require 'rails_helper' describe Twilio::SendOnTwilioService do subject(:outgoing_message_service) { described_class.new(message: message) } let(:twilio_client) { instance_double(Twilio::REST::Client) } let(:messages_double) { double } let(:message_record_double) { double } let!(:account) { create(:account) } let!(:twilio_sms) { create(:channel_twilio_sms, account: account) } let!(:twilio_inbox) { create(:inbox, channel: twilio_sms, account: account) } let!(:contact) { create(:contact, account: account) } let(:contact_inbox) { create(:contact_inbox, contact: contact, inbox: twilio_inbox) } let(:conversation) { create(:conversation, contact: contact, inbox: twilio_inbox, contact_inbox: contact_inbox) } before do allow(Twilio::REST::Client).to receive(:new).and_return(twilio_client) allow(twilio_client).to receive(:messages).and_return(messages_double) end describe '#perform' do let!(:widget_inbox) { create(:inbox, account: account) } let!(:twilio_whatsapp) { create(:channel_twilio_sms, medium: :whatsapp, account: account) } let!(:twilio_whatsapp_inbox) { create(:inbox, channel: twilio_whatsapp, account: account) } context 'without reply' do it 'if message is private' do message = create(:message, message_type: 'outgoing', private: true, inbox: twilio_inbox, account: account) described_class.new(message: message).perform expect(twilio_client).not_to have_received(:messages) expect(message.reload.source_id).to be_nil end it 'if inbox channel is not twilio' do message = create(:message, message_type: 'outgoing', inbox: widget_inbox, account: account) expect { described_class.new(message: message).perform }.to raise_error 'Invalid channel service was called' expect(twilio_client).not_to have_received(:messages) end it 'if message is not outgoing' do message = create(:message, message_type: 'incoming', inbox: twilio_inbox, account: account) described_class.new(message: message).perform expect(twilio_client).not_to have_received(:messages) expect(message.reload.source_id).to be_nil end it 'if message has an source id' do message = create(:message, message_type: 'outgoing', inbox: twilio_inbox, account: account, source_id: SecureRandom.uuid) described_class.new(message: message).perform expect(twilio_client).not_to have_received(:messages) end end context 'with reply' do it 'if message is sent from chatwoot and is outgoing' do allow(messages_double).to receive(:create).and_return(message_record_double) allow(message_record_double).to receive(:sid).and_return('1234') outgoing_message = create( :message, message_type: 'outgoing', inbox: twilio_inbox, account: account, conversation: conversation ) described_class.new(message: outgoing_message).perform expect(outgoing_message.reload.source_id).to eq('1234') end end it 'if outgoing message has attachment and is for whatsapp' do # check for message attachment url allow(messages_double).to receive(:create).with(hash_including(media_url: [anything])).and_return(message_record_double) allow(message_record_double).to receive(:sid).and_return('1234') message = build( :message, message_type: 'outgoing', inbox: twilio_whatsapp_inbox, account: account, conversation: conversation ) attachment = message.attachments.new(account_id: message.account_id, file_type: :image) attachment.file.attach(io: Rails.root.join('spec/assets/avatar.png').open, filename: 'avatar.png', content_type: 'image/png') message.save! described_class.new(message: message).perform expect(messages_double).to have_received(:create).with(hash_including(media_url: [anything])) end it 'if outgoing message has attachment and is for sms' do # check for message attachment url allow(messages_double).to receive(:create).with(hash_including(media_url: [anything])).and_return(message_record_double) allow(message_record_double).to receive(:sid).and_return('1234') message = build( :message, message_type: 'outgoing', inbox: twilio_inbox, account: account, conversation: conversation ) attachment = message.attachments.new(account_id: message.account_id, file_type: :image) attachment.file.attach(io: Rails.root.join('spec/assets/avatar.png').open, filename: 'avatar.png', content_type: 'image/png') message.save! described_class.new(message: message).perform expect(messages_double).to have_received(:create).with(hash_including(media_url: [anything])) end it 'if message is sent from chatwoot fails' do allow(messages_double).to receive(:create).and_raise(Twilio::REST::TwilioError) outgoing_message = create( :message, message_type: 'outgoing', inbox: twilio_inbox, account: account, conversation: conversation ) described_class.new(message: outgoing_message).perform expect(outgoing_message.reload.status).to eq('failed') end end describe '#send_csat_template_message' do let(:test_message) { create(:message, message_type: 'outgoing', inbox: twilio_inbox, account: account, conversation: conversation) } let(:service) { described_class.new(message: test_message) } let(:mock_twilio_message) { instance_double(Twilio::REST::Api::V2010::AccountContext::MessageInstance, sid: 'SM123456789') } # Test parameters defined using let statements let(:test_params) do { phone_number: '+1234567890', content_sid: 'HX123456789', content_variables: { '1' => 'conversation-uuid-123' } } end before do allow(twilio_sms).to receive(:send_message_from).and_return({ from: '+0987654321' }) allow(twilio_sms).to receive(:respond_to?).and_return(true) allow(twilio_sms).to receive(:twilio_delivery_status_index_url).and_return('http://localhost:3000/twilio/delivery_status') end context 'when template message is sent successfully' do before do allow(messages_double).to receive(:create).and_return(mock_twilio_message) end it 'sends template message with correct parameters' do expected_params = { to: test_params[:phone_number], content_sid: test_params[:content_sid], content_variables: test_params[:content_variables].to_json, status_callback: 'http://localhost:3000/twilio/delivery_status', from: '+0987654321' } result = service.send_csat_template_message(**test_params) expect(messages_double).to have_received(:create).with(expected_params) expect(result).to eq({ success: true, message_id: 'SM123456789' }) end it 'sends template message without content variables when empty' do expected_params = { to: test_params[:phone_number], content_sid: test_params[:content_sid], status_callback: 'http://localhost:3000/twilio/delivery_status', from: '+0987654321' } result = service.send_csat_template_message( phone_number: test_params[:phone_number], content_sid: test_params[:content_sid] ) expect(messages_double).to have_received(:create).with(expected_params) expect(result).to eq({ success: true, message_id: 'SM123456789' }) end it 'includes custom status callback when channel supports it' do allow(twilio_sms).to receive(:respond_to?).and_return(true) allow(twilio_sms).to receive(:twilio_delivery_status_index_url).and_return('https://example.com/webhook') expected_params = { to: test_params[:phone_number], content_sid: test_params[:content_sid], content_variables: test_params[:content_variables].to_json, status_callback: 'https://example.com/webhook', from: '+0987654321' } service.send_csat_template_message(**test_params) expect(messages_double).to have_received(:create).with(expected_params) end end context 'when Twilio API returns an error' do before do allow(Rails.logger).to receive(:error) end it 'handles Twilio::REST::TwilioError' do allow(messages_double).to receive(:create).and_raise(Twilio::REST::TwilioError, 'Invalid phone number') result = service.send_csat_template_message(**test_params) expect(result).to eq({ success: false, error: 'Invalid phone number' }) expect(Rails.logger).to have_received(:error).with('Failed to send Twilio template message: Invalid phone number') end it 'handles Twilio API errors' do allow(messages_double).to receive(:create).and_raise(Twilio::REST::TwilioError, 'Content template not found') result = service.send_csat_template_message(**test_params) expect(result).to eq({ success: false, error: 'Content template not found' }) expect(Rails.logger).to have_received(:error).with('Failed to send Twilio template message: Content template not found') end end context 'with parameter handling' do before do allow(messages_double).to receive(:create).and_return(mock_twilio_message) end it 'handles empty content_variables hash' do expected_params = { to: test_params[:phone_number], content_sid: test_params[:content_sid], status_callback: 'http://localhost:3000/twilio/delivery_status', from: '+0987654321' } service.send_csat_template_message( phone_number: test_params[:phone_number], content_sid: test_params[:content_sid], content_variables: {} ) expect(messages_double).to have_received(:create).with(expected_params) end it 'converts content_variables to JSON when present' do variables = { '1' => 'test-uuid', '2' => 'another-value' } expected_params = { to: test_params[:phone_number], content_sid: test_params[:content_sid], content_variables: variables.to_json, status_callback: 'http://localhost:3000/twilio/delivery_status', from: '+0987654321' } service.send_csat_template_message( phone_number: test_params[:phone_number], content_sid: test_params[:content_sid], content_variables: variables ) expect(messages_double).to have_received(:create).with(expected_params) end end end end