103 lines
3.3 KiB
Bash
103 lines
3.3 KiB
Bash
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#!/bin/bash
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# 检查 Chatwoot 会话和消息
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echo "======================================"
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echo "Chatwoot 会话检查工具"
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echo "======================================"
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echo ""
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# 需要设置环境变量
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if [ -z "$CHATWOOT_API_TOKEN" ]; then
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echo "❌ 请先设置 CHATWOOT_API_TOKEN 环境变量"
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echo ""
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echo "获取方式："
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echo "1. 访问 http://localhost:3000"
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echo "2. 登录后进入 Settings → Profile → Access Tokens"
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echo "3. 创建一个新的 Access Token"
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echo ""
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echo "然后运行："
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echo " CHATWOOT_API_TOKEN=your_token $0"
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echo ""
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exit 1
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fi
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CHATWOOT_BASE_URL="http://localhost:3000"
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ACCOUNT_ID="2"
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echo "🔍 正在检查 Chatwoot 会话..."
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echo ""
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# 1. 获取所有收件箱
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echo "1️⃣ 获取所有收件箱..."
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INBOXES=$(curl -s \
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-H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
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"$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/inboxes")
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INBOX_IDS=$(echo "$INBOXES" | grep -o '"id":[0-9]*' | grep -o '[0-9]*' | sort -u | head -5)
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echo " 找到收件箱: $(echo "$INBOX_IDS" | wc -l) 个"
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echo ""
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# 2. 检查每个收件箱的会话
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echo "2️⃣ 检查最近的会话..."
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echo "======================================"
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for INBOX_ID in $INBOX_IDS; do
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echo ""
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echo "📬 收件箱 ID: $INBOX_ID"
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echo "--------------------------------------"
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# 获取收件箱名称
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INBOX_NAME=$(echo "$INBOXES" | grep -o "\"id\":$INBOX_ID" -A 20 | grep '"name":"' | head -1 | cut -d'"' -f4)
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echo " 名称: $INBOX_NAME"
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# 获取最近5个会话
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CONVERSATIONS=$(curl -s \
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-H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
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"$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/conversations?inbox_id=$INBOX_ID&sort=-created_at" | head -100)
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CONV_IDS=$(echo "$CONVERSATIONS" | grep -o '"id":[0-9]*' | grep -o '[0-9]*' | head -5)
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if [ -z "$CONV_IDS" ]; then
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echo " 没有会话"
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continue
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fi
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echo " 最近的会话:"
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echo "$CONV_IDS" | while read CONV_ID; do
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# 获取会话详情
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CONV_DETAIL=$(curl -s \
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-H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
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"$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/conversations/$CONV_ID")
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# 提取会话信息
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STATUS=$(echo "$CONV_DETAIL" | grep -o '"status":"[^"]*"' | head -1 | cut -d'"' -f4)
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CREATED_AT=$(echo "$CONV_DETAIL" | grep -o '"created_at":[^,}]*' | head -1 | cut -d'"' -f2)
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# 获取消息数量
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MESSAGES=$(curl -s \
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-H "Authorization: Bearer $CHATWOOT_API_TOKEN" \
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"$CHATWOOT_BASE_URL/api/v1/accounts/$ACCOUNT_ID/conversations/$CONV_ID/messages")
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MSG_COUNT=$(echo "$MESSAGES" | grep -o '"content":' | wc -l)
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echo " • 会话 #$CONV_ID - 状态: $Status - 消息数: $MSG_COUNT"
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# 获取最后几条消息
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echo "$MESSAGES" | grep -o '"content":"[^"]*"' | tail -3 | while read MSG; do
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CONTENT=$(echo "$MSG" | cut -d'"' -f4 | sed 's/"/"/g' | head -c 50)
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echo " - $CONTENT..."
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done
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done
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done
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echo ""
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echo "======================================"
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echo ""
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echo "💡 提示："
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echo "1. 查看上面的会话列表"
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echo "2. 记录你正在测试的会话 ID"
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echo "3. 在 Agent 日志中查找相同的 conversation_id"
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echo "4. 如果会话 ID 不匹配，说明 Widget 连接到了错误的会话"
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echo ""
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