092fb2e083
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- Add Logistics component with progress tracking - Add OrderDetail component for order information - Support data-driven steps and actions - Add blue color scale to widget SCSS - Fix node overflow and progress bar rendering issues - Add English translations for dashboard components Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
44 lines
958 B
Ruby
44 lines
958 B
Ruby
class Conversations::AssignmentService
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def initialize(conversation:, assignee_id:, assignee_type: nil)
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@conversation = conversation
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@assignee_id = assignee_id
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@assignee_type = assignee_type
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end
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def perform
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agent_bot_assignment? ? assign_agent_bot : assign_agent
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end
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private
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attr_reader :conversation, :assignee_id, :assignee_type
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def assign_agent
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conversation.assignee = assignee
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conversation.assignee_agent_bot = nil
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conversation.save!
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assignee
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end
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def assign_agent_bot
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return unless agent_bot
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conversation.assignee = nil
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conversation.assignee_agent_bot = agent_bot
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conversation.save!
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agent_bot
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end
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def assignee
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@assignee ||= conversation.account.users.find_by(id: assignee_id)
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end
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def agent_bot
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@agent_bot ||= AgentBot.accessible_to(conversation.account).find_by(id: assignee_id)
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end
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def agent_bot_assignment?
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assignee_type.to_s == 'AgentBot'
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end
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end
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