feat: 增强 Agent 系统和完善项目结构

主要改进:
- Agent 增强: 订单查询、售后支持、客服路由等功能优化
- 新增语言检测和 Token 管理模块
- 改进 Chatwoot webhook 处理和用户标识
- MCP 服务器增强: 订单 MCP 和 Strapi MCP 功能扩展
- 新增商城客户端、知识库、缓存和同步模块
- 添加多语言提示词系统 (YAML)
- 完善项目结构: 整理文档、脚本和测试文件
- 新增调试和测试工具脚本

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>

scripts/check-conversations.sh

@@ -0,0 +1,102 @@
+#!/bin/bash
+# 检查 Chatwoot 会话和消息
+
+echo "======================================"
+echo "Chatwoot 会话检查工具"
+echo "======================================"
+echo ""
+
+# 需要设置环境变量
+if [ -z "$CHATWOOT_API_TOKEN" ]; then
+    echo "❌ 请先设置 CHATWOOT_API_TOKEN 环境变量"
+    echo ""
+    echo "获取方式："
+    echo "1. 访问 http://localhost:3000"
+    echo "2. 登录后进入 Settings → Profile → Access Tokens"
+    echo "3. 创建一个新的 Access Token"
+    echo ""
+    echo "然后运行："
+    echo "  CHATWOOT_API_TOKEN=your_token $0"
+    echo ""
+    exit 1
+fi
+
+CHATWOOT_BASE_URL="http://localhost:3000"
+ACCOUNT_ID="2"
+
+echo "🔍 正在检查 Chatwoot 会话..."
+echo ""
+
+# 1. 获取所有收件箱
+echo "1️⃣ 获取所有收件箱..."
+INBOXES=$(curl -s \
+  -H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
+  "$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/inboxes")
+
+INBOX_IDS=$(echo "$INBOXES" | grep -o '"id":[0-9]*' | grep -o '[0-9]*' | sort -u | head -5)
+
+echo "   找到收件箱: $(echo "$INBOX_IDS" | wc -l) 个"
+echo ""
+
+# 2. 检查每个收件箱的会话
+echo "2️⃣ 检查最近的会话..."
+echo "======================================"
+
+for INBOX_ID in $INBOX_IDS; do
+    echo ""
+    echo "📬 收件箱 ID: $INBOX_ID"
+    echo "--------------------------------------"
+
+    # 获取收件箱名称
+    INBOX_NAME=$(echo "$INBOXES" | grep -o "\"id\":$INBOX_ID" -A 20 | grep '"name":"' | head -1 | cut -d'"' -f4)
+    echo "   名称: $INBOX_NAME"
+
+    # 获取最近5个会话
+    CONVERSATIONS=$(curl -s \
+      -H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
+      "$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/conversations?inbox_id=$INBOX_ID&sort=-created_at" | head -100)
+
+    CONV_IDS=$(echo "$CONVERSATIONS" | grep -o '"id":[0-9]*' | grep -o '[0-9]*' | head -5)
+
+    if [ -z "$CONV_IDS" ]; then
+        echo "   没有会话"
+        continue
+    fi
+
+    echo "   最近的会话:"
+    echo "$CONV_IDS" | while read CONV_ID; do
+        # 获取会话详情
+        CONV_DETAIL=$(curl -s \
+          -H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
+          "$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/conversations/$CONV_ID")
+
+        # 提取会话信息
+        STATUS=$(echo "$CONV_DETAIL" | grep -o '"status":"[^"]*"' | head -1 | cut -d'"' -f4)
+        CREATED_AT=$(echo "$CONV_DETAIL" | grep -o '"created_at":[^,}]*' | head -1 | cut -d'"' -f2)
+
+        # 获取消息数量
+        MESSAGES=$(curl -s \
+          -H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
+          "$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/conversations/$CONV_ID/messages")
+
+        MSG_COUNT=$(echo "$MESSAGES" | grep -o '"content":' | wc -l)
+
+        echo "      • 会话 #$CONV_ID - 状态: $Status - 消息数: $MSG_COUNT"
+
+        # 获取最后几条消息
+        echo "$MESSAGES" | grep -o '"content":"[^"]*"' | tail -3 | while read MSG; do
+            CONTENT=$(echo "$MSG" | cut -d'"' -f4 | sed 's/"/"/g' | head -c 50)
+            echo "        - $CONTENT..."
+        done
+    done
+done
+
+echo ""
+echo "======================================"
+echo ""
+echo "💡 提示："
+echo "1. 查看上面的会话列表"
+echo "2. 记录你正在测试的会话 ID"
+echo "3. 在 Agent 日志中查找相同的 conversation_id"
+echo "4. 如果会话 ID 不匹配，说明 Widget 连接到了错误的会话"
+echo ""