092fb2e083
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- Add Logistics component with progress tracking - Add OrderDetail component for order information - Support data-driven steps and actions - Add blue color scale to widget SCSS - Fix node overflow and progress bar rendering issues - Add English translations for dashboard components Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
68 lines
2.0 KiB
YAML
68 lines
2.0 KiB
YAML
tags:
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- Conversations
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operationId: toggle-status-of-a-conversation
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summary: Toggle Status
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description: |-
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Toggle the status of a conversation. Pass `status` to explicitly set the
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conversation state. Use `snoozed` along with `snoozed_until` to snooze a
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conversation until a specific time. If `snoozed_until` is omitted, the
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conversation is snoozed until the next reply from the contact. Regardless
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of the value provided, snoozed conversations always reopen on the next
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reply from the contact.
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security:
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- userApiKey: []
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- agentBotApiKey: []
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requestBody:
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required: true
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content:
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application/json:
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schema:
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type: object
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required:
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- status
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properties:
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status:
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type: string
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enum: ['open', 'resolved', 'pending', 'snoozed']
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description: The status of the conversation
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example: open
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snoozed_until:
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type: number
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description: When status is `snoozed`, schedule the reopen time as a Unix timestamp in seconds.
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If not provided, the conversation is snoozed until the next
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customer reply. The conversation always reopens when the
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customer replies.
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example: 1757506877
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responses:
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'200':
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description: Success
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content:
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application/json:
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schema:
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type: object
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properties:
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meta:
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type: object
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payload:
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type: object
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properties:
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success:
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type: boolean
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current_status:
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type: string
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enum: ['open', 'resolved', 'pending', 'snoozed']
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conversation_id:
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type: number
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'404':
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description: Conversation not found
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content:
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application/json:
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schema:
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$ref: '#/components/schemas/bad_request_error'
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'401':
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description: Unauthorized
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content:
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application/json:
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schema:
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$ref: '#/components/schemas/bad_request_error'
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