092fb2e083
Some checks failed
Lock Threads / action (push) Has been cancelled
Mark stale issues and pull requests / stale (push) Has been cancelled
Publish Chatwoot EE docker images / build (linux/amd64, ubuntu-latest) (push) Has been cancelled
Publish Chatwoot EE docker images / build (linux/arm64, ubuntu-22.04-arm) (push) Has been cancelled
Publish Chatwoot EE docker images / merge (push) Has been cancelled
Publish Chatwoot CE docker images / build (linux/amd64, ubuntu-latest) (push) Has been cancelled
Publish Chatwoot CE docker images / build (linux/arm64, ubuntu-22.04-arm) (push) Has been cancelled
Publish Chatwoot CE docker images / merge (push) Has been cancelled
Run Chatwoot CE spec / lint-backend (push) Has been cancelled
Run Chatwoot CE spec / lint-frontend (push) Has been cancelled
Run Chatwoot CE spec / frontend-tests (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (0, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (1, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (10, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (11, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (12, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (13, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (14, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (15, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (2, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (3, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (4, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (5, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (6, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (7, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (8, 16) (push) Has been cancelled
Run Chatwoot CE spec / backend-tests (9, 16) (push) Has been cancelled
Run Linux nightly installer / nightly (push) Has been cancelled
- Add Logistics component with progress tracking - Add OrderDetail component for order information - Support data-driven steps and actions - Add blue color scale to widget SCSS - Fix node overflow and progress bar rendering issues - Add English translations for dashboard components Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
29 lines
1016 B
Ruby
29 lines
1016 B
Ruby
class CsatSurveys::ResponseBuilder
|
|
pattr_initialize [:message]
|
|
|
|
def perform
|
|
raise 'Invalid Message' unless message.input_csat?
|
|
|
|
conversation = message.conversation
|
|
rating = message.content_attributes.dig('submitted_values', 'csat_survey_response', 'rating')
|
|
feedback_message = message.content_attributes.dig('submitted_values', 'csat_survey_response', 'feedback_message')
|
|
|
|
return if rating.blank?
|
|
|
|
process_csat_response(conversation, rating, feedback_message)
|
|
end
|
|
|
|
private
|
|
|
|
def process_csat_response(conversation, rating, feedback_message)
|
|
csat_survey_response = message.csat_survey_response || CsatSurveyResponse.new(
|
|
message_id: message.id, account_id: message.account_id, conversation_id: message.conversation_id,
|
|
contact_id: conversation.contact_id, assigned_agent: conversation.assignee
|
|
)
|
|
csat_survey_response.rating = rating
|
|
csat_survey_response.feedback_message = feedback_message
|
|
csat_survey_response.save!
|
|
csat_survey_response
|
|
end
|
|
end
|