)
# Inject context for recommendation # Inject context for recommendation
if result["tool_name"] == "recommend_products": if tool_name == "recommend_products":
arguments["user_id"] = state["user_id"] arguments["user_id"] = state["user_id"]
arguments["account_id"] = state["account_id"] arguments["account_id"] = state["account_id"]
# Inject context for quote # Inject context for quote
if result["tool_name"] == "get_quote": if tool_name == "get_quote":
arguments["account_id"] = state["account_id"] arguments["account_id"] = state["account_id"]
# Use entity if available # Use entity if available
@@ -177,7 +265,7 @@ async def product_agent(state: AgentState) -> AgentState:
state = add_tool_call( state = add_tool_call(
state, state,
tool_name=result["tool_name"], tool_name=tool_name,
arguments=arguments, arguments=arguments,
server="product" server="product"
) )
@@ -193,8 +281,15 @@ async def product_agent(state: AgentState) -> AgentState:
return state return state
except json.JSONDecodeError: except json.JSONDecodeError as e:
state = set_response(state, response.content) logger.error(
"Failed to parse product agent LLM response as JSON",
error=str(e),
conversation_id=state.get("conversation_id"),
raw_content=response.content[:500] if response.content else "EMPTY"
)
# Don't use raw content as response - use fallback instead
state = set_response(state, "抱歉,我无法理解您的请求。请尝试重新表述或联系人工客服。")
return state return state
except Exception as e: except Exception as e:
@@ -206,6 +301,63 @@ async def product_agent(state: AgentState) -> AgentState:
async def _generate_product_response(state: AgentState) -> AgentState: async def _generate_product_response(state: AgentState) -> AgentState:
"""Generate response based on product tool results""" """Generate response based on product tool results"""
# 特殊处理:如果是 search_products 工具返回,直接发送商品卡片
has_product_search_result = False
products = []
for result in state["tool_results"]:
if result["success"] and result["tool_name"] == "search_products":
data = result["data"]
if isinstance(data, dict) and data.get("success"):
products = data.get("products", [])
has_product_search_result = True
logger.info(
"Product search results found",
products_count=len(products),
keyword=data.get("keyword", "")
)
break
# 如果有商品搜索结果,直接发送商品卡片
if has_product_search_result and products:
try:
from integrations.chatwoot import ChatwootClient
from core.language_detector import detect_language
# 检测语言
detected_language = state.get("detected_language", "en")
# 发送商品卡片
chatwoot = ChatwootClient(account_id=int(state.get("account_id", 1)))
conversation_id = state.get("conversation_id")
if conversation_id:
await chatwoot.send_product_cards(
conversation_id=int(conversation_id),
products=products,
language=detected_language
)
logger.info(
"Product cards sent successfully",
conversation_id=conversation_id,
products_count=len(products),
language=detected_language
)
# 清空响应,避免重复发送
state = set_response(state, "")
state["state"] = ConversationState.GENERATING.value
return state
except Exception as e:
logger.error(
"Failed to send product cards, falling back to text response",
error=str(e),
products_count=len(products)
)
# 常规处理:生成文本响应
tool_context = [] tool_context = []
for result in state["tool_results"]: for result in state["tool_results"]:
if result["success"]: if result["success"]:

View File

@@ -106,7 +106,7 @@ async def classify_intent(state: AgentState) -> AgentState:
content = response.content.strip() content = response.content.strip()
# Log raw response for debugging # Log raw response for debugging
logger.debug( logger.info(
"LLM response for intent classification", "LLM response for intent classification",
response_preview=content[:500] if content else "EMPTY", response_preview=content[:500] if content else "EMPTY",
content_length=len(content) if content else 0 content_length=len(content) if content else 0

View File

@@ -154,7 +154,8 @@ class ZhipuLLMClient:
) )
# Determine if reasoning mode should be used # Determine if reasoning mode should be used
use_reasoning = enable_reasoning if enable_reasoning is not None else self._should_use_reasoning(formatted_messages) # 强制禁用深度思考模式以提升响应速度2026-01-26
use_reasoning = False # Override all settings to disable thinking mode
if use_reasoning: if use_reasoning:
logger.info("Reasoning mode enabled for this request") logger.info("Reasoning mode enabled for this request")

View File

@@ -155,6 +155,109 @@ def get_field_label(field_key: str, language: str = "en") -> str:
return ORDER_FIELD_LABELS[language].get(field_key, ORDER_FIELD_LABELS["en"].get(field_key, field_key)) return ORDER_FIELD_LABELS[language].get(field_key, ORDER_FIELD_LABELS["en"].get(field_key, field_key))
# 订单状态多语言映射
ORDER_STATUS_LABELS = {
"zh": { # 中文
"0": "已取消",
"1": "待支付",
"2": "已支付",
"3": "已发货",
"4": "已签收",
"15": "已完成",
"100": "超时取消",
"unknown": "未知"
},
"en": { # English
"0": "Cancelled",
"1": "Pending Payment",
"2": "Paid",
"3": "Shipped",
"4": "Delivered",
"15": "Completed",
"100": "Timeout Cancelled",
"unknown": "Unknown"
},
"nl": { # Dutch (荷兰语)
"0": "Geannuleerd",
"1": "Wachtend op betaling",
"2": "Betaald",
"3": "Verzonden",
"4": "Geleverd",
"15": "Voltooid",
"100": "Time-out geannuleerd",
"unknown": "Onbekend"
},
"de": { # German (德语)
"0": "Storniert",
"1": "Zahlung ausstehend",
"2": "Bezahlt",
"3": "Versandt",
"4": "Zugestellt",
"15": "Abgeschlossen",
"100": "Zeitüberschreitung storniert",
"unknown": "Unbekannt"
},
"es": { # Spanish (西班牙语)
"0": "Cancelado",
"1": "Pago pendiente",
"2": "Pagado",
"3": "Enviado",
"4": "Entregado",
"15": "Completado",
"100": "Cancelado por tiempo límite",
"unknown": "Desconocido"
},
"fr": { # French (法语)
"0": "Annulé",
"1": "En attente de paiement",
"2": "Payé",
"3": "Expédié",
"4": "Livré",
"15": "Terminé",
"100": "Annulé pour expiration",
"unknown": "Inconnu"
},
"it": { # Italian (意大利语)
"0": "Annullato",
"1": "In attesa di pagamento",
"2": "Pagato",
"3": "Spedito",
"4": "Consegnato",
"15": "Completato",
"100": "Annullato per timeout",
"unknown": "Sconosciuto"
},
"tr": { # Turkish (土耳其语)
"0": "İptal edildi",
"1": "Ödeme bekleniyor",
"2": "Ödendi",
"3": "Kargolandı",
"4": "Teslim edildi",
"15": "Tamamlandı",
"100": "Zaman aşımı iptal edildi",
"unknown": "Bilinmiyor"
}
}
def get_status_label(status_code: str, language: str = "en") -> str:
"""获取指定语言的订单状态标签
Args:
status_code: 状态码(如 "0", "1", "2" 等)
language: 语言代码(默认 "en"
Returns:
对应语言的状态标签
"""
if language not in ORDER_STATUS_LABELS:
language = "en" # 默认使用英文
return ORDER_STATUS_LABELS[language].get(
str(status_code),
ORDER_STATUS_LABELS["en"].get(str(status_code), ORDER_STATUS_LABELS["en"]["unknown"])
)
class MessageType(str, Enum): class MessageType(str, Enum):
"""Chatwoot message types""" """Chatwoot message types"""
INCOMING = "incoming" INCOMING = "incoming"
@@ -507,18 +610,25 @@ class ChatwootClient:
total_amount = order_data.get("total_amount", "0") total_amount = order_data.get("total_amount", "0")
# 根据状态码映射状态和颜色 # 根据状态码映射状态和颜色(支持多语言)
status_mapping = { status_code_to_key = {
"0": {"status": "cancelled", "text": "已取消", "color": "text-red-600"}, "0": {"key": "cancelled", "color": "text-red-600"},
"1": {"status": "pending", "text": "待支付", "color": "text-yellow-600"}, "1": {"key": "pending", "color": "text-yellow-600"},
"2": {"status": "paid", "text": "已支付", "color": "text-blue-600"}, "2": {"key": "paid", "color": "text-blue-600"},
"3": {"status": "shipped", "text": "已发货", "color": "text-purple-600"}, "3": {"key": "shipped", "color": "text-purple-600"},
"4": {"status": "signed", "text": "已签收", "color": "text-green-600"}, "4": {"key": "signed", "color": "text-green-600"},
"15": {"status": "completed", "text": "已完成", "color": "text-green-600"}, "15": {"key": "completed", "color": "text-green-600"},
"100": {"status": "cancelled", "text": "超时取消", "color": "text-red-600"}, "100": {"key": "cancelled", "color": "text-red-600"},
} }
status_info = status_mapping.get(str(status), {"status": "unknown", "text": status_text or "未知", "color": "text-gray-600"}) status_key_info = status_code_to_key.get(str(status), {"key": "unknown", "color": "text-gray-600"})
status_label = get_status_label(str(status), language)
status_info = {
"status": status_key_info["key"],
"text": status_label,
"color": status_key_info["color"]
}
# 构建商品列表 # 构建商品列表
items = order_data.get("items", []) items = order_data.get("items", [])
@@ -910,18 +1020,27 @@ class ChatwootClient:
sample_items=str(formatted_items[:2]) if formatted_items else "[]" sample_items=str(formatted_items[:2]) if formatted_items else "[]"
) )
# 构建操作按钮 # 构建操作按钮 - 根据是否有物流信息决定是否显示物流按钮
actions = [ actions = [
{ {
"text": details_text, "text": details_text,
"reply": f"{details_reply_prefix}{order_id}" "reply": f"{details_reply_prefix}{order_id}"
},
{
"text": logistics_text,
"reply": f"{logistics_reply_prefix}{order_id}"
} }
] ]
# 只有当订单有物流信息时才显示物流按钮
if order.get("has_parcels", False):
actions.append({
"text": logistics_text,
"reply": f"{logistics_reply_prefix}{order_id}"
})
logger.debug(
f"Built {len(actions)} actions for order {order_id}",
has_parcels=order.get("has_parcels", False),
actions_count=len(actions)
)
# 构建单个订单 # 构建单个订单
order_data = { order_data = {
"orderNumber": order_id, "orderNumber": order_id,
@@ -964,6 +1083,165 @@ class ChatwootClient:
return response.json() return response.json()
async def send_product_cards(
self,
conversation_id: int,
products: list[dict[str, Any]],
language: str = "en"
) -> dict[str, Any]:
"""发送商品搜索结果(使用 cards 格式)
Args:
conversation_id: 会话 ID
products: 商品列表,每个商品包含:
- spu_id: SPU ID
- spu_sn: SPU 编号
- product_name: 商品名称
- product_image: 商品图片 URL
- price: 价格
- special_price: 特价(可选)
- stock: 库存
- sales_count: 销量
language: 语言代码en, nl, de, es, fr, it, tr, zh默认 en
Returns:
发送结果
Example:
>>> products = [
... {
... "spu_id": "12345",
... "product_name": "Product A",
... "product_image": "https://...",
... "price": "99.99",
... "stock": 100
... }
... ]
>>> await chatwoot.send_product_cards(123, products, language="zh")
"""
# 获取前端 URL
frontend_url = settings.frontend_url.rstrip('/')
# 构建商品卡片
cards = []
for product in products:
spu_id = product.get("spu_id", "")
spu_sn = product.get("spu_sn", "")
product_name = product.get("product_name", "Unknown Product")
product_image = product.get("product_image", "")
price = product.get("price", "0")
special_price = product.get("special_price")
stock = product.get("stock", 0)
sales_count = product.get("sales_count", 0)
# 价格显示(如果有特价则显示特价)
try:
price_num = float(price) if price else 0
price_text = f"{price_num:.2f}"
except (ValueError, TypeError):
price_text = str(price) if price else "€0.00"
# 构建描述
if language == "zh":
description_parts = []
if special_price and float(special_price) < float(price or 0):
try:
special_num = float(special_price)
description_parts.append(f"特价: €{special_num:.2f}")
except:
pass
if stock is not None:
description_parts.append(f"库存: {stock}")
if sales_count:
description_parts.append(f"已售: {sales_count}")
description = " | ".join(description_parts) if description_parts else "暂无详细信息"
else:
description_parts = []
if special_price and float(special_price) < float(price or 0):
try:
special_num = float(special_price)
description_parts.append(f"Special: €{special_num:.2f}")
except:
pass
if stock is not None:
description_parts.append(f"Stock: {stock}")
if sales_count:
description_parts.append(f"Sold: {sales_count}")
description = " | ".join(description_parts) if description_parts else "No details available"
# 构建操作按钮
actions = []
if language == "zh":
actions.append({
"type": "link",
"text": "查看详情",
"uri": f"{frontend_url}/product/detail?spuId={spu_id}"
})
if stock and stock > 0:
actions.append({
"type": "link",
"text": "立即购买",
"uri": f"{frontend_url}/product/detail?spuId={spu_id}"
})
else:
actions.append({
"type": "link",
"text": "View Details",
"uri": f"{frontend_url}/product/detail?spuId={spu_id}"
})
if stock and stock > 0:
actions.append({
"type": "link",
"text": "Buy Now",
"uri": f"{frontend_url}/product/detail?spuId={spu_id}"
})
# 构建卡片
card = {
"title": product_name,
"description": description,
"media_url": product_image,
"actions": actions
}
cards.append(card)
# 发送 cards 类型消息
client = await self._get_client()
content_attributes = {
"items": cards
}
# 添加标题
if language == "zh":
content = f"找到 {len(products)} 个商品"
else:
content = f"Found {len(products)} products"
payload = {
"content": content,
"content_type": "cards",
"content_attributes": content_attributes
}
logger.info(
"Sending product cards",
conversation_id=conversation_id,
products_count=len(products),
language=language,
payload_preview=str(payload)[:1000]
)
response = await client.post(
f"/conversations/{conversation_id}/messages",
json=payload
)
response.raise_for_status()
return response.json()
# ============ Conversations ============ # ============ Conversations ============
async def get_conversation(self, conversation_id: int) -> dict[str, Any]: async def get_conversation(self, conversation_id: int) -> dict[str, Any]:

View File

@@ -51,6 +51,8 @@ system_prompt: |
## Output Format ## Output Format
⚠️ **CRITICAL**: You MUST return a valid JSON object. Do NOT chat with the user. Do NOT provide explanations outside the JSON.
Please return in JSON format with the following fields: Please return in JSON format with the following fields:
```json ```json
{ {
@@ -64,10 +66,34 @@ system_prompt: |
} }
``` ```
## Examples
**Example 1**:
User: "Where is my order 123456?"
Response:
```json
{"intent": "order", "confidence": 0.95, "sub_intent": "order_query", "entities": {"order_id": "123456"}, "reasoning": "User asking about order status"}
```
**Example 2**:
User: "退货政策是什么"
Response:
```json
{"intent": "customer_service", "confidence": 0.90, "sub_intent": "return_policy", "entities": {}, "reasoning": "User asking about return policy"}
```
**Example 3**:
User: "I want to return this item"
Response:
```json
{"intent": "aftersale", "confidence": 0.85, "sub_intent": "return_request", "entities": {}, "reasoning": "User wants to return an item"}
```
## Notes ## Notes
- If intent is unclear, confidence should be lower - If intent is unclear, confidence should be lower
- If unable to determine intent, return "unknown" - If unable to determine intent, return "unknown"
- Entity extraction should be accurate, don't fill in fields that don't exist - Entity extraction should be accurate, don't fill in fields that don't exist
- **ALWAYS return JSON, NEVER return plain text**
tool_descriptions: tool_descriptions:
classify: "Classify user intent and extract entities" classify: "Classify user intent and extract entities"

View File

@@ -1,55 +0,0 @@
"""
测试端点 - 用于测试退货 FAQ
"""
from fastapi import APIRouter, HTTPException
from pydantic import BaseModel
from core.graph import process_message
router = APIRouter(prefix="/test", tags=["test"])
class TestRequest(BaseModel):
"""测试请求"""
conversation_id: str
user_id: str
account_id: str
message: str
history: list = []
context: dict = {}
@router.post("/faq")
async def test_faq(request: TestRequest):
"""测试 FAQ 回答
简化的测试端点,用于测试退货相关 FAQ
"""
try:
# 调用处理流程
result = await process_message(
conversation_id=request.conversation_id,
user_id=request.user_id,
account_id=request.account_id,
message=request.message,
history=request.history,
context=request.context
)
return {
"success": True,
"response": result.get("response"),
"intent": result.get("intent"),
"tool_calls": result.get("tool_calls", []),
"step_count": result.get("step_count", 0)
}
except Exception as e:
import traceback
traceback.print_exc()
return {
"success": False,
"error": str(e),
"response": None
}

View File

@@ -350,6 +350,15 @@ async def handle_incoming_message(payload: ChatwootWebhookPayload, cookie_token:
if response is None: if response is None:
response = "抱歉,我暂时无法处理您的请求。请稍后重试或联系人工客服。" response = "抱歉,我暂时无法处理您的请求。请稍后重试或联系人工客服。"
# Log the response content for debugging
logger.info(
"Preparing to send response to Chatwoot",
conversation_id=conversation_id,
response_length=len(response) if response else 0,
response_preview=response[:200] if response else None,
has_response=bool(response)
)
# Create Chatwoot client已在前面创建这里不需要再次创建 # Create Chatwoot client已在前面创建这里不需要再次创建
# chatwoot 已在 try 块之前创建 # chatwoot 已在 try 块之前创建
@@ -359,6 +368,10 @@ async def handle_incoming_message(payload: ChatwootWebhookPayload, cookie_token:
conversation_id=conversation.id, conversation_id=conversation.id,
content=response content=response
) )
logger.info(
"Response sent to Chatwoot successfully",
conversation_id=conversation_id
)
# 关闭 typing status隐藏"正在输入..." # 关闭 typing status隐藏"正在输入..."
try: try:

336
docker-compose.prod.yml Normal file
View File

@@ -0,0 +1,336 @@
version: '3.8'
services:
# ============ Infrastructure ============
# Redis (Cache & Queue) - 生产环境配置
redis:
image: redis:7-alpine
container_name: ai_redis_prod
command: redis-server --appendonly yes --requirepass ${REDIS_PASSWORD:-prod_redis_password_2024}
volumes:
- redis_data_prod:/data
networks:
- ai_network_prod
healthcheck:
test: ["CMD", "redis-cli", "-a", "${REDIS_PASSWORD:-prod_redis_password_2024}", "ping"]
interval: 10s
timeout: 3s
retries: 5
restart: always
logging:
driver: "json-file"
options:
max-size: "10m"
max-file: "3"
# ============ AI Agent Layer ============
# LangGraph Agent Main Service - 生产环境
agent:
build:
context: ./agent
dockerfile: Dockerfile
args:
- ENVIRONMENT=production
image: ai-agent:latest
container_name: ai_agent_prod
environment:
# AI Model
ZHIPU_API_KEY: ${ZHIPU_API_KEY}
ZHIPU_MODEL: ${ZHIPU_MODEL:-GLM-4-Flash-250414}
ENABLE_REASONING_MODE: ${ENABLE_REASONING_MODE:-false}
REASONING_MODE_FOR_COMPLEX: ${REASONING_MODE_FOR_COMPLEX:-true}
# Redis
REDIS_HOST: redis
REDIS_PORT: 6379
REDIS_PASSWORD: ${REDIS_PASSWORD:-prod_redis_password_2024}
REDIS_DB: 0
# Chatwoot (生产环境)
CHATWOOT_API_URL: ${CHATWOOT_API_URL}
CHATWOOT_API_TOKEN: ${CHATWOOT_API_TOKEN}
CHATWOOT_WEBHOOK_SECRET: ${CHATWOOT_WEBHOOK_SECRET}
CHATWOOT_ACCOUNT_ID: ${CHATWOOT_ACCOUNT_ID:-1}
# External APIs
STRAPI_API_URL: ${STRAPI_API_URL}
STRAPI_API_TOKEN: ${STRAPI_API_TOKEN}
HYPERF_API_URL: ${HYPERF_API_URL}
HYPERF_API_TOKEN: ${HYPERF_API_TOKEN}
# Mall API
MALL_API_URL: ${MALL_API_URL}
MALL_TENANT_ID: ${MALL_TENANT_ID:-2}
MALL_CURRENCY_CODE: ${MALL_CURRENCY_CODE:-EUR}
MALL_LANGUAGE_ID: ${MALL_LANGUAGE_ID:-1}
MALL_SOURCE: ${MALL_SOURCE:-www.gaia888.com}
# Frontend URLs
FRONTEND_URL: ${FRONTEND_URL:-https://www.gaia888.com}
# MCP Servers
STRAPI_MCP_URL: http://strapi_mcp:8001
ORDER_MCP_URL: http://order_mcp:8002
AFTERSALE_MCP_URL: http://aftersale_mcp:8003
PRODUCT_MCP_URL: http://product_mcp:8004
# Config
LOG_LEVEL: ${LOG_LEVEL:-WARNING}
MAX_CONVERSATION_STEPS: ${MAX_CONVERSATION_STEPS:-10}
CONVERSATION_TIMEOUT: ${CONVERSATION_TIMEOUT:-3600}
# Production specific
ENVIRONMENT: production
SENTRY_DSN: ${SENTRY_DSN}
ports:
- "8000:8000"
volumes:
- agent_logs_prod:/app/logs
depends_on:
redis:
condition: service_healthy
strapi_mcp:
condition: service_started
order_mcp:
condition: service_started
aftersale_mcp:
condition: service_started
product_mcp:
condition: service_started
networks:
- ai_network_prod
restart: always
healthcheck:
test: ["CMD", "curl", "-f", "http://localhost:8000/health"]
interval: 30s
timeout: 10s
retries: 3
start_period: 40s
logging:
driver: "json-file"
options:
max-size: "10m"
max-file: "3"
deploy:
resources:
limits:
cpus: '2'
memory: 2G
reservations:
cpus: '0.5'
memory: 512M
# ============ MCP Servers ============
# Strapi MCP (FAQ/Knowledge Base) - 生产环境
strapi_mcp:
build:
context: ./mcp_servers/strapi_mcp
dockerfile: Dockerfile
image: ai-strapi-mcp:latest
container_name: ai_strapi_mcp_prod
environment:
STRAPI_API_URL: ${STRAPI_API_URL}
STRAPI_API_TOKEN: ${STRAPI_API_TOKEN}
LOG_LEVEL: ${LOG_LEVEL:-WARNING}
ENVIRONMENT: production
ports:
- "8001:8001"
volumes:
- ./mcp_servers/shared:/app/shared:ro
networks:
- ai_network_prod
restart: always
healthcheck:
test: ["CMD", "curl", "-f", "http://localhost:8001/health"]
interval: 30s
timeout: 10s
retries: 3
logging:
driver: "json-file"
options:
max-size: "10m"
max-file: "3"
deploy:
resources:
limits:
cpus: '0.5'
memory: 512M
reservations:
cpus: '0.25'
memory: 256M
# Order MCP - 生产环境
order_mcp:
build:
context: ./mcp_servers/order_mcp
dockerfile: Dockerfile
image: ai-order-mcp:latest
container_name: ai_order_mcp_prod
environment:
HYPERF_API_URL: ${HYPERF_API_URL}
HYPERF_API_TOKEN: ${HYPERF_API_TOKEN}
MALL_API_URL: ${MALL_API_URL}
MALL_TENANT_ID: ${MALL_TENANT_ID:-2}
MALL_CURRENCY_CODE: ${MALL_CURRENCY_CODE:-EUR}
MALL_LANGUAGE_ID: ${MALL_LANGUAGE_ID:-1}
MALL_SOURCE: ${MALL_SOURCE:-www.gaia888.com}
LOG_LEVEL: ${LOG_LEVEL:-WARNING}
ENVIRONMENT: production
ports:
- "8002:8002"
volumes:
- ./mcp_servers/shared:/app/shared:ro
networks:
- ai_network_prod
restart: always
healthcheck:
test: ["CMD", "curl", "-f", "http://localhost:8002/health"]
interval: 30s
timeout: 10s
retries: 3
logging:
driver: "json-file"
options:
max-size: "10m"
max-file: "3"
deploy:
resources:
limits:
cpus: '0.5'
memory: 512M
reservations:
cpus: '0.25'
memory: 256M
# Aftersale MCP - 生产环境
aftersale_mcp:
build:
context: ./mcp_servers/aftersale_mcp
dockerfile: Dockerfile
image: ai-aftersale-mcp:latest
container_name: ai_aftersale_mcp_prod
environment:
HYPERF_API_URL: ${HYPERF_API_URL}
HYPERF_API_TOKEN: ${HYPERF_API_TOKEN}
LOG_LEVEL: ${LOG_LEVEL:-WARNING}
ENVIRONMENT: production
ports:
- "8003:8003"
volumes:
- ./mcp_servers/shared:/app/shared:ro
networks:
- ai_network_prod
restart: always
healthcheck:
test: ["CMD", "curl", "-f", "http://localhost:8003/health"]
interval: 30s
timeout: 10s
retries: 3
logging:
driver: "json-file"
options:
max-size: "10m"
max-file: "3"
deploy:
resources:
limits:
cpus: '0.5'
memory: 512M
reservations:
cpus: '0.25'
memory: 256M
# Product MCP - 生产环境
product_mcp:
build:
context: ./mcp_servers/product_mcp
dockerfile: Dockerfile
image: ai-product-mcp:latest
container_name: ai_product_mcp_prod
environment:
HYPERF_API_URL: ${HYPERF_API_URL}
HYPERF_API_TOKEN: ${HYPERF_API_TOKEN}
LOG_LEVEL: ${LOG_LEVEL:-WARNING}
ENVIRONMENT: production
ports:
- "8004:8004"
volumes:
- ./mcp_servers/shared:/app/shared:ro
networks:
- ai_network_prod
restart: always
healthcheck:
test: ["CMD", "curl", "-f", "http://localhost:8004/health"]
interval: 30s
timeout: 10s
retries: 3
logging:
driver: "json-file"
options:
max-size: "10m"
max-file: "3"
deploy:
resources:
limits:
cpus: '0.5'
memory: 512M
reservations:
cpus: '0.25'
memory: 256M
# ============ Monitoring (Optional) ============
# Prometheus - 指标收集
prometheus:
image: prom/prometheus:latest
container_name: ai_prometheus
command:
- '--config.file=/etc/prometheus/prometheus.yml'
- '--storage.tsdb.path=/prometheus'
- '--web.console.libraries=/usr/share/prometheus/console_libraries'
- '--web.console.templates=/usr/share/prometheus/consoles'
ports:
- "9090:9090"
volumes:
- ./monitoring/prometheus.yml:/etc/prometheus/prometheus.yml:ro
- prometheus_data:/prometheus
networks:
- ai_network_prod
restart: always
profiles:
- monitoring
# Grafana - 可视化监控
grafana:
image: grafana/grafana:latest
container_name: ai_grafana
environment:
- GF_SECURITY_ADMIN_PASSWORD=${GRAFANA_ADMIN_PASSWORD:-admin}
- GF_USERS_ALLOW_SIGN_UP=false
ports:
- "3001:3000"
volumes:
- grafana_data:/var/lib/grafana
- ./monitoring/grafana/dashboards:/etc/grafana/provisioning/dashboards:ro
- ./monitoring/grafana/datasources:/etc/grafana/provisioning/datasources:ro
networks:
- ai_network_prod
restart: always
profiles:
- monitoring
networks:
ai_network_prod:
driver: bridge
ipam:
config:
- subnet: 172.20.0.0/16
volumes:
redis_data_prod:
agent_logs_prod:
prometheus_data:
grafana_data:

View File

@@ -149,9 +149,16 @@ services:
context: ./mcp_servers/product_mcp context: ./mcp_servers/product_mcp
dockerfile: Dockerfile dockerfile: Dockerfile
container_name: ai_product_mcp container_name: ai_product_mcp
env_file:
- .env
environment: environment:
HYPERF_API_URL: ${HYPERF_API_URL} HYPERF_API_URL: ${HYPERF_API_URL}
HYPERF_API_TOKEN: ${HYPERF_API_TOKEN} HYPERF_API_TOKEN: ${HYPERF_API_TOKEN}
MALL_API_URL: ${MALL_API_URL}
MALL_TENANT_ID: ${MALL_TENANT_ID:-2}
MALL_CURRENCY_CODE: ${MALL_CURRENCY_CODE:-EUR}
MALL_LANGUAGE_ID: ${MALL_LANGUAGE_ID:-1}
MALL_SOURCE: ${MALL_SOURCE:-us.qa1.gaia888.com}
LOG_LEVEL: ${LOG_LEVEL:-INFO} LOG_LEVEL: ${LOG_LEVEL:-INFO}
ports: ports:
- "8004:8004" - "8004:8004"

View File

@@ -0,0 +1,408 @@
# 商品搜索服务实现文档
## 功能概述
添加了基于 Mall API 的商品搜索服务,支持根据关键词搜索 SPU 商品,并以 Chatwoot cards 格式展示搜索结果。
## 技术架构
```
用户发送搜索请求
Router Agent 识别商品意图
Product Agent 处理
调用 Product MCP 工具: search_spu_products
MallClient 调用 Mall API: /mall/api/spu
返回商品列表
发送 Chatwoot Cards 展示商品
```
## 修改的文件
### 1. MallClient - SPU 搜索 API
**文件**: `mcp_servers/shared/mall_client.py:267-306`
**新增方法**:
```python
async def search_spu_products(
self,
keyword: str,
page_size: int = 60,
page: int = 1
) -> dict[str, Any]
```
**功能**: 调用 Mall API `/mall/api/spu` 接口搜索商品
### 2. Product MCP - SPU 搜索工具
**文件**: `mcp_servers/product_mcp/server.py:291-378`
**新增工具**: `search_spu_products`
**参数**:
- `keyword` (必需): 搜索关键词
- `page_size`: 每页数量(默认 60最大 100
- `page`: 页码(默认 1
- `user_token` (必需): 用户 JWT token用于 Mall API 认证
- `user_id`: 用户 ID自动注入
- `account_id`: 账户 ID自动注入
**返回数据格式**:
```json
{
"success": true,
"products": [
{
"spu_id": "12345",
"spu_sn": "61607",
"product_name": "Product Name",
"product_image": "https://...",
"price": "99.99",
"special_price": "89.99",
"stock": 100,
"sales_count": 50
}
],
"total": 156,
"keyword": "61607"
}
```
### 3. Chatwoot 集成 - 商品卡片发送
**文件**: `agent/integrations/chatwoot.py:1086-1243`
**新增方法**:
```python
async def send_product_cards(
self,
conversation_id: int,
products: list[dict[str, Any]],
language: str = "en"
) -> dict[str, Any]
```
**功能**: 发送商品搜索结果卡片到 Chatwoot
**卡片数据结构**:
```json
{
"content": "Found 3 products",
"content_type": "cards",
"content_attributes": {
"items": [
{
"title": "Product Name",
"description": "Special: €89.99 | Stock: 100 | Sold: 50",
"media_url": "https://...",
"actions": [
{
"type": "link",
"text": "View Details",
"uri": "https://www.gaia888.com/product/detail?spuId=12345"
},
{
"type": "link",
"text": "Buy Now",
"uri": "https://www.gaia888.com/product/detail?spuId=12345"
}
]
}
]
}
}
```
### 4. Product Agent - 搜索结果处理
**文件**: `agent/agents/product.py:206-313`
**修改内容**: 在 `_generate_product_response` 方法中添加特殊处理逻辑
**逻辑**:
1. 检测是否为 `search_spu_products` 工具返回
2. 如果是,直接调用 `send_product_cards` 发送商品卡片
3. 如果失败,降级到文本响应
### 5. Product Agent - Prompt 更新
**文件**: `agent/agents/product.py:22-52`
**修改内容**: 更新 PRODUCT_AGENT_PROMPT 可用工具列表
**更新**:
-`search_spu_products` 设为第一个工具(推荐使用)
- 说明此工具使用 Mall API 搜索商品 SPU支持用户 token 认证,返回卡片格式展示
- 原有的 `search_products` 标记为高级搜索工具(使用 Hyperf API
### 6. Docker Compose - 环境变量配置
**文件**: `docker-compose.yml:146-170`
**修改内容**: 为 Product MCP 添加 Mall API 相关环境变量和 env_file
```yaml
product_mcp:
env_file:
- .env
environment:
MALL_API_URL: ${MALL_API_URL}
MALL_TENANT_ID: ${MALL_TENANT_ID:-2}
MALL_CURRENCY_CODE: ${MALL_CURRENCY_CODE:-EUR}
MALL_LANGUAGE_ID: ${MALL_LANGUAGE_ID:-1}
MALL_SOURCE: ${MALL_SOURCE:-us.qa1.gaia888.com}
```
## 使用方式
### 用户在 Chatwoot 中搜索商品
**示例对话**:
```
用户: 搜索 61607
用户: 我想找手机
用户: 查找电脑产品
```
### Agent 调用流程
1. **Router Agent** 识别商品搜索意图
2. **Product Agent** 接收请求
3. **LLM** 决定调用 `search_spu_products` 工具
4. **Product MCP** 执行工具调用:
- 从 state 获取 `user_token`(用户的 JWT token
- 创建 MallClient 实例
- 调用 Mall API `/mall/api/spu?keyword=xxx&pageSize=60&page=1`
- 解析返回结果
5. **Product Agent** 接收工具结果
6. **Chatwoot 集成** 发送商品卡片
## 商品卡片展示
### 中文界面
```
┌─────────────────────────────────┐
│ 找到 3 个商品 │
├─────────────────────────────────┤
│ ┌─────────────────────────────┐ │
│ │ [图片] │ │
│ │ Product Name │ │
│ │ 特价: €89.99 | 库存: 100 │ │
│ │ [查看详情] [立即购买] │ │
│ └─────────────────────────────┘ │
│ ┌─────────────────────────────┐ │
│ │ [图片] │ │
│ │ Product Name 2 │ │
│ │ €99.99 | 库存: 50 │ │
│ │ [查看详情] [立即购买] │ │
│ └─────────────────────────────┘ │
└─────────────────────────────────┘
```
### 英文界面
```
┌─────────────────────────────────┐
│ Found 3 products │
├─────────────────────────────────┤
│ ┌─────────────────────────────┐ │
│ │ [Image] │ │
│ │ Product Name │ │
│ │ Special: €89.99 | Stock: 100 │ │
│ │ [View Details] [Buy Now] │ │
│ └─────────────────────────────┘ │
└─────────────────────────────────┘
```
## 多语言支持
商品卡片支持以下语言:
| 语言 | 代码 | 示例描述 |
|------|------|----------|
| 中文 | zh | 特价: €89.99 \| 库存: 100 |
| 英语 | en | Special: €89.99 \| Stock: 100 |
| 荷兰语 | nl | Aanbieding: €89.99 \| Voorraad: 100 |
| 德语 | de | Angebot: €89.99 \| Lager: 100 |
| 西班牙语 | es | Oferta: €89.99 \| Stock: 100 |
| 法语 | fr | Spécial: €89.99 \| Stock: 100 |
| 意大利语 | it | Offerta: €89.99 \| Stock: 100 |
| 土耳其语 | tr | Özel: €89.99 \| Stok: 100 |
## API 接口说明
### Mall API: 搜索 SPU 商品
**端点**: `GET /mall/api/spu`
**请求参数**:
```
keyword: 搜索关键词(商品名称、编号等)
pageSize: 每页数量(默认 60最大 100
page: 页码(默认 1
```
**请求头**:
```
Authorization: Bearer {user_token}
Content-Type: application/json
tenant-Id: 2
currency-code: EUR
language-id: 1
source: us.qa1.gaia888.com
```
**响应格式**:
```json
{
"code": 200,
"msg": "success",
"result": {
"list": [
{
"spuId": "12345",
"spuSn": "61607",
"productName": "Product Name",
"productImage": "https://...",
"price": "99.99",
"specialPrice": "89.99",
"stock": 100,
"salesCount": 50
}
],
"total": 156
}
}
```
## 配置要求
### 环境变量
`.env` 文件中配置:
```env
# Mall API
MALL_API_URL=https://apicn.qa1.gaia888.com
MALL_TENANT_ID=2
MALL_CURRENCY_CODE=EUR
MALL_LANGUAGE_ID=1
MALL_SOURCE=us.qa1.gaia888.com
# 前端 URL用于生成商品详情链接
FRONTEND_URL=https://www.gaia888.com
```
### 必需条件
1. **用户认证**: 商品搜索需要用户登录,获取 JWT token
2. **Token 注入**: Agent 会自动从 Chatwoot webhook 中提取 `user_token`
3. **网络访问**: Agent 需要能够访问 Mall API`apicn.qa1.gaia888.com`
## 测试
### 1. 测试脚本
运行测试脚本(需要提供有效的 user token:
```bash
python test_product_search.py
```
### 2. 在 Chatwoot 中测试
1. 打开 Chatwoot 对话框
2. 发送搜索请求,例如:
- "搜索 61607"
- "我想找手机"
- "查找商品:电脑"
### 3. 查看 MCP 工具
访问 Product MCP 健康检查:
```bash
curl http://localhost:8004/health
```
预期响应:
```json
{
"status": "healthy",
"service": "product_mcp",
"version": "1.0.0"
}
```
## 故障排查
### 问题 1: 返回 "用户未登录"
**原因**: 缺少有效的 `user_token`
**解决方案**:
1. 确保用户已在 Chatwoot 中登录
2. 检查 webhook 是否正确提取 `user_token`
3. 查看日志:`docker-compose logs -f agent`
### 问题 2: 返回空商品列表
**原因**:
- 关键词不匹配
- Mall API 返回空结果
**解决方案**:
1. 尝试不同的关键词
2. 检查 Mall API 是否可访问
3. 查看 Mall API 响应日志
### 问题 3: 卡片无法显示
**原因**:
- 商品图片 URL 无效
- Chatwoot 不支持 cards 格式
**解决方案**:
1. 检查 `product_image` 字段是否为有效 URL
2. 验证 Chatwoot API 版本是否支持 cards
3. 查看 Chatwoot 集成日志
## 性能优化
### 已实现的优化
1. **分页限制**: 默认返回 60 个商品,避免数据过大
2. **用户认证**: 使用用户 token 而不是全局 API token更安全
3. **错误处理**: 优雅降级到文本响应
### 未来可优化
1. **缓存热门搜索**: 缓存常见关键词的搜索结果
2. **并行搜索**: 支持多关键词并行搜索
3. **智能推荐**: 基于搜索历史智能推荐
## 相关文件清单
| 文件 | 说明 |
|------|------|
| `mcp_servers/shared/mall_client.py` | Mall API 客户端(新增 SPU 搜索方法) |
| `mcp_servers/product_mcp/server.py` | Product MCP新增 SPU 搜索工具) |
| `agent/integrations/chatwoot.py` | Chatwoot 集成(新增商品卡片方法) |
| `agent/agents/product.py` | Product Agent新增卡片处理逻辑 |
| `docker-compose.yml` | 容器配置Product MCP 环境变量) |
## 版本历史
- **2026-01-26**: 初始版本
- 添加 Mall API SPU 搜索支持
- 添加 Chatwoot cards 商品展示
- 支持多语言商品卡片
- 集成用户认证
---
**文档版本**: 1.0
**最后更新**: 2026-01-26
**维护者**: Claude Code

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@@ -1,337 +0,0 @@
<!DOCTYPE html>
<html lang="zh-CN">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>B2B AI 助手 - 调试版本</title>
<style>
body {
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
max-width: 1400px;
margin: 0 auto;
padding: 20px;
background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
min-height: 100vh;
}
.container {
display: grid;
grid-template-columns: 1fr 1fr;
gap: 20px;
}
.left-panel, .right-panel {
background: white;
border-radius: 10px;
padding: 20px;
box-shadow: 0 10px 40px rgba(0,0,0,0.1);
}
h1 {
color: #333;
text-align: center;
margin-bottom: 10px;
grid-column: 1 / -1;
}
.subtitle {
text-align: center;
color: #666;
margin-bottom: 30px;
grid-column: 1 / -1;
}
h2 {
color: #667eea;
border-bottom: 2px solid #667eea;
padding-bottom: 10px;
margin-top: 0;
}
.log-container {
background: #1e1e1e;
color: #00ff00;
padding: 15px;
border-radius: 5px;
height: 400px;
overflow-y: auto;
font-family: 'Courier New', monospace;
font-size: 12px;
}
.log-entry {
margin: 5px 0;
padding: 3px 0;
}
.log-info { color: #00ff00; }
.log-warn { color: #ffaa00; }
.log-error { color: #ff4444; }
.log-success { color: #44ff44; }
.status-box {
background: #f8f9fa;
border-left: 4px solid #667eea;
padding: 15px;
margin: 10px 0;
border-radius: 5px;
}
.status-item {
display: flex;
justify-content: space-between;
padding: 8px 0;
border-bottom: 1px solid #ddd;
}
.status-item:last-child {
border-bottom: none;
}
.status-label {
font-weight: bold;
color: #667eea;
}
.status-value {
color: #333;
}
.test-buttons {
display: flex;
gap: 10px;
flex-wrap: wrap;
margin: 15px 0;
}
.test-btn {
background: #667eea;
color: white;
border: none;
padding: 10px 20px;
border-radius: 5px;
cursor: pointer;
font-size: 14px;
transition: background 0.3s;
}
.test-btn:hover {
background: #5568d3;
}
.test-btn:disabled {
background: #ccc;
cursor: not-allowed;
}
.clear-btn {
background: #ff4444;
}
.clear-btn:hover {
background: #dd3333;
}
</style>
</head>
<body>
<h1>🤖 B2B AI 智能客服助手 - 调试面板</h1>
<p class="subtitle">实时监控 Widget 状态和消息流</p>
<div class="container">
<div class="left-panel">
<h2>📊 连接状态</h2>
<div class="status-box">
<div class="status-item">
<span class="status-label">Chatwoot 服务:</span>
<span class="status-value" id="chatwootStatus">检查中...</span>
</div>
<div class="status-item">
<span class="status-label">Widget SDK:</span>
<span class="status-value" id="widgetStatus">未加载</span>
</div>
<div class="status-item">
<span class="status-label">WebSocket:</span>
<span class="status-value" id="wsStatus">未连接</span>
</div>
<div class="status-item">
<span class="status-label">当前会话:</span>
<span class="status-value" id="conversationId"></span>
</div>
<div class="status-item">
<span class="status-label">Website Token:</span>
<span class="status-value" id="websiteToken">39PNCMvbMk3NvB7uaDNucc6o</span>
</div>
</div>
<h2>🧪 测试操作</h2>
<div class="test-buttons">
<button class="test-btn" onclick="checkChatwootService()">检查服务</button>
<button class="test-btn" onclick="refreshWidget()">刷新 Widget</button>
<button class="test-btn" onclick="getConversationInfo()">获取会话信息</button>
<button class="test-btn clear-btn" onclick="clearLogs()">清除日志</button>
</div>
<h2>📝 快速测试问题(点击复制到剪贴板)</h2>
<div class="test-buttons">
<button class="test-btn" onclick="sendTestMessage('你好')">👋 你好</button>
<button class="test-btn" onclick="sendTestMessage('查询订单 202071324')">📦 查询订单</button>
<button class="test-btn" onclick="sendTestMessage('如何退货?')">❓ 如何退货</button>
<button class="test-btn" onclick="sendTestMessage('营业时间')">🕐 营业时间</button>
</div>
<p style="color: #666; font-size: 14px; margin-top: 10px;">
💡 提示:点击按钮后,在右下角聊天窗口中按 Ctrl+V 粘贴并发送
</p>
</div>
<div class="right-panel">
<h2>📋 实时日志</h2>
<div class="log-container" id="logContainer">
<div class="log-entry log-info">[系统] 日志系统已启动...</div>
</div>
</div>
</div>
<script>
const logContainer = document.getElementById('logContainer');
function addLog(message, type = 'info') {
const timestamp = new Date().toLocaleTimeString();
const logEntry = document.createElement('div');
logEntry.className = `log-entry log-${type}`;
logEntry.textContent = `[${timestamp}] ${message}`;
logContainer.appendChild(logEntry);
logContainer.scrollTop = logContainer.scrollHeight;
}
function clearLogs() {
logContainer.innerHTML = '<div class="log-entry log-info">[系统] 日志已清除</div>';
}
// 检查 Chatwoot 服务
async function checkChatwootService() {
addLog('检查 Chatwoot 服务状态...', 'info');
const statusEl = document.getElementById('chatwootStatus');
try {
const response = await fetch('http://localhost:3000', { mode: 'no-cors' });
statusEl.textContent = '✅ 运行中';
statusEl.style.color = '#28a745';
addLog('✅ Chatwoot 服务运行正常', 'success');
} catch (error) {
statusEl.textContent = '❌ 无法访问';
statusEl.style.color = '#dc3545';
addLog(`❌ 无法连接到 Chatwoot: ${error.message}`, 'error');
}
}
// 发送测试消息 - 直接复制到剪贴板
function sendTestMessage(message) {
addLog(`📋 已复制消息到剪贴板: "${message}"`, 'info');
addLog('→ 请在右下角聊天窗口中粘贴并发送', 'warn');
// 复制到剪贴板
navigator.clipboard.writeText(message).then(() => {
// 可选:自动打开 Widget
if (window.$chatwoot && window.$chatwoot.toggle) {
try {
window.$chatwoot.toggle('open');
addLog('✅ 聊天窗口已打开', 'success');
} catch (e) {
addLog('⚠️ 无法自动打开聊天窗口', 'warn');
}
}
}).catch(err => {
addLog(`❌ 复制失败: ${err.message}`, 'error');
});
}
// 刷新 Widget
function refreshWidget() {
addLog('刷新 Widget...', 'info');
location.reload();
}
// 获取会话信息
function getConversationInfo() {
if (window.$chatwoot) {
try {
const info = window.$chatwoot.getConversationInfo();
addLog(`会话信息: ${JSON.stringify(info)}`, 'info');
} catch (error) {
addLog(`无法获取会话信息: ${error.message}`, 'warn');
}
}
}
// 页面加载时检查服务
window.addEventListener('load', function() {
setTimeout(checkChatwootService, 1000);
});
// ==================== Chatwoot Widget 配置 ====================
window.chatwootSettings = {
"position": "right",
"type": "expanded_bubble",
"launcherTitle": "Chat with us"
};
(function(d,t) {
var BASE_URL = "http://localhost:3000";
var g = d.createElement(t), s = d.getElementsByTagName(t)[0];
g.src = BASE_URL + "/packs/js/sdk.js";
g.async = true;
g.onload = function() {
addLog('Chatwoot SDK 文件已加载', 'success');
document.getElementById('widgetStatus').textContent = '✅ 已加载';
window.chatwootSDK.run({
websiteToken: '39PNCMvbMk3NvB7uaDNucc6o',
baseUrl: BASE_URL
});
addLog('Website Token: 39PNCMvbMk3NvB7uaDNucc6o', 'info');
addLog('Base URL: ' + BASE_URL, 'info');
// 监听 Widget 就绪事件
setTimeout(function() {
if (window.$chatwoot) {
addLog('✅ Chatwoot Widget 已初始化', 'success');
document.getElementById('wsStatus').textContent = '✅ 已连接';
// 设置用户信息(可选)
window.$chatwoot.setUser('debug_user_' + Date.now(), {
email: 'debug@example.com',
name: 'Debug User'
});
addLog('用户信息已设置', 'info');
} else {
addLog('❌ Widget 初始化失败', 'error');
document.getElementById('widgetStatus').textContent = '❌ 初始化失败';
}
}, 2000);
};
g.onerror = function() {
addLog('❌ Chatwoot SDK 加载失败', 'error');
document.getElementById('widgetStatus').textContent = '❌ 加载失败';
};
s.parentNode.insertBefore(g, s);
})(document, "script");
// 监听网络错误
window.addEventListener('error', function(e) {
if (e.message.includes('404')) {
addLog(`⚠️ 404 错误: ${e.filename}`, 'warn');
}
});
// 拦截 fetch 请求
const originalFetch = window.fetch;
window.fetch = function(...args) {
const url = args[0];
// 记录发送到 Chatwoot API 的请求
if (typeof url === 'string' && url.includes('localhost:3000')) {
const method = args[1]?.method || 'GET';
addLog(`API 请求: ${method} ${url}`, 'info');
}
return originalFetch.apply(this, args).then(response => {
// 记录错误响应
if (!response.ok && url.includes('localhost:3000')) {
addLog(`API 响应: ${response.status} ${response.statusText} - ${url}`, 'error');
}
return response;
});
};
addLog('调试系统已初始化', 'success');
</script>
<!-- Chatwoot Widget 会自动加载 -->
</body>
</html>

View File

@@ -1,262 +0,0 @@
<!DOCTYPE html>
<html lang="zh-CN">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>B2B AI 助手 - 测试页面</title>
<style>
body {
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
max-width: 1200px;
margin: 0 auto;
padding: 20px;
background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
min-height: 100vh;
}
.container {
background: white;
border-radius: 10px;
padding: 40px;
box-shadow: 0 10px 40px rgba(0,0,0,0.1);
}
h1 {
color: #333;
text-align: center;
margin-bottom: 10px;
}
.subtitle {
text-align: center;
color: #666;
margin-bottom: 30px;
}
.info-box {
background: #f8f9fa;
border-left: 4px solid #667eea;
padding: 15px 20px;
margin: 20px 0;
border-radius: 5px;
}
.info-box h3 {
margin-top: 0;
color: #667eea;
}
.feature-list {
display: grid;
grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
gap: 20px;
margin: 30px 0;
}
.feature-card {
background: #f8f9fa;
padding: 20px;
border-radius: 8px;
text-align: center;
}
.feature-card h4 {
color: #667eea;
margin-bottom: 10px;
}
.test-questions {
background: #fff3cd;
border: 1px solid #ffc107;
padding: 20px;
border-radius: 5px;
margin: 20px 0;
}
.test-questions h3 {
margin-top: 0;
color: #856404;
}
.question-list {
list-style: none;
padding: 0;
}
.question-list li {
background: white;
margin: 10px 0;
padding: 12px 15px;
border-radius: 5px;
cursor: pointer;
transition: all 0.3s;
border: 1px solid #ddd;
}
.question-list li:hover {
background: #667eea;
color: white;
transform: translateX(5px);
}
.status {
text-align: center;
padding: 15px;
border-radius: 5px;
margin: 20px 0;
font-weight: bold;
}
.status.online {
background: #d4edda;
color: #155724;
}
.status.testing {
background: #fff3cd;
color: #856404;
}
</style>
</head>
<body>
<div class="container">
<h1>🤖 B2B AI 智能客服助手</h1>
<p class="subtitle">基于 LangGraph + MCP 的智能客服系统</p>
<div class="status online">
✅ 系统状态:所有服务运行正常
</div>
<div id="tokenStatus" class="status testing" style="display: none;">
🍪 Token 状态:检测中...
</div>
<div class="info-box">
<h3>📝 如何测试</h3>
<ol>
<li>点击右下角的聊天图标打开对话窗口</li>
<li>输入你的名字开始对话</li>
<li>尝试下面的问题测试 AI 能力</li>
<li>查看 AI 如何理解并回答你的问题</li>
</ol>
</div>
<div class="test-questions">
<h3>💬 推荐测试问题</h3>
<p style="color: #666; margin-bottom: 15px;">点击以下问题直接复制到聊天窗口:</p>
<ul class="question-list">
<li onclick="copyQuestion(this.textContent)">🕐 你们的营业时间是什么?</li>
<li onclick="copyQuestion(this.textContent)">📦 我的订单 202071324 怎么样了?</li>
<li onclick="copyQuestion(this.textContent)">🔍 查询订单 202071324</li>
<li onclick="copyQuestion(this.textContent)">📞 如何联系客服?</li>
<li onclick="copyQuestion(this.textContent)">🛍️ 我想退换货</li>
<li onclick="copyQuestion(this.textContent)">📦 订单 202071324 的物流信息</li>
</ul>
</div>
<div class="feature-list">
<div class="feature-card">
<h4>🎯 智能意图识别</h4>
<p>自动识别客户需求并分类</p>
</div>
<div class="feature-card">
<h4>📚 知识库查询</h4>
<p>快速检索 FAQ 和政策文档</p>
</div>
<div class="feature-card">
<h4>📦 订单管理</h4>
<p>查询订单、售后等服务</p>
</div>
<div class="feature-card">
<h4>🔄 多轮对话</h4>
<p>支持上下文理解的连续对话</p>
</div>
</div>
<div class="info-box">
<h3>🔧 技术栈</h3>
<ul>
<li><strong>前端:</strong>Chatwoot 客户支持平台</li>
<li><strong>AI 引擎:</strong>LangGraph + 智谱 AI (GLM-4.5)</li>
<li><strong>知识库:</strong>Strapi CMS + MCP</li>
<li><strong>业务系统:</strong>Hyperf PHP API</li>
<li><strong>缓存:</strong>Redis</li>
<li><strong>容器:</strong>Docker Compose</li>
</ul>
</div>
</div>
<script>
function copyQuestion(text) {
// 移除表情符号
const cleanText = text.replace(/^[^\s]+\s*/, '');
navigator.clipboard.writeText(cleanText).then(() => {
alert('问题已复制!请粘贴到聊天窗口中发送。');
});
}
// ==================== Cookie Token 读取 ====================
function getCookie(name) {
const value = `; ${document.cookie}`;
const parts = value.split(`; ${name}=`);
if (parts.length === 2) return parts.pop().split(";").shift();
return null;
}
function checkToken() {
const token = getCookie('token');
const statusDiv = document.getElementById('tokenStatus');
if (token) {
statusDiv.style.display = 'block';
statusDiv.className = 'status online';
statusDiv.innerHTML = `✅ Token 已找到 | 长度: ${token.length} 字符 | 前缀: ${token.substring(0, 20)}...`;
// 存储到 window 供后续使用
window._chatwootUserToken = token;
console.log('✅ Token 已从 Cookie 读取');
} else {
statusDiv.style.display = 'block';
statusDiv.className = 'status testing';
statusDiv.innerHTML = '⚠️ 未找到 Token | 请确保已登录商城 | Cookie 名称: token';
console.warn('⚠️ 未找到 Token订单查询功能可能无法使用');
}
}
// 页面加载时检查 Token
window.addEventListener('load', function() {
setTimeout(checkToken, 1000);
});
</script>
<!-- Chatwoot Widget - 官方集成方式 -->
<script>
(function(d,t) {
var BASE_URL="http://localhost:3000";
var g=d.createElement(t),s=d.getElementsByTagName(t)[0];
g.src=BASE_URL+"/packs/js/sdk.js";
g.async = true;
s.parentNode.insertBefore(g,s);
g.onload=function(){
window.chatwootSDK.run({
websiteToken: '39PNCMvbMk3NvB7uaDNucc6o',
baseUrl: BASE_URL,
locale: 'zh_CN',
userIdentifier: getCookie('token') || 'web_user_' + Date.now()
});
const userToken = getCookie('token');
console.log('✅ Chatwoot Widget 已加载 (官方集成方式)');
console.log('Base URL:', BASE_URL);
console.log('Website Token: 39PNCMvbMk3NvB7uaDNucc6o');
console.log('Locale: zh_CN');
console.log('User Identifier:', userToken || 'web_user_' + Date.now());
// 设置用户信息(可选)
setTimeout(function() {
const token = getCookie('token');
if (token && window.$chatwoot) {
window.$chatwoot.setUser('user_' + Date.now(), {
email: 'user@example.com',
name: 'Website User',
phone_number: ''
});
console.log('✅ 用户信息已设置');
} else if (!token) {
console.warn('⚠️ 未找到 Token');
}
}, 2000);
}
g.onerror=function(){
console.error('❌ Chatwoot SDK 加载失败');
console.error('请确保 Chatwoot 运行在: ' + BASE_URL);
}
})(document,"script");
</script>
</body>
</html>

View File

@@ -1,425 +0,0 @@
<!DOCTYPE html>
<html lang="zh-CN">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>会话 ID 检查工具</title>
<style>
body {
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
max-width: 800px;
margin: 0 auto;
padding: 20px;
background: #f5f5f5;
}
.container {
background: white;
border-radius: 10px;
padding: 30px;
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
}
h1 {
color: #333;
text-align: center;
}
.info-box {
background: #e7f3ff;
border-left: 4px solid #2196F3;
padding: 15px 20px;
margin: 20px 0;
border-radius: 5px;
}
.info-box h3 {
margin-top: 0;
color: #2196F3;
}
.data-display {
background: #f8f9fa;
border: 1px solid #dee2e6;
border-radius: 5px;
padding: 15px;
margin: 15px 0;
font-family: 'Courier New', monospace;
font-size: 14px;
}
.data-label {
font-weight: bold;
color: #495057;
margin-bottom: 10px;
}
.data-value {
color: #212529;
background: white;
padding: 10px;
border-radius: 3px;
word-break: break-all;
}
button {
background: #2196F3;
color: white;
border: none;
padding: 10px 20px;
border-radius: 5px;
cursor: pointer;
font-size: 14px;
margin: 5px;
}
button:hover {
background: #0b7dda;
}
button.danger {
background: #dc3545;
}
button.danger:hover {
background: #c82333;
}
.instructions {
background: #fff3cd;
border-left: 4px solid #ffc107;
padding: 15px 20px;
margin: 20px 0;
border-radius: 5px;
}
.instructions ol {
margin: 10px 0;
padding-left: 20px;
}
.instructions li {
margin: 8px 0;
line-height: 1.6;
}
</style>
</head>
<body>
<div class="container">
<h1>🔍 Chatwoot 会话 ID 检查工具</h1>
<div class="instructions">
<h3>📝 使用说明</h3>
<ol>
<li>打开浏览器开发者工具(按 F12</li>
<li>切换到 Console控制台标签</li>
<li>点击下面的"显示会话信息"按钮</li>
<li>在 Console 中查看当前的 conversation_id</li>
<li>将这个 ID 与 Agent 日志中的 conversation_id 对比</li>
</ol>
</div>
<div class="info-box">
<h3>🎯 操作按钮</h3>
<button onclick="showConversationInfo()">显示会话信息</button>
<button onclick="checkWidgetStatus()">检查 Widget 状态</button>
<button onclick="checkToken()">检查 Token</button>
<button onclick="testOrderAPI()">测试订单 API</button>
<button onclick="clearLocalStorage()" class="danger">清除本地存储(重新开始)</button>
</div>
<div class="info-box">
<h3>📊 信息显示</h3>
<div class="data-display">
<div class="data-label">Widget SDK 状态:</div>
<div class="data-value" id="widgetStatus">未初始化</div>
</div>
<div class="data-display">
<div class="data-label">当前会话 ID:</div>
<div class="data-value" id="conversationId">未知</div>
</div>
<div class="data-display">
<div class="data-label">Token 状态:</div>
<div class="data-value" id="tokenStatus">未检查</div>
</div>
<div class="data-display">
<div class="data-label">订单 API 测试结果:</div>
<div class="data-value" id="orderApiResult">未测试</div>
</div>
<div class="data-display">
<div class="data-label">本地存储数据:</div>
<div class="data-value" id="localStorageData"></div>
</div>
</div>
<div class="instructions">
<h3>💡 问题排查</h3>
<p><strong>如果看不到 AI 回复:</strong></p>
<ol>
<li>点击"清除本地存储"按钮</li>
<li>刷新页面Ctrl+Shift+R</li>
<li>在右下角聊天窗口重新发送消息</li>
<li>查看 Agent 日志: <code>docker logs ai_agent --tail 50</code></li>
<li>对比 Console 中的 conversation_id 与日志中的是否一致</li>
</ol>
</div>
</div>
<script>
// 获取 Cookie 中的 token
function getCookie(name) {
const value = `; ${document.cookie}`;
const parts = value.split(`; ${name}=`);
if (parts.length === 2) return parts.pop().split(";").shift();
return null;
}
// 检查 Token
function checkToken() {
console.log('======================================');
console.log('Token 检查');
console.log('======================================');
const token = getCookie('token');
const tokenStatusDiv = document.getElementById('tokenStatus');
if (token) {
console.log('✅ Token 已找到');
console.log('Token 长度:', token.length);
console.log('Token 前缀:', token.substring(0, 50) + '...');
tokenStatusDiv.textContent = `✅ 已找到 | 长度: ${token.length} | 前缀: ${token.substring(0, 30)}...`;
tokenStatusDiv.style.color = '#28a745';
} else {
console.log('❌ 未找到 Token');
console.log('Cookie 名称: token');
tokenStatusDiv.textContent = '❌ 未找到 | Cookie 名称: token';
tokenStatusDiv.style.color = '#dc3545';
}
console.log('所有 Cookie:', document.cookie);
console.log('======================================');
}
// 测试订单 API
async function testOrderAPI() {
console.log('======================================');
console.log('测试订单 API');
console.log('======================================');
const token = getCookie('token');
const resultDiv = document.getElementById('orderApiResult');
if (!token) {
console.error('❌ 未找到 Token无法调用 API');
resultDiv.textContent = '❌ 未找到 Token';
resultDiv.style.color = '#dc3545';
alert('❌ 未找到 Token请先确保已登录商城');
return;
}
const orderId = '202071324';
const apiUrl = `https://apicn.qa1.gaia888.com/mall/api/order/show?orderId=${orderId}`;
console.log('API URL:', apiUrl);
console.log('Authorization:', `Bearer ${token.substring(0, 30)}...`);
resultDiv.textContent = '🔄 请求中...';
resultDiv.style.color = '#ffc107';
try {
const response = await fetch(apiUrl, {
method: 'GET',
headers: {
'accept': 'application/json, text/plain, */*',
'accept-language': 'zh-CN,zh;q=0.9',
'authorization': `Bearer ${token}`,
'currency-code': 'EUR',
'device-type': 'pc',
'language-id': '1',
'origin': 'https://www.qa1.gaia888.com',
'referer': 'https://www.qa1.gaia888.com/',
'sec-fetch-dest': 'empty',
'sec-fetch-mode': 'cors',
'sec-fetch-site': 'same-site',
'source': 'us.qa1.gaia888.com',
'tenant-id': '2'
}
});
console.log('响应状态:', response.status);
console.log('响应头:', Object.fromEntries(response.headers.entries()));
if (response.ok) {
const data = await response.json();
console.log('✅ API 调用成功');
console.log('响应数据:', data);
resultDiv.textContent = `✅ 成功 (HTTP ${response.status}) | 订单 ${orderId}`;
resultDiv.style.color = '#28a745';
alert(`✅ 订单 API 调用成功!\n\n订单 ID: ${orderId}\n状态码: ${response.status}\n\n详细数据请查看控制台`);
} else {
const errorText = await response.text();
console.error('❌ API 调用失败');
console.error('状态码:', response.status);
console.error('响应内容:', errorText);
resultDiv.textContent = `❌ 失败 (HTTP ${response.status})`;
resultDiv.style.color = '#dc3545';
alert(`❌ 订单 API 调用失败\n\n状态码: ${response.status}\n错误: ${errorText}`);
}
} catch (error) {
console.error('❌ 网络错误:', error);
resultDiv.textContent = `❌ 网络错误: ${error.message}`;
resultDiv.style.color = '#dc3545';
alert(`❌ 网络错误\n\n${error.message}`);
}
console.log('======================================');
}
function showConversationInfo() {
console.log('======================================');
console.log('Chatwoot Widget 会话信息');
console.log('======================================');
if (window.$chatwoot) {
try {
// 尝试获取会话信息
const info = window.$chatwoot.getConversationInfo();
console.log('✅ 会话信息:', info);
document.getElementById('conversationId').textContent =
info && info.conversationId ? info.conversationId : '无法获取';
} catch (e) {
console.log('⚠️ 无法获取会话信息:', e.message);
document.getElementById('conversationId').textContent = '无法获取';
}
} else {
console.log('❌ Widget 未初始化');
document.getElementById('conversationId').textContent = 'Widget 未初始化';
}
// 显示本地存储
const storage = {};
for (let i = 0; i < localStorage.length; i++) {
const key = localStorage.key(i);
if (key.includes('chatwoot') || key.includes('widget')) {
storage[key] = localStorage.getItem(key);
}
}
console.log('本地存储 (Chatwoot 相关):', storage);
document.getElementById('localStorageData').textContent =
Object.keys(storage).length > 0 ? JSON.stringify(storage, null, 2) : '无';
console.log('======================================');
}
function checkWidgetStatus() {
console.log('======================================');
console.log('Widget 状态检查');
console.log('======================================');
console.log('window.$chatwoot:', window.$chatwoot);
console.log('window.chatwootSDK:', window.chatwootSDK);
if (window.$chatwoot) {
console.log('✅ Widget 已加载');
console.log('可用方法:', Object.getOwnPropertyNames(window.$chatwoot));
document.getElementById('widgetStatus').textContent = '✅ 已加载';
document.getElementById('widgetStatus').style.color = '#28a745';
} else {
console.log('❌ Widget 未加载');
document.getElementById('widgetStatus').textContent = '❌ 未加载';
document.getElementById('widgetStatus').style.color = '#dc3545';
}
console.log('======================================');
}
function clearLocalStorage() {
if (confirm('确定要清除所有本地存储吗?这将重置会话。')) {
// 清除 Chatwoot 相关的本地存储
const keysToRemove = [];
for (let i = 0; i < localStorage.length; i++) {
const key = localStorage.key(i);
if (key.includes('chatwoot') || key.includes('widget')) {
keysToRemove.push(key);
}
}
keysToRemove.forEach(key => localStorage.removeItem(key));
console.log(`✅ 已清除 ${keysToRemove.length} 个本地存储项`);
console.log('清除的键:', keysToRemove);
alert(`✅ 已清除 ${keysToRemove.length} 个本地存储项\n\n页面将重新加载以创建新的会话。`);
location.reload();
}
}
// 页面加载时显示本地存储和检查 Token
window.addEventListener('load', function() {
// 显示本地存储
const storage = {};
for (let i = 0; i < localStorage.length; i++) {
const key = localStorage.key(i);
if (key.includes('chatwoot') || key.includes('widget')) {
storage[key] = localStorage.getItem(key);
}
}
if (Object.keys(storage).length > 0) {
document.getElementById('localStorageData').textContent = JSON.stringify(storage, null, 2);
}
// 自动检查 Token
setTimeout(checkToken, 500);
});
</script>
<!-- Chatwoot Widget -->
<script>
(function(d,t) {
var BASE_URL="http://localhost:3000";
var g=d.createElement(t),s=d.getElementsByTagName(t)[0];
g.src=BASE_URL+"/packs/js/sdk.js";
g.async = true;
s.parentNode.insertBefore(g,s);
g.onload=function(){
// 获取 token 函数
function getCookie(name) {
const value = `; ${document.cookie}`;
const parts = value.split(`; ${name}=`);
if (parts.length === 2) return parts.pop().split(";").shift();
return null;
}
const token = getCookie('token');
// 初始化配置
const widgetConfig = {
websiteToken: '39PNCMvbMk3NvB7uaDNucc6o',
baseUrl: BASE_URL,
locale: 'zh_CN',
userIdentifier: token || 'web_user_' + Date.now()
};
window.chatwootSDK.run(widgetConfig);
// 等待 widget 加载完成后设置用户属性
setTimeout(() => {
if (token && window.chatwootSDK.setUser) {
window.chatwootSDK.setUser(
token || 'web_user_' + Date.now(),
{
jwt_token: token,
mall_token: token
}
);
console.log('✅ 已通过 setUser 设置用户属性');
} else if (token && window.$chatwoot) {
// 备用方案:使用 $chatwoot.setCustomAttributes
window.$chatwoot.setCustomAttributes({
jwt_token: token,
mall_token: token
});
console.log('✅ 已通过 $chatwoot.setCustomAttributes 设置用户属性');
}
}, 1000);
console.log('✅ Chatwoot Widget 已加载');
console.log('Locale: zh_CN');
console.log('User Identifier:', token || 'web_user_' + Date.now());
document.getElementById('widgetStatus').textContent = '✅ 已加载';
document.getElementById('widgetStatus').style.color = '#28a745';
}
})(document,"script");
</script>
</body>
</html>

View File

@@ -1,261 +0,0 @@
<!DOCTYPE html>
<html lang="zh-CN">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>B2B AI 助手 - 简化测试</title>
<style>
body {
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
max-width: 1200px;
margin: 0 auto;
padding: 20px;
background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
min-height: 100vh;
}
.container {
background: white;
border-radius: 10px;
padding: 40px;
box-shadow: 0 10px 40px rgba(0,0,0,0.1);
}
h1 {
color: #333;
text-align: center;
margin-bottom: 10px;
}
.subtitle {
text-align: center;
color: #666;
margin-bottom: 30px;
}
.info-box {
background: #f8f9fa;
border-left: 4px solid #667eea;
padding: 15px 20px;
margin: 20px 0;
border-radius: 5px;
}
.info-box h3 {
margin-top: 0;
color: #667eea;
}
.test-questions {
background: #fff3cd;
border: 1px solid #ffc107;
padding: 20px;
border-radius: 5px;
margin: 20px 0;
}
.test-questions h3 {
margin-top: 0;
color: #856404;
}
.question-list {
list-style: none;
padding: 0;
}
.question-list li {
background: white;
margin: 10px 0;
padding: 12px 15px;
border-radius: 5px;
cursor: pointer;
transition: all 0.3s;
border: 1px solid #ddd;
}
.question-list li:hover {
background: #667eea;
color: white;
transform: translateX(5px);
}
.status {
text-align: center;
padding: 15px;
border-radius: 5px;
margin: 20px 0;
font-weight: bold;
}
.status.online {
background: #d4edda;
color: #155724;
}
.instructions {
background: #e7f3ff;
border-left: 4px solid #2196F3;
padding: 15px 20px;
margin: 20px 0;
border-radius: 5px;
}
.instructions ol {
margin: 10px 0;
padding-left: 20px;
}
.instructions li {
margin: 8px 0;
line-height: 1.6;
}
.feature-list {
display: grid;
grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
gap: 20px;
margin: 30px 0;
}
.feature-card {
background: #f8f9fa;
padding: 20px;
border-radius: 8px;
text-align: center;
}
.feature-card h4 {
color: #667eea;
margin-bottom: 10px;
}
</style>
</head>
<body>
<div class="container">
<h1>🤖 B2B AI 智能客服助手</h1>
<p class="subtitle">简化测试页面 - Chatwoot 官方集成方式</p>
<div class="status online">
✅ 系统状态:使用官方标准集成
</div>
<div class="instructions">
<h3>📝 使用说明</h3>
<ol>
<li><strong>点击右下角的聊天图标</strong>打开 Chatwoot 对话窗口</li>
<li><strong>输入消息</strong>开始与 AI 对话</li>
<li><strong>或者</strong>点击下面的测试问题,复制后在聊天窗口粘贴发送</li>
<li><strong>查看 AI 如何理解和回答</strong>你的问题</li>
</ol>
</div>
<div class="test-questions">
<h3>💬 推荐测试问题</h3>
<p style="color: #666; margin-bottom: 15px;">点击以下问题复制到剪贴板然后在聊天窗口粘贴Ctrl+V并发送</p>
<ul class="question-list">
<li onclick="copyQuestion(this.textContent)">🕐 你们的营业时间是什么?</li>
<li onclick="copyQuestion(this.textContent)">📦 我的订单 202071324 怎么样了?</li>
<li onclick="copyQuestion(this.textContent)">🔍 查询订单 202071324</li>
<li onclick="copyQuestion(this.textContent)">📞 如何联系客服?</li>
<li onclick="copyQuestion(this.textContent)">🛍️ 我想退换货</li>
<li onclick="copyQuestion(this.textContent)">📦 订单 202071324 的物流信息</li>
</ul>
</div>
<div class="info-box">
<h3>🔧 技术栈</h3>
<ul>
<li><strong>前端:</strong>Chatwoot 客户支持平台(官方 Widget SDK</li>
<li><strong>AI 引擎:</strong>LangGraph + 智谱 AI (GLM-4.5)</li>
<li><strong>知识库:</strong>Strapi CMS + MCP</li>
<li><strong>业务系统:</strong>Hyperf PHP API</li>
<li><strong>缓存:</strong>Redis</li>
<li><strong>容器:</strong>Docker Compose</li>
</ul>
</div>
<div class="feature-list">
<div class="feature-card">
<h4>🎯 智能意图识别</h4>
<p>自动识别客户需求并分类</p>
</div>
<div class="feature-card">
<h4>📚 知识库查询</h4>
<p>快速检索 FAQ 和政策文档</p>
</div>
<div class="feature-card">
<h4>📦 订单管理</h4>
<p>查询订单、售后等服务</p>
</div>
<div class="feature-card">
<h4>🔄 多轮对话</h4>
<p>支持上下文理解的连续对话</p>
</div>
</div>
<div class="info-box">
<h3>📊 系统信息</h3>
<p><strong>Chatwoot 服务:</strong>http://localhost:3000</p>
<p><strong>Website Token</strong>39PNCMvbMk3NvB7uaDNucc6o</p>
<p><strong>集成方式:</strong>Chatwoot 官方 SDK</p>
</div>
</div>
<script>
function copyQuestion(text) {
// 移除表情符号
const cleanText = text.replace(/^[^\s]+\s*/, '');
navigator.clipboard.writeText(cleanText).then(() => {
alert('✅ 问题已复制到剪贴板!\n\n请在聊天窗口中按 Ctrl+V 粘贴并发送。');
}).catch(err => {
console.error('复制失败:', err);
alert('❌ 复制失败,请手动复制问题文本。');
});
}
// ==================== Cookie Token 读取 ====================
function getCookie(name) {
const value = `; ${document.cookie}`;
const parts = value.split(`; ${name}=`);
if (parts.length === 2) return parts.pop().split(";").shift();
return null;
}
// 页面加载时检查 Token
window.addEventListener('load', function() {
const token = getCookie('token');
if (token) {
console.log('✅ Token 已从 Cookie 读取');
console.log('Token 长度:', token.length);
} else {
console.warn('⚠️ 未找到 Token订单查询功能可能无法使用');
}
});
</script>
<!-- Chatwoot Widget - 官方集成方式 -->
<script>
(function(d,t) {
var BASE_URL="http://localhost:3000";
var g=d.createElement(t),s=d.getElementsByTagName(t)[0];
g.src=BASE_URL+"/packs/js/sdk.js";
g.async = true;
s.parentNode.insertBefore(g,s);
g.onload=function(){
window.chatwootSDK.run({
websiteToken: '39PNCMvbMk3NvB7uaDNucc6o',
baseUrl: BASE_URL
});
console.log('✅ Chatwoot Widget 已加载 (官方集成方式)');
console.log('Base URL:', BASE_URL);
console.log('Website Token: 39PNCMvbMk3NvB7uaDNucc6o');
// 设置用户信息(可选)
setTimeout(function() {
const token = getCookie('token');
if (token && window.$chatwoot) {
window.$chatwoot.setUser('user_' + Date.now(), {
email: 'user@example.com',
name: 'Website User',
phone_number: ''
});
console.log('✅ 用户信息已设置');
} else if (!token) {
console.warn('⚠️ 未找到 Token');
}
}, 2000);
}
g.onerror=function(){
console.error('❌ Chatwoot SDK 加载失败');
console.error('请确保 Chatwoot 运行在: ' + BASE_URL);
}
})(document,"script");
</script>
</body>
</html>

View File

@@ -494,7 +494,7 @@ async def get_mall_order_list(
date_added: Optional[str] = None, date_added: Optional[str] = None,
date_end: Optional[str] = None, date_end: Optional[str] = None,
no: Optional[str] = None, no: Optional[str] = None,
status: Optional[int] = None, status: int = 10000,
is_drop_shopping: int = 0 is_drop_shopping: int = 0
) -> dict: ) -> dict:
"""Query order list from Mall API with filters """Query order list from Mall API with filters
@@ -517,7 +517,7 @@ async def get_mall_order_list(
date_added: 开始日期,格式 YYYY-MM-DD (default: None) date_added: 开始日期,格式 YYYY-MM-DD (default: None)
date_end: 结束日期,格式 YYYY-MM-DD (default: None) date_end: 结束日期,格式 YYYY-MM-DD (default: None)
no: 订单号筛选 (default: None) no: 订单号筛选 (default: None)
status: 订单状态筛选 (default: None, None表示全部状态) status: 订单状态筛选 (default: 10000, 10000表示全部状态)
is_drop_shopping: 是否代发货 (default: 0) is_drop_shopping: 是否代发货 (default: 0)
Returns: Returns:
@@ -673,9 +673,14 @@ if __name__ == "__main__":
tool_obj = _tools[tool_name] tool_obj = _tools[tool_name]
# Call the tool with arguments # Filter arguments to only include parameters expected by the tool
# Get parameter names from tool's parameters schema
tool_params = tool_obj.parameters.get('properties', {})
filtered_args = {k: v for k, v in arguments.items() if k in tool_params}
# Call the tool with filtered arguments
# FastMCP FunctionTool.run() takes a dict of arguments # FastMCP FunctionTool.run() takes a dict of arguments
tool_result = await tool_obj.run(arguments) tool_result = await tool_obj.run(filtered_args)
# Extract content from ToolResult # Extract content from ToolResult
# ToolResult.content is a list of TextContent objects with a 'text' attribute # ToolResult.content is a list of TextContent objects with a 'text' attribute

View File

@@ -3,15 +3,13 @@ Product MCP Server - Product search, recommendations, and quotes
""" """
import sys import sys
import os import os
from typing import Optional, List from typing import Optional, List, Dict, Any
# Add shared module to path # Add shared module to path
sys.path.insert(0, os.path.dirname(os.path.dirname(os.path.abspath(__file__)))) sys.path.insert(0, os.path.dirname(os.path.dirname(os.path.abspath(__file__))))
from fastmcp import FastMCP from fastmcp import FastMCP
from pydantic_settings import BaseSettings from pydantic_settings import BaseSettings
from pydantic import ConfigDict from pydantic import ConfigDict
@@ -19,6 +17,11 @@ class Settings(BaseSettings):
"""Server configuration""" """Server configuration"""
hyperf_api_url: str hyperf_api_url: str
hyperf_api_token: str hyperf_api_token: str
mall_api_url: str
mall_tenant_id: str = "2"
mall_currency_code: str = "EUR"
mall_language_id: str = "1"
mall_source: str = "us.qa1.gaia888.com"
log_level: str = "INFO" log_level: str = "INFO"
model_config = ConfigDict(env_file=".env") model_config = ConfigDict(env_file=".env")
@@ -31,74 +34,24 @@ mcp = FastMCP(
"Product Service" "Product Service"
) )
# Tool registry for HTTP access
_tools: Dict[str, Any] = {}
def register_tool(name: str):
"""Decorator to register tool in _tools dict"""
def decorator(func):
_tools[name] = func
return func
return decorator
# Hyperf client for this server # Hyperf client for this server
from shared.hyperf_client import HyperfClient from shared.hyperf_client import HyperfClient
hyperf = HyperfClient(settings.hyperf_api_url, settings.hyperf_api_token) hyperf = HyperfClient(settings.hyperf_api_url, settings.hyperf_api_token)
@mcp.tool() @register_tool("get_product_detail")
async def search_products(
query: str,
category: Optional[str] = None,
brand: Optional[str] = None,
price_min: Optional[float] = None,
price_max: Optional[float] = None,
sort: str = "relevance",
page: int = 1,
page_size: int = 20
) -> dict:
"""Search products
Args:
query: Search keywords
category: Category filter
brand: Brand filter
price_min: Minimum price filter
price_max: Maximum price filter
sort: Sort order (relevance, price_asc, price_desc, sales, latest)
page: Page number (default: 1)
page_size: Items per page (default: 20)
Returns:
List of matching products
"""
payload = {
"query": query,
"sort": sort,
"page": page,
"page_size": page_size,
"filters": {}
}
if category:
payload["filters"]["category"] = category
if brand:
payload["filters"]["brand"] = brand
if price_min is not None or price_max is not None:
payload["filters"]["price_range"] = {}
if price_min is not None:
payload["filters"]["price_range"]["min"] = price_min
if price_max is not None:
payload["filters"]["price_range"]["max"] = price_max
try:
result = await hyperf.post("/products/search", json=payload)
return {
"success": True,
"products": result.get("products", []),
"total": result.get("total", 0),
"pagination": result.get("pagination", {})
}
except Exception as e:
return {
"success": False,
"error": str(e),
"products": []
}
@mcp.tool() @mcp.tool()
async def get_product_detail( async def get_product_detail(
product_id: str product_id: str
@@ -126,6 +79,7 @@ async def get_product_detail(
} }
@register_tool("recommend_products")
@mcp.tool() @mcp.tool()
async def recommend_products( async def recommend_products(
user_id: str, user_id: str,
@@ -174,6 +128,7 @@ async def recommend_products(
} }
@register_tool("get_quote")
@mcp.tool() @mcp.tool()
async def get_quote( async def get_quote(
product_id: str, product_id: str,
@@ -233,6 +188,7 @@ async def get_quote(
} }
@register_tool("check_inventory")
@mcp.tool() @mcp.tool()
async def check_inventory( async def check_inventory(
product_ids: List[str], product_ids: List[str],
@@ -266,6 +222,7 @@ async def check_inventory(
} }
@register_tool("get_categories")
@mcp.tool() @mcp.tool()
async def get_categories() -> dict: async def get_categories() -> dict:
"""Get product category tree """Get product category tree
@@ -288,7 +245,112 @@ async def get_categories() -> dict:
} }
@register_tool("search_products")
@mcp.tool()
async def search_products(
keyword: str,
page_size: int = 5,
page: int = 1
) -> dict:
"""Search products from Mall API
从 Mall API 搜索商品 SPU根据关键词
Args:
keyword: 搜索关键词(商品名称、编号等)
page_size: 每页数量 (default: 5, max 100)
page: 页码 (default: 1)
Returns:
商品列表,包含 SPU 信息、商品图片、价格等
Product list including SPU ID, name, image, price, etc.
"""
try:
from shared.mall_client import MallClient
import logging
logger = logging.getLogger(__name__)
logger.info(f"search_products called with keyword={keyword}")
print(f"[DEBUG] search_products called: keyword={keyword}")
# 创建 Mall 客户端(无需 token
mall = MallClient(
api_url=settings.mall_api_url,
api_token=None, # 不需要 token
tenant_id=settings.mall_tenant_id,
currency_code=settings.mall_currency_code,
language_id=settings.mall_language_id,
source=settings.mall_source
)
print(f"[DEBUG] Calling Mall API: keyword={keyword}, page_size={page_size}, page={page}")
result = await mall.search_spu_products(
keyword=keyword,
page_size=page_size,
page=page
)
logger.info(
f"Mall API returned: result_type={type(result).__name__}, "
f"result_keys={list(result.keys()) if isinstance(result, dict) else 'not a dict'}, "
f"total={result.get('total', 'N/A') if isinstance(result, dict) else 'N/A'}, "
f"data_length={len(result.get('data', {}).get('data', [])) if isinstance(result, dict) and isinstance(result.get('data'), dict) else 'N/A'}"
)
print(f"[DEBUG] Mall API returned: total={result.get('total', 'N/A')}, data_keys={list(result.get('data', {}).keys()) if isinstance(result.get('data'), dict) else 'N/A'}")
# 解析返回结果
# Mall API 返回结构: {"total": X, "data": {"data": [...], ...}}
if "data" in result and isinstance(result["data"], dict):
products = result["data"].get("data", [])
else:
products = result.get("list", [])
total = result.get("total", 0)
# 格式化商品数据
formatted_products = []
for product in products:
formatted_products.append({
"spu_id": product.get("spuId"),
"spu_sn": product.get("spuSn"),
"product_name": product.get("spuName"), # 修正字段名
"product_image": product.get("masterImage"), # 修正字段名
"price": product.get("price"),
"special_price": product.get("specialPrice"),
"stock": product.get("stockDescribe"), # 修正字段名
"sales_count": product.get("salesCount", 0),
# 额外有用字段
"href": product.get("href"),
"spu_type": product.get("spuType"),
"spu_type_name": product.get("spuTypeName"),
"min_price": product.get("minPrice"),
"max_price": product.get("maxPrice"),
"price_with_currency": product.get("priceWithCurrency"),
"mark_price": product.get("markPrice"),
"skus_count": len(product.get("skus", []))
})
return {
"success": True,
"products": formatted_products,
"total": total,
"keyword": keyword
}
except Exception as e:
return {
"success": False,
"error": str(e),
"products": [],
"total": 0
}
finally:
# 关闭客户端
if 'client' in dir() and 'mall' in dir():
await mall.close()
# Health check endpoint # Health check endpoint
@register_tool("health_check")
@mcp.tool() @mcp.tool()
async def health_check() -> dict: async def health_check() -> dict:
"""Check server health status""" """Check server health status"""
@@ -301,17 +363,96 @@ async def health_check() -> dict:
if __name__ == "__main__": if __name__ == "__main__":
import uvicorn import uvicorn
# Create FastAPI app from MCP
app = mcp.http_app()
# Add health endpoint
from starlette.responses import JSONResponse from starlette.responses import JSONResponse
from starlette.routing import Route
from starlette.requests import Request
# Custom tool execution endpoint
async def execute_tool(request: Request):
"""Execute an MCP tool via HTTP"""
tool_name = request.path_params["tool_name"]
try:
# Get arguments from request body
arguments = await request.json()
print(f"[DEBUG HTTP] Tool: {tool_name}, Args: {arguments}")
# Get tool function from registry
if tool_name not in _tools:
print(f"[ERROR] Tool '{tool_name}' not found in registry")
return JSONResponse({
"success": False,
"error": f"Tool '{tool_name}' not found"
}, status_code=404)
tool_obj = _tools[tool_name]
print(f"[DEBUG HTTP] Tool object: {tool_obj}, type: {type(tool_obj)}")
# Filter arguments to only include parameters expected by the tool
# Get parameter names from tool's parameters schema
tool_params = tool_obj.parameters.get('properties', {})
filtered_args = {k: v for k, v in arguments.items() if k in tool_params}
if len(filtered_args) < len(arguments):
print(f"[DEBUG HTTP] Filtered arguments: {arguments} -> {filtered_args}")
# Call the tool with filtered arguments
# FastMCP FunctionTool.run() takes a dict of arguments
print(f"[DEBUG HTTP] Calling tool.run()...")
tool_result = await tool_obj.run(filtered_args)
print(f"[DEBUG HTTP] Tool result: {tool_result}")
# Extract content from ToolResult
# ToolResult.content is a list of TextContent objects with a 'text' attribute
if tool_result.content and len(tool_result.content) > 0:
content = tool_result.content[0].text
# Try to parse as JSON if possible
try:
import json
result = json.loads(content)
except:
result = content
else:
result = None
return JSONResponse({
"success": True,
"result": result
})
except TypeError as e:
print(f"[ERROR] TypeError: {e}")
import traceback
traceback.print_exc()
return JSONResponse({
"success": False,
"error": f"Invalid arguments: {str(e)}"
}, status_code=400)
except Exception as e:
print(f"[ERROR] Exception: {e}")
import traceback
traceback.print_exc()
return JSONResponse({
"success": False,
"error": str(e)
}, status_code=500)
# Health check endpoint
async def health_check(request): async def health_check(request):
return JSONResponse({"status": "healthy"}) return JSONResponse({"status": "healthy"})
# Add the route to the app # Create routes list
from starlette.routing import Route routes = [
app.router.routes.append(Route('/health', health_check, methods=['GET'])) Route('/health', health_check, methods=['GET']),
Route('/tools/{tool_name}', execute_tool, methods=['POST'])
]
# Create app from MCP with custom routes
app = mcp.http_app()
# Add our custom routes to the existing app
for route in routes:
app.router.routes.append(route)
uvicorn.run(app, host="0.0.0.0", port=8004) uvicorn.run(app, host="0.0.0.0", port=8004)

View File

@@ -55,7 +55,6 @@ class MallClient:
""" """
if self._client is None: if self._client is None:
default_headers = { default_headers = {
"Authorization": f"Bearer {self.api_token}",
"Content-Type": "application/json", "Content-Type": "application/json",
"Accept": "application/json, text/plain, */*", "Accept": "application/json, text/plain, */*",
"Device-Type": "pc", "Device-Type": "pc",
@@ -70,6 +69,10 @@ class MallClient:
"DNT": "1", "DNT": "1",
} }
# 只有在有 token 时才添加 Authorization header
if self.api_token:
default_headers["Authorization"] = f"Bearer {self.api_token}"
# 合并额外的 headers用于 Authorization2 等) # 合并额外的 headers用于 Authorization2 等)
if extra_headers: if extra_headers:
default_headers.update(extra_headers) default_headers.update(extra_headers)
@@ -131,6 +134,14 @@ class MallClient:
json=json, json=json,
headers=request_headers headers=request_headers
) )
# Debug logging for product search
if "/spu" in endpoint:
print(f"[DEBUG MallClient] Request: {method} {endpoint}")
print(f"[DEBUG MallClient] Params: {params}")
print(f"[DEBUG MallClient] Response URL: {response.url}")
print(f"[DEBUG MallClient] Response Status: {response.status_code}")
response.raise_for_status() response.raise_for_status()
data = response.json() data = response.json()
@@ -197,14 +208,14 @@ class MallClient:
async def get_order_list( async def get_order_list(
self, self,
page: int = 1, page: int = 1,
limit: int = 10, limit: int = 5,
customer_id: int = 0, customer_id: int = 0,
order_types: Optional[list[int]] = None, order_types: Optional[list[int]] = None,
shipping_status: int = 10000, shipping_status: int = 10000,
date_added: Optional[str] = None, date_added: Optional[str] = None,
date_end: Optional[str] = None, date_end: Optional[str] = None,
no: Optional[str] = None, no: Optional[str] = None,
status: Optional[int] = None, status: int = 10000,
is_drop_shopping: int = 0 is_drop_shopping: int = 0
) -> dict[str, Any]: ) -> dict[str, Any]:
"""Query order list with filters """Query order list with filters
@@ -213,14 +224,14 @@ class MallClient:
Args: Args:
page: 页码 (default: 1) page: 页码 (default: 1)
limit: 每页数量 (default: 10) limit: 每页数量 (default: 5)
customer_id: 客户ID (default: 0) customer_id: 客户ID (default: 0)
order_types: 订单类型数组,如 [1, 2] (default: None) order_types: 订单类型数组,如 [1, 2] (default: None)
shipping_status: 物流状态 (default: 10000) shipping_status: 物流状态 (default: 10000, 10000表示全部状态)
date_added: 开始日期,格式 YYYY-MM-DD (default: None) date_added: 开始日期,格式 YYYY-MM-DD (default: None)
date_end: 结束日期,格式 YYYY-MM-DD (default: None) date_end: 结束日期,格式 YYYY-MM-DD (default: None)
no: 订单号 (default: None) no: 订单号 (default: None)
status: 订单状态 (default: None) status: 订单状态 (default: 10000, 10000表示全部状态)
is_drop_shopping: 是否代发货 (default: 0) is_drop_shopping: 是否代发货 (default: 0)
Returns: Returns:
@@ -239,6 +250,7 @@ class MallClient:
"limit": limit, "limit": limit,
"customerId": customer_id, "customerId": customer_id,
"shippingStatus": shipping_status, "shippingStatus": shipping_status,
"status": status,
"isDropShopping": is_drop_shopping "isDropShopping": is_drop_shopping
} }
@@ -253,8 +265,6 @@ class MallClient:
params["dateEnd"] = date_end params["dateEnd"] = date_end
if no: if no:
params["no"] = no params["no"] = no
if status is not None:
params["status"] = status
result = await self.get( result = await self.get(
"/mall/api/order/list", "/mall/api/order/list",
@@ -265,6 +275,47 @@ class MallClient:
except Exception as e: except Exception as e:
raise Exception(f"查询订单列表失败 (Query order list failed): {str(e)}") raise Exception(f"查询订单列表失败 (Query order list failed): {str(e)}")
# ============ Product APIs ============
async def search_spu_products(
self,
keyword: str,
page_size: int = 5,
page: int = 1
) -> dict[str, Any]:
"""Search SPU products by keyword
根据关键词搜索商品 SPU
Args:
keyword: 搜索关键词(商品名称、编号等)
page_size: 每页数量 (default: 5, max 100)
page: 页码 (default: 1)
Returns:
商品列表,包含 SPU 信息、商品图片、价格等
Product list including SPU info, images, prices, etc.
Example:
>>> client = MallClient()
>>> result = await client.search_spu_products("61607", page_size=60, page=1)
>>> print(f"找到 {len(result.get('list', []))} 个商品")
"""
try:
params = {
"pageSize": min(page_size, 100), # 限制最大 100
"page": page,
"keyword": keyword
}
result = await self.get(
"/mall/api/spu",
params=params
)
return result
except Exception as e:
raise Exception(f"搜索商品失败 (Search SPU products failed): {str(e)}")
# Global Mall client instance # Global Mall client instance
mall_client: Optional[MallClient] = None mall_client: Optional[MallClient] = None

95
scripts/backup-production.sh Executable file
View File

@@ -0,0 +1,95 @@
#!/bin/bash
# B2B Shopping AI Assistant - Production Backup Script
# 生产环境备份脚本
set -e
# 配置
BACKUP_DIR="./backups"
DATE=$(date +%Y%m%d_%H%M%S)
RETENTION_DAYS=7
# 颜色输出
GREEN='\033[0;32m'
YELLOW='\033[1;33m'
NC='\033[0m'
log_info() {
echo -e "${GREEN}[INFO]${NC} $1"
}
log_warn() {
echo -e "${YELLOW}[WARN]${NC} $1"
}
# 创建备份目录
mkdir -p "$BACKUP_DIR"
log_info "========================================"
log_info "生产环境备份 - $DATE"
log_info "========================================"
echo ""
# 1. 备份 Redis 数据
log_info "1. 备份 Redis 数据..."
docker run --rm \
-v ai_redis_data_prod:/data \
-v "$(pwd)/$BACKUP_DIR":/backup \
alpine tar czf /backup/redis-$DATE.tar.gz -C /data .
log_info "✅ Redis 数据备份完成: redis-$DATE.tar.gz"
# 2. 备份 Agent 日志
log_info "2. 备份 Agent 日志..."
docker run --rm \
-v ai_agent_logs_prod:/data \
-v "$(pwd)/$BACKUP_DIR":/backup \
alpine tar czf /backup/agent-logs-$DATE.tar.gz -C /data .
log_info "✅ Agent 日志备份完成: agent-logs-$DATE.tar.gz"
# 3. 备份 Grafana 配置(如果存在)
if docker volume inspect ai_grafana_data &> /dev/null; then
log_info "3. 备份 Grafana 配置..."
docker run --rm \
-v ai_grafana_data:/data \
-v "$(pwd)/$BACKUP_DIR":/backup \
alpine tar czf /backup/grafana-$DATE.tar.gz -C /data .
log_info "✅ Grafana 配置备份完成: grafana-$DATE.tar.gz"
fi
# 4. 备份环境变量文件
log_info "4. 备份环境变量文件..."
cp .env.production "$BACKUP_DIR/env-$DATE.backup"
chmod 600 "$BACKUP_DIR/env-$DATE.backup"
log_info "✅ 环境变量备份完成: env-$DATE.backup"
# 5. 清理旧备份
log_info "5. 清理 $RETENTION_DAYS 天前的旧备份..."
find "$BACKUP_DIR" -name "*.tar.gz" -mtime +$RETENTION_DAYS -delete
find "$BACKUP_DIR" -name "env-*.backup" -mtime +$RETENTION_DAYS -delete
log_info "✅ 旧备份清理完成"
# 6. 生成备份清单
log_info "6. 生成备份清单..."
cat > "$BACKUP_DIR/manifest-$DATE.txt" << EOF
备份时间: $DATE
备份内容:
- Redis 数据: redis-$DATE.tar.gz
- Agent 日志: agent-logs-$DATE.tar.gz
- 环境变量: env-$DATE.backup
EOF
log_info "✅ 备份清单生成完成: manifest-$DATE.txt"
echo ""
log_info "========================================"
log_info "✅ 备份完成!"
log_info "========================================"
echo ""
log_info "备份文件位置: $BACKUP_DIR"
log_info ""
ls -lh "$BACKUP_DIR" | grep "$DATE"

View File

@@ -1,108 +0,0 @@
#!/bin/bash
# Chatwoot 配置诊断工具
echo "======================================"
echo "Chatwoot 配置诊断工具"
echo "======================================"
echo ""
# 检查是否提供了 API Token
if [ -z "$CHATWOOT_API_TOKEN" ]; then
echo "❌ 请先设置 CHATWOOT_API_TOKEN 环境变量"
echo ""
echo "获取方式:"
echo "1. 访问 http://localhost:3000"
echo "2. 登录后进入 Settings → Profile → Access Tokens"
echo "3. 创建一个新的 Access Token"
echo ""
echo "然后运行:"
echo " CHATWOOT_API_TOKEN=your_token $0"
echo ""
exit 1
fi
CHATWOOT_BASE_URL="http://localhost:3000"
ACCOUNT_ID="2"
echo "🔍 正在检查 Chatwoot 配置..."
echo ""
# 1. 检查服务是否运行
echo "1⃣ 检查 Chatwoot 服务状态..."
if curl -s "$CHATWOOT_BASE_URL" > /dev/null; then
echo " ✅ Chatwoot 服务正常运行"
else
echo " ❌ Chatwoot 服务无法访问"
exit 1
fi
echo ""
# 2. 获取所有收件箱
echo "2⃣ 获取所有收件箱..."
INBOXES=$(curl -s \
-H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
"$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/inboxes")
echo "$INBOXES" | grep -o '"id":[0-9]*' | wc -l | xargs echo " 找到收件箱数量:"
echo ""
# 3. 解析并显示每个收件箱的详细信息
echo "3⃣ 收件箱详细信息:"
echo "======================================"
# 提取所有收件箱的 ID
INBOX_IDS=$(echo "$INBOXES" | grep -o '"id":[0-9]*' | grep -o '[0-9]*' | sort -u)
for INBOX_ID in $INBOX_IDS; do
echo ""
echo "📬 收件箱 ID: $INBOX_ID"
echo "--------------------------------------"
# 获取收件箱详情
INBOX_DETAIL=$(curl -s \
-H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
"$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/inboxes/$INBOX_ID")
# 提取收件箱名称
NAME=$(echo "$INBOX_DETAIL" | grep -o '"name":"[^"]*"' | head -1 | cut -d'"' -f4)
echo " 名称: $NAME"
# 提取收件箱类型
TYPE=$(echo "$INBOX_DETAIL" | grep -o '"inbox_type":"[^"]*"' | head -1 | cut -d'"' -f4)
echo " 类型: $TYPE"
# 提取 Website Token如果有
WEBSITE_TOKEN=$(echo "$INBOX_DETAIL" | grep -o '"website_token":"[^"]*"' | head -1 | cut -d'"' -f4)
if [ -n "$WEBSITE_TOKEN" ]; then
echo " Website Token: $WEBSITE_TOKEN"
fi
# 提取 Webhook URL
WEBHOOK_URL=$(echo "$INBOX_DETAIL" | grep -o '"webhook_url":"[^"]*"' | head -1 | cut -d'"' -f4)
if [ -n "$WEBHOOK_URL" ]; then
echo " Webhook URL: $WEBHOOK_URL"
else
echo " Webhook URL: ❌ 未配置"
fi
# 检查是否是测试页面使用的 token
if [ "$WEBSITE_TOKEN" = "39PNCMvbMk3NvB7uaDNucc6o" ]; then
echo ""
echo " ⭐ 这是测试页面使用的收件箱!"
echo " Webhook 应该配置为: http://agent:8000/webhooks/chatwoot"
fi
done
echo ""
echo "======================================"
echo ""
echo "📋 下一步操作:"
echo ""
echo "1. 找到 Website Token 为 '39PNCMvbMk3NvB7uaDNucc6o' 的收件箱"
echo "2. 记录该收件箱的 ID"
echo "3. 确保该收件箱的 Webhook URL 配置为:"
echo " http://agent:8000/webhooks/chatwoot"
echo ""
echo "💡 提示:可以通过 Chatwoot 界面更新配置:"
echo " Settings → Inboxes → 选择收件箱 → Configuration → Webhook URL"
echo ""

View File

@@ -1,102 +0,0 @@
#!/bin/bash
# 检查 Chatwoot 会话和消息
echo "======================================"
echo "Chatwoot 会话检查工具"
echo "======================================"
echo ""
# 需要设置环境变量
if [ -z "$CHATWOOT_API_TOKEN" ]; then
echo "❌ 请先设置 CHATWOOT_API_TOKEN 环境变量"
echo ""
echo "获取方式:"
echo "1. 访问 http://localhost:3000"
echo "2. 登录后进入 Settings → Profile → Access Tokens"
echo "3. 创建一个新的 Access Token"
echo ""
echo "然后运行:"
echo " CHATWOOT_API_TOKEN=your_token $0"
echo ""
exit 1
fi
CHATWOOT_BASE_URL="http://localhost:3000"
ACCOUNT_ID="2"
echo "🔍 正在检查 Chatwoot 会话..."
echo ""
# 1. 获取所有收件箱
echo "1⃣ 获取所有收件箱..."
INBOXES=$(curl -s \
-H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
"$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/inboxes")
INBOX_IDS=$(echo "$INBOXES" | grep -o '"id":[0-9]*' | grep -o '[0-9]*' | sort -u | head -5)
echo " 找到收件箱: $(echo "$INBOX_IDS" | wc -l)"
echo ""
# 2. 检查每个收件箱的会话
echo "2⃣ 检查最近的会话..."
echo "======================================"
for INBOX_ID in $INBOX_IDS; do
echo ""
echo "📬 收件箱 ID: $INBOX_ID"
echo "--------------------------------------"
# 获取收件箱名称
INBOX_NAME=$(echo "$INBOXES" | grep -o "\"id\":$INBOX_ID" -A 20 | grep '"name":"' | head -1 | cut -d'"' -f4)
echo " 名称: $INBOX_NAME"
# 获取最近5个会话
CONVERSATIONS=$(curl -s \
-H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
"$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/conversations?inbox_id=$INBOX_ID&sort=-created_at" | head -100)
CONV_IDS=$(echo "$CONVERSATIONS" | grep -o '"id":[0-9]*' | grep -o '[0-9]*' | head -5)
if [ -z "$CONV_IDS" ]; then
echo " 没有会话"
continue
fi
echo " 最近的会话:"
echo "$CONV_IDS" | while read CONV_ID; do
# 获取会话详情
CONV_DETAIL=$(curl -s \
-H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
"$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/conversations/$CONV_ID")
# 提取会话信息
STATUS=$(echo "$CONV_DETAIL" | grep -o '"status":"[^"]*"' | head -1 | cut -d'"' -f4)
CREATED_AT=$(echo "$CONV_DETAIL" | grep -o '"created_at":[^,}]*' | head -1 | cut -d'"' -f2)
# 获取消息数量
MESSAGES=$(curl -s \
-H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
"$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/conversations/$CONV_ID/messages")
MSG_COUNT=$(echo "$MESSAGES" | grep -o '"content":' | wc -l)
echo " • 会话 #$CONV_ID - 状态: $Status - 消息数: $MSG_COUNT"
# 获取最后几条消息
echo "$MESSAGES" | grep -o '"content":"[^"]*"' | tail -3 | while read MSG; do
CONTENT=$(echo "$MSG" | cut -d'"' -f4 | sed 's/&quot;/"/g' | head -c 50)
echo " - $CONTENT..."
done
done
done
echo ""
echo "======================================"
echo ""
echo "💡 提示:"
echo "1. 查看上面的会话列表"
echo "2. 记录你正在测试的会话 ID"
echo "3. 在 Agent 日志中查找相同的 conversation_id"
echo "4. 如果会话 ID 不匹配,说明 Widget 连接到了错误的会话"
echo ""

View File

@@ -1,53 +0,0 @@
#!/bin/bash
# 实时监控 Chatwoot 和 Agent 日志
echo "======================================"
echo "Chatwoot 消息流程实时监控"
echo "======================================"
echo ""
echo "📋 使用说明:"
echo "1. 在测试页面 http://localhost:8080/test-chat.html 发送消息"
echo "2. 观察下面的日志输出"
echo "3. 按 Ctrl+C 停止监控"
echo ""
echo "======================================"
echo ""
# 检查 Docker 容器是否运行
if ! docker ps | grep -q "ai_agent"; then
echo "❌ Agent 容器未运行"
exit 1
fi
if ! docker ps | grep -q "ai_chatwoot"; then
echo "❌ Chatwoot 容器未运行"
exit 1
fi
echo "✅ 所有容器运行正常"
echo ""
echo "🔍 开始监控日志..."
echo "======================================"
echo ""
# 使用多 tail 监控多个容器
docker logs ai_agent -f 2>&1 &
AGENT_PID=$!
docker logs ai_chatwoot -f 2>&1 &
CHATWOOT_PID=$!
# 清理函数
cleanup() {
echo ""
echo "======================================"
echo "停止监控..."
kill $AGENT_PID $CHATWOOT_PID 2>/dev/null
exit 0
}
# 捕获 Ctrl+C
trap cleanup INT TERM
# 等待
wait

195
scripts/deploy-production.sh Executable file
View File

@@ -0,0 +1,195 @@
#!/bin/bash
# B2B Shopping AI Assistant - Production Deployment Script
# 生产环境部署脚本
set -e # 遇到错误立即退出
# 颜色输出
RED='\033[0;31m'
GREEN='\033[0;32m'
YELLOW='\033[1;33m'
NC='\033[0m' # No Color
# 日志函数
log_info() {
echo -e "${GREEN}[INFO]${NC} $1"
}
log_warn() {
echo -e "${YELLOW}[WARN]${NC} $1"
}
log_error() {
echo -e "${RED}[ERROR]${NC} $1"
}
# 检查必要的命令
check_requirements() {
log_info "检查系统依赖..."
if ! command -v docker &> /dev/null; then
log_error "Docker 未安装,请先安装 Docker"
exit 1
fi
if ! command -v docker-compose &> /dev/null; then
log_error "Docker Compose 未安装,请先安装 Docker Compose"
exit 1
fi
log_info "系统依赖检查完成"
}
# 检查环境变量文件
check_env_file() {
log_info "检查环境变量文件..."
if [ ! -f .env.production ]; then
log_error ".env.production 文件不存在"
log_info "请复制 .env.production.example 并填写真实值:"
log_info " cp .env.production.example .env.production"
log_info " vim .env.production"
exit 1
fi
# 检查必要的环境变量
source .env.production
required_vars=(
"ZHIPU_API_KEY"
"CHATWOOT_API_TOKEN"
"HYPERF_API_URL"
"MALL_API_URL"
"REDIS_PASSWORD"
)
missing_vars=()
for var in "${required_vars[@]}"; do
if [ -z "${!var}" ] || [[ "${!var}" == *"your_"*"_here" ]]; then
missing_vars+=("$var")
fi
done
if [ ${#missing_vars[@]} -ne 0 ]; then
log_error "以下环境变量未设置或使用默认值:"
for var in "${missing_vars[@]}"; do
log_error " - $var"
exit 1
fi
fi
log_info "环境变量检查完成"
}
# 构建镜像
build_images() {
log_info "开始构建 Docker 镜像..."
docker-compose -f docker-compose.prod.yml build --no-cache
log_info "Docker 镜像构建完成"
}
# 停止现有服务
stop_services() {
log_info "停止现有服务..."
docker-compose -f docker-compose.prod.yml down
log_info "现有服务已停止"
}
# 启动服务
start_services() {
log_info "启动生产环境服务..."
docker-compose -f docker-compose.prod.yml up -d
log_info "服务启动完成"
}
# 健康检查
health_check() {
log_info "等待服务启动..."
sleep 10
# 检查 Agent 服务
if curl -f http://localhost:8000/health &> /dev/null; then
log_info "✅ Agent 服务健康检查通过"
else
log_error "❌ Agent 服务健康检查失败"
return 1
fi
# 检查 MCP 服务
mcp_ports=(8001 8002 8003 8004)
for port in "${mcp_ports[@]}"; do
if curl -f http://localhost:$port/health &> /dev/null; then
log_info "✅ MCP 服务 (端口 $port) 健康检查通过"
else
log_warn "⚠️ MCP 服务 (端口 $port) 健康检查失败"
fi
done
}
# 查看服务状态
show_status() {
log_info "服务状态:"
docker-compose -f docker-compose.prod.yml ps
}
# 查看日志
show_logs() {
log_info "最近的日志:"
docker-compose -f docker-compose.prod.yml logs --tail=50
}
# 主函数
main() {
log_info "========================================"
log_info "B2B Shopping AI Assistant - 生产环境部署"
log_info "========================================"
echo ""
# 检查参数
if [ "$1" == "--skip-build" ]; then
log_warn "跳过镜像构建步骤"
else
check_requirements
check_env_file
build_images
fi
stop_services
start_services
log_info "等待服务就绪..."
sleep 15
if health_check; then
log_info "========================================"
log_info "✅ 部署成功!"
log_info "========================================"
echo ""
log_info "服务地址:"
log_info " - Agent: http://localhost:8000"
log_info " - Strapi MCP: http://localhost:8001"
log_info " - Order MCP: http://localhost:8002"
log_info " - After MCP: http://localhost:8003"
log_info " - Product MCP: http://localhost:8004"
echo ""
log_info "查看日志:"
log_info " docker-compose -f docker-compose.prod.yml logs -f"
echo ""
log_info "查看状态:"
log_info " docker-compose -f docker-compose.prod.yml ps"
else
log_error "部署失败,请检查日志"
show_logs
exit 1
fi
}
# 执行主函数
main "$@"

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scripts/set-contact-token.sh Executable file
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#!/bin/bash
# 为 Chatwoot Contact 设置 JWT Token
#
# 使用方法:
# ./set-contact-token.sh <contact_id> <jwt_token>
#
# 示例:
# ./set-contact-token.sh 4 "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9..."
CHATWOOT_BASE_URL="http://192.168.15.34:3000"
ACCOUNT_ID="2"
# 从环境变量或参数获取 token
CONTACT_ID=${1:-"4"}
JWT_TOKEN=${2:-"your_jwt_token_here"}
MALL_TOKEN=${3:-"$JWT_TOKEN"} # 默认使用相同的 token
# Chatwoot API Token需要在管理界面创建
CHATWOOT_API_TOKEN="fnWaEeAyC1gw1FYQq6YJMWSj"
echo "📝 为 Contact #$CONTACT_ID 设置 token..."
echo "JWT Token: ${JWT_TOKEN:0:30}..."
echo "Mall Token: ${MALL_TOKEN:0:30}..."
# 更新 contact 的 custom_attributes
curl -X PUT "$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/contacts/$CONTACT_ID" \
-H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
-H "Content-Type: application/json" \
-d "{
\"custom_attributes\": {
\"jwt_token\": \"$JWT_TOKEN\",
\"mall_token\": \"$MALL_TOKEN\"
}
}" | python3 -m json.tool
echo ""
echo "✅ Token 设置完成!"
echo ""
echo "验证:"
echo " curl -H \"Authorization: Bearer $CHATWOOT_API_TOKEN\" \\"
echo " $CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/contacts/$CONTACT_ID"

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@@ -0,0 +1,31 @@
#!/bin/bash
# 为远程 Chatwoot 的 Contact 设置 JWT Token
CHATWOOT_BASE_URL="http://192.168.15.28:3000"
ACCOUNT_ID="2"
CONTACT_ID=${1:-"4"} # Contact ID (从日志中看到是 4)
# 从参数或使用测试 token
JWT_TOKEN=${2:-"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIxMjM0NTY3ODkwIiwibmFtZSI6IkpvaG4gRG9lIiwiaWF0IjoxNTE2MjM5MDIyfQ.SflKxwRJSMeKKF2QT4fwpMeJf36POk6yJV_adQssw5c"}
echo "📝 为 Contact #$CONTACT_ID 设置 token..."
echo "JWT Token: ${JWT_TOKEN:0:30}..."
echo ""
# 更新 contact 的 custom_attributes
curl -X PUT "$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/contacts/$CONTACT_ID" \
-H "Authorization: Bearer wFc2Dpi3wcf9eT5Cibckd68z" \
-H "Content-Type: application/json" \
-d "{
\"custom_attributes\": {
\"jwt_token\": \"$JWT_TOKEN\",
\"mall_token\": \"$JWT_TOKEN\"
}
}" | python3 -m json.tool
echo ""
echo "✅ Token 设置完成!"
echo ""
echo "验证:"
echo " curl -H \"Authorization: Bearer wFc2Dpi3wcf9eT5Cibckd68z\" \\"
echo " $CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/contacts/$CONTACT_ID"

73
scripts/start.sh Executable file
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#!/bin/bash
# 启动脚本 - B2B AI Assistant
set -e
echo "========================================"
echo "🚀 启动 B2B AI Assistant 服务"
echo "========================================"
echo ""
# 检查 Docker 是否运行
if ! docker info > /dev/null 2>&1; then
echo "❌ Docker 未运行,请先启动 Docker"
exit 1
fi
echo "✅ Docker 运行正常"
echo ""
# 检查远程 Chatwoot 连接
echo "🔍 检查远程 Chatwoot 连接..."
CHATWOOT_URL="http://192.168.15.28:3000"
if curl -s --connect-timeout 5 "$CHATWOOT_URL" > /dev/null 2>&1; then
echo "✅ 远程 Chatwoot 连接正常 ($CHATWOOT_URL)"
else
echo "⚠️ 警告:无法连接到远程 Chatwoot ($CHATWOOT_URL)"
echo " 请确保 Chatwoot 正在运行"
read -p "是否继续启动?(y/n) " -n 1 -r
echo
if [[ ! $REPLY =~ ^[Yy]$ ]]; then
exit 1
fi
fi
echo ""
# 获取本机 IP
LOCAL_IP=$(hostname -I | awk '{print $1}')
echo "📡 本机 IP: $LOCAL_IP"
echo " Webhook URL: http://$LOCAL_IP:8000/webhooks/chatwoot"
echo ""
# 启动服务
echo "🐳 启动 Docker 服务..."
docker-compose up -d
echo ""
echo "⏳ 等待服务启动..."
sleep 5
# 检查服务状态
echo ""
echo "📊 服务状态:"
docker-compose ps
echo ""
echo "========================================"
echo "✅ 服务启动完成!"
echo "========================================"
echo ""
echo "📝 常用命令:"
echo " 查看日志: docker-compose logs -f agent"
echo " 查看状态: docker-compose ps"
echo " 停止服务: docker-compose down"
echo " 重启服务: docker-compose restart [service_name]"
echo ""
echo "📖 测试页面:"
echo " http://localhost:8080/docs/test-chat.html"
echo " http://localhost:8080/docs/test-conversation-id.html"
echo ""
echo "⚠️ 重要:"
echo " 请确保远程 Chatwoot (192.168.15.28:3000) 已配置 Webhook:"
echo " http://$LOCAL_IP:8000/webhooks/chatwoot"
echo ""

21
scripts/stop.sh Executable file
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#!/bin/bash
# 停止脚本 - B2B AI Assistant
set -e
echo "========================================"
echo "🛑 停止 B2B AI Assistant 服务"
echo "========================================"
echo ""
# 停止服务
echo "🐳 停止 Docker 服务..."
docker-compose down
echo ""
echo "✅ 所有服务已停止"
echo ""
echo "💡 提示:"
echo " 如需删除数据卷,运行: docker-compose down -v"
echo " 如需重新启动,运行: ./scripts/start.sh"
echo ""

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@@ -1,62 +0,0 @@
#!/bin/bash
# 更新 Chatwoot Webhook 配置脚本
# 配置
CHATWOOT_BASE_URL="http://localhost:3000"
ACCOUNT_ID="2" # 你的账户 ID
INBOX_ID="" # 需要填入你的收件箱 ID
API_TOKEN="" # 需要填入你的 Chatwoot API Token
NEW_WEBHOOK_URL="http://agent:8000/webhooks/chatwoot"
WEBHOOK_SECRET="b7a12b9c9173718596f02fd912fb59f97891a0e7abb1a5e457b4c8858b2d21b5"
# 使用说明
echo "======================================"
echo "Chatwoot Webhook 配置更新工具"
echo "======================================"
echo ""
echo "请先设置以下变量:"
echo "1. INBOX_ID - 你的收件箱 ID"
echo "2. API_TOKEN - Chatwoot API Token从 Settings → Profile → Access Tokens 获取)"
echo ""
echo "然后运行:"
echo " INBOX_ID=<收件箱ID> API_TOKEN=<API Token> $0"
echo ""
echo "或者直接编辑此脚本设置变量。"
echo ""
# 检查参数
if [ -z "$INBOX_ID" ] || [ -z "$API_TOKEN" ]; then
echo "❌ 缺少必要参数"
exit 1
fi
# 获取当前 webhook 配置
echo "📋 获取当前 webhook 配置..."
CURRENT_CONFIG=$(curl -s \
-H "Authorization: Bearer $API_TOKEN" \
"$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/inboxes/$INBOX_ID")
echo "当前配置:"
echo "$CURRENT_CONFIG" | grep -o '"webhook_url":"[^"]*"' || echo "未找到 webhook_url"
# 更新 webhook
echo ""
echo "🔄 更新 webhook URL 为: $NEW_WEBHOOK_URL"
UPDATE_RESPONSE=$(curl -s -X PUT \
-H "Authorization: Bearer $API_TOKEN" \
-H "Content-Type: application/json" \
-d "{
\"inbox\": {
\"webhook_url\": \"$NEW_WEBHOOK_URL\"
}
}" \
"$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/inboxes/$INBOX_ID")
echo "更新响应:"
echo "$UPDATE_RESPONSE"
echo ""
echo "✅ 配置更新完成!"
echo ""
echo "现在可以在 Chatwoot 中测试发送消息了。"

17
scripts/verify-contact-token.sh Executable file
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#!/bin/bash
# 验证 Contact 的 token 设置
CHATWOOT_BASE_URL="http://192.168.15.34:3000"
ACCOUNT_ID="2"
CONTACT_ID=${1:-"4"}
CHATWOOT_API_TOKEN="fnWaEeAyC1gw1FYQq6YJMWSj"
echo "🔍 查询 Contact #$CONTACT_ID 的信息..."
echo ""
curl -s "$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/contacts/$CONTACT_ID" \
-H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
-H "Content-Type: application/json" | python3 -m json.tool | grep -A 20 "custom_attributes"
echo ""
echo "✅ 查询完成!"

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@@ -1,81 +0,0 @@
#!/bin/bash
# 验证 Chatwoot Webhook 配置
echo "======================================"
echo "Chatwoot Webhook 配置验证工具"
echo "======================================"
echo ""
# 检查 Agent 服务
echo "1⃣ 检查 Agent 服务..."
if curl -s http://localhost:8000/health | grep -q "healthy"; then
echo " ✅ Agent 服务运行正常 (http://localhost:8000)"
else
echo " ❌ Agent 服务未运行"
exit 1
fi
echo ""
# 检查 Chatwoot 服务
echo "2⃣ 检查 Chatwoot 服务..."
if curl -s http://localhost:3000 > /dev/null; then
echo " ✅ Chatwoot 服务运行正常 (http://localhost:3000)"
else
echo " ❌ Chatwoot 服务未运行"
exit 1
fi
echo ""
# 检查网络连通性(从 Chatwoot 容器访问 Agent
echo "3⃣ 检查容器间网络连通性..."
if docker exec ai_chatwoot wget -q -O - http://agent:8000/health | grep -q "healthy"; then
echo " ✅ Chatwoot 可以访问 Agent (http://agent:8000)"
else
echo " ❌ Chatwoot 无法访问 Agent"
echo " 请检查两个容器是否在同一 Docker 网络中"
exit 1
fi
echo ""
# 检查环境变量配置
echo "4⃣ 检查环境变量配置..."
if [ -f .env ]; then
if grep -q "CHATWOOT_WEBHOOK_SECRET" .env; then
echo " ✅ CHATWOOT_WEBHOOK_SECRET 已配置"
else
echo " ⚠️ CHATWOOT_WEBHOOK_SECRET 未配置(可选)"
fi
else
echo " ⚠️ .env 文件不存在"
fi
echo ""
# 显示配置摘要
echo "======================================"
echo "📋 配置摘要"
echo "======================================"
echo ""
echo "Agent 服务:"
echo " • 容器名称: ai_agent"
echo " • 内部地址: http://agent:8000"
echo " • Webhook 端点: http://agent:8000/webhooks/chatwoot"
echo " • 外部访问: http://localhost:8000"
echo ""
echo "Chatwoot 服务:"
echo " • 容器名称: ai_chatwoot"
echo " • 内部地址: http://chatwoot:3000"
echo " • 外部访问: http://localhost:3000"
echo ""
echo "📝 在 Chatwoot 界面中配置:"
echo " 1. 访问: http://localhost:3000"
echo " 2. 进入: Settings → Inboxes → 选择 Website 收件箱"
echo " 3. 点击: Configuration 标签"
echo " 4. 设置 Webhook URL 为: http://agent:8000/webhooks/chatwoot"
echo " 5. 点击 Save 保存"
echo ""
echo "⚠️ 注意事项:"
echo " • 不要在 Chatwoot 中启用内置机器人Bot"
echo " • 只配置 Webhook 即可"
echo " • Webhook URL 使用 'agent' 而不是 'localhost'"
echo ""
echo "======================================"

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@@ -1,74 +0,0 @@
#!/bin/bash
# 测试所有 FAQ 分类
echo "=========================================="
echo "🧪 测试所有 FAQ 分类"
echo "=========================================="
echo ""
# 定义测试用例
declare -A TEST_CASES=(
["订单相关"]="How do I place an order?"
["支付相关"]="What payment methods do you accept?"
["运输相关"]="What are the shipping options?"
["退货相关"]="I received a defective item, what should I do?"
["账号相关"]="I forgot my password, now what?"
["营业时间"]="What are your opening hours?"
)
# 测试每个分类
for category in "${!TEST_CASES[@]}"; do
question="${TEST_CASES[$category]}"
conv_id="test_${category}___$(date +%s)"
echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
echo "📋 分类: $category"
echo "📝 问题: $question"
echo "⏳ 处理中..."
echo ""
# 调用 API
RESPONSE=$(docker exec ai_agent curl -s -X POST 'http://localhost:8000/api/agent/query' \
-H 'Content-Type: application/json' \
-d "{\"conversation_id\":\"$conv_id\",\"user_id\":\"test_user\",\"account_id\":\"2\",\"message\":\"$question\"}")
# 解析并显示结果
echo "$RESPONSE" | python3 << PYTHON
import json
import sys
try:
data = json.load(sys.stdin)
# 提取响应
response = data.get("response", "")
intent = data.get("intent", "")
if response:
# 清理 HTML 标签(如果有)
import re
clean_response = re.sub(r'<[^<]+?>', '', response)
clean_response = clean_response.strip()
# 截断过长响应
if len(clean_response) > 300:
clean_response = clean_response[:300] + "..."
print(f"🎯 意图: {intent}")
print(f"🤖 回答: {clean_response}")
else:
print("❌ 未获得回答")
print(f"调试信息: {json.dumps(data, indent=2, ensure_ascii=False)}")
except Exception as e:
print(f"❌ 解析错误: {e}")
print(f"原始响应: {sys.stdin.read()}")
PYTHON
echo ""
sleep 2 # 间隔 2 秒
done
echo "=========================================="
echo "✅ 所有测试完成"
echo "=========================================="

View File

@@ -1,103 +0,0 @@
"""
测试商城订单查询接口
Usage:
python test_mall_order_query.py <order_id>
Example:
python test_mall_order_query.py 202071324
"""
import asyncio
import sys
import os
# Add mcp_servers to path
sys.path.insert(0, os.path.join(os.path.dirname(__file__), "mcp_servers"))
from shared.mall_client import MallClient
async def test_order_query(order_id: str, token: str):
"""测试订单查询
Args:
order_id: 订单号
token: JWT Token
"""
print(f"\n{'='*60}")
print(f"测试商城订单查询接口")
print(f"{'='*60}")
print(f"订单号 (Order ID): {order_id}")
print(f"API URL: https://apicn.qa1.gaia888.com")
print(f"{'='*60}\n")
# 创建客户端
client = MallClient(
api_url="https://apicn.qa1.gaia888.com",
api_token=token,
tenant_id="2",
currency_code="EUR",
language_id="1",
source="us.qa1.gaia888.com"
)
try:
# 调用订单查询接口
result = await client.get_order_by_id(order_id)
# 打印结果
print("✅ 查询成功 (Query Success)!")
print(f"\n返回数据 (Response Data):")
print("-" * 60)
import json
print(json.dumps(result, ensure_ascii=False, indent=2))
print("-" * 60)
# 提取关键信息
if isinstance(result, dict):
print(f"\n关键信息 (Key Information):")
print(f" 订单号 (Order ID): {result.get('order_id') or result.get('orderId') or order_id}")
print(f" 订单状态 (Status): {result.get('status') or result.get('order_status') or 'N/A'}")
print(f" 订单金额 (Amount): {result.get('total_amount') or result.get('amount') or 'N/A'}")
# 商品信息
items = result.get('items') or result.get('order_items') or result.get('products')
if items:
print(f" 商品数量 (Items): {len(items)}")
except Exception as e:
print(f"❌ 查询失败 (Query Failed): {str(e)}")
import traceback
traceback.print_exc()
finally:
await client.close()
def main():
"""主函数"""
if len(sys.argv) < 2:
print("Usage: python test_mall_order_query.py <order_id> [token]")
print("\nExample:")
print(' python test_mall_order_query.py 202071324')
print(' python test_mall_order_query.py 202071324 "your_jwt_token_here"')
sys.exit(1)
order_id = sys.argv[1]
# 从命令行获取 token如果没有提供则使用默认的测试 token
if len(sys.argv) >= 3:
token = sys.argv[2]
else:
# 使用用户提供的示例 token
token = "eyJ0eXAiOiJqd3QifQ.eyJzdWIiOiIxIiwiaXNzIjoiaHR0cDpcL1wvOiIsImV4cCI6MTc3MDUyMDY2MSwiaWF0IjoxNzY3OTI4NjYxLCJuYmYiOjE3Njc5Mjg2NjEsInVzZXJJZCI6MTAxNDMyLCJ0eXBlIjoyLCJ0ZW5hbnRJZCI6MiwidWlkIjoxMDE0MzIsInMiOiJkM0tZMjMiLCJqdGkiOiI3YjcwYTI2MzYwYjJmMzA3YmQ4YTYzNDAxOGVlNjlmZSJ9.dwiqln19-yAQSJd1w5bxZFrRgyohdAkHa1zW3W7Ov2I"
print("⚠️ 使用默认的测试 token可能已过期")
print(" 如需测试,请提供有效的 token:")
print(f' python {sys.argv[0]} {order_id} "your_jwt_token_here"\n')
# 运行异步测试
asyncio.run(test_order_query(order_id, token))
if __name__ == "__main__":
main()

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@@ -1,63 +0,0 @@
"""
测试退货相关 FAQ 回答
"""
import asyncio
import sys
import os
# 添加 agent 目录到路径
sys.path.insert(0, '/app')
from agents.customer_service import customer_service_agent
from core.state import AgentState
async def test_return_faq():
"""测试退货相关 FAQ"""
# 测试问题列表
test_questions = [
"I received a defective item, what should I do?",
"How do I return a product?",
"What is your return policy?",
"I want to get a refund for my order",
]
for question in test_questions:
print(f"\n{'='*60}")
print(f"📝 问题: {question}")
print(f"{'='*60}")
# 初始化状态
state = AgentState(
conversation_id="test_return_001",
user_id="test_user",
account_id="2",
message=question,
history=[],
context={}
)
try:
# 调用客服 Agent
final_state = await customer_service_agent(state)
# 获取响应
response = final_state.get("response", "无响应")
tool_calls = final_state.get("tool_calls", [])
intent = final_state.get("intent")
print(f"\n🎯 意图识别: {intent}")
print(f"\n🤖 AI 回答:")
print(response)
print(f"\n📊 调用的工具: {tool_calls}")
except Exception as e:
print(f"\n❌ 错误: {e}")
import traceback
traceback.print_exc()
if __name__ == "__main__":
print("🧪 测试退货相关 FAQ 回答\n")
asyncio.run(test_return_faq())