Initial commit: Add logistics and order_detail message types

- Add Logistics component with progress tracking
- Add OrderDetail component for order information
- Support data-driven steps and actions
- Add blue color scale to widget SCSS
- Fix node overflow and progress bar rendering issues
- Add English translations for dashboard components

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>

enterprise/app/views/api/v1/accounts/agent_capacity_policies/create.json.jbuilder

@@ -0,0 +1,2 @@
+json.partial! 'api/v1/models/agent_capacity_policy', formats: [:json],
+                                                     agent_capacity_policy: @agent_capacity_policy

enterprise/app/views/api/v1/accounts/agent_capacity_policies/inbox_limits/create.json.jbuilder

@@ -0,0 +1,6 @@
+json.id @inbox_limit.id
+json.inbox_id @inbox_limit.inbox_id
+json.agent_capacity_policy_id @inbox_limit.agent_capacity_policy_id
+json.conversation_limit @inbox_limit.conversation_limit
+json.created_at @inbox_limit.created_at.to_i
+json.updated_at @inbox_limit.updated_at.to_i

enterprise/app/views/api/v1/accounts/agent_capacity_policies/inbox_limits/update.json.jbuilder

@@ -0,0 +1,7 @@
+json.id @inbox_limit.id
+json.inbox_id @inbox_limit.inbox_id
+json.inbox_name @inbox_limit.inbox.name
+json.agent_capacity_policy_id @agent_capacity_policy.id
+json.conversation_limit @inbox_limit.conversation_limit
+json.created_at @inbox_limit.created_at.to_i
+json.updated_at @inbox_limit.updated_at.to_i

enterprise/app/views/api/v1/accounts/agent_capacity_policies/index.json.jbuilder

@@ -0,0 +1,4 @@
+json.array! @agent_capacity_policies do |policy|
+  json.partial! 'api/v1/models/agent_capacity_policy', formats: [:json],
+                                                       agent_capacity_policy: policy
+end

enterprise/app/views/api/v1/accounts/agent_capacity_policies/show.json.jbuilder

@@ -0,0 +1,2 @@
+json.partial! 'api/v1/models/agent_capacity_policy', formats: [:json],
+                                                     agent_capacity_policy: @agent_capacity_policy

enterprise/app/views/api/v1/accounts/agent_capacity_policies/update.json.jbuilder

@@ -0,0 +1,2 @@
+json.partial! 'api/v1/models/agent_capacity_policy', formats: [:json],
+                                                     agent_capacity_policy: @agent_capacity_policy

enterprise/app/views/api/v1/accounts/agent_capacity_policies/users/create.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/user', resource: @user

enterprise/app/views/api/v1/accounts/agent_capacity_policies/users/index.json.jbuilder

@@ -0,0 +1,3 @@
+json.array! @users do |user|
+  json.partial! 'api/v1/models/user', resource: user
+end

enterprise/app/views/api/v1/accounts/applied_slas/download.csv.erb

@@ -0,0 +1,26 @@
+<% headers = [
+  I18n.t('reports.sla_csv.conversation_id'),
+  I18n.t('reports.sla_csv.sla_policy_breached'),
+  I18n.t('reports.sla_csv.assignee'),
+  I18n.t('reports.sla_csv.team'),
+  I18n.t('reports.sla_csv.inbox'),
+  I18n.t('reports.sla_csv.labels'),
+  I18n.t('reports.sla_csv.conversation_link'),
+  I18n.t('reports.sla_csv.breached_events')
+] %>
+<%= CSV.generate_line headers %>
+
+<% @missed_applied_slas.each do |sla| %>
+  <% missed_events = sla.sla_events.map(&:event_type).join(', ') %>
+  <% conversation = sla.conversation %>
+  <%= CSV.generate_line([
+    conversation.display_id,
+    sla.sla_policy.name,
+    conversation.assignee&.name,
+    conversation.team&.name,
+    conversation.inbox&.name,
+    conversation.cached_label_list,
+    app_account_conversation_url(account_id: conversation.account_id, id: conversation.display_id),
+    missed_events
+  ]) %>
+<% end %>

enterprise/app/views/api/v1/accounts/applied_slas/index.json.jbuilder

@@ -0,0 +1,22 @@
+json.payload do
+  json.array! @applied_slas do |applied_sla|
+    json.applied_sla applied_sla.push_event_data
+    json.conversation do
+      conversation = applied_sla.conversation
+      json.id conversation.display_id
+      json.contact do
+        json.name conversation.contact.name if conversation.contact
+      end
+      json.labels conversation.cached_label_list
+      json.assignee conversation.assignee.push_event_data if conversation.assignee
+    end
+    json.sla_events applied_sla.sla_events do |sla_event|
+      json.partial! 'api/v1/models/sla_event', formats: [:json], sla_event: sla_event
+    end
+  end
+end
+
+json.meta do
+  json.count @count
+  json.current_page @current_page
+end

enterprise/app/views/api/v1/accounts/applied_slas/metrics.json.jbuilder

@@ -0,0 +1,3 @@
+json.total_applied_slas @total_applied_slas
+json.number_of_sla_misses @number_of_sla_misses
+json.hit_rate @hit_rate

enterprise/app/views/api/v1/accounts/audit_logs/show.json.jbuilder

@@ -0,0 +1,24 @@
+json.per_page @per_page
+json.total_entries @total_entries
+json.current_page @current_page
+
+json.audit_logs do
+  json.array! @audit_logs do |audit_log|
+    json.id audit_log.id
+    json.auditable_id audit_log.auditable_id
+    json.auditable_type audit_log.auditable_type
+    json.auditable audit_log.auditable.try(:push_event_data)
+    json.associated_id audit_log.associated_id
+    json.associated_type audit_log.associated_type
+    json.user_id   audit_log.user_id
+    json.user_type audit_log.user_type
+    json.username audit_log.username
+    json.action audit_log.action
+    json.audited_changes audit_log.audited_changes
+    json.version audit_log.version
+    json.comment audit_log.comment
+    json.request_uuid audit_log.request_uuid
+    json.created_at audit_log.created_at.to_i
+    json.remote_address audit_log.remote_address
+  end
+end

enterprise/app/views/api/v1/accounts/captain/assistant_responses/create.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/assistant_response', formats: [:json], resource: @response

enterprise/app/views/api/v1/accounts/captain/assistant_responses/index.json.jbuilder

@@ -0,0 +1,10 @@
+json.payload do
+  json.array! @responses do |response|
+    json.partial! 'api/v1/models/captain/assistant_response', formats: [:json], resource: response
+  end
+end
+
+json.meta do
+  json.total_count @responses_count
+  json.page @current_page
+end

enterprise/app/views/api/v1/accounts/captain/assistant_responses/show.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/assistant_response', formats: [:json], resource: @response

enterprise/app/views/api/v1/accounts/captain/assistant_responses/update.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/assistant_response', formats: [:json], resource: @response

enterprise/app/views/api/v1/accounts/captain/assistants/create.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/assistant', formats: [:json], resource: @assistant

enterprise/app/views/api/v1/accounts/captain/assistants/index.json.jbuilder

@@ -0,0 +1,10 @@
+json.payload do
+  json.array! @assistants do |assistant|
+    json.partial! 'api/v1/models/captain/assistant', formats: [:json], resource: assistant
+  end
+end
+
+json.meta do
+  json.total_count @assistants.count
+  json.page 1 # Pagination not yet support at the moment, structure is reserved for future use
+end

enterprise/app/views/api/v1/accounts/captain/assistants/show.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/assistant', formats: [:json], resource: @assistant

enterprise/app/views/api/v1/accounts/captain/assistants/tools.json.jbuilder

@@ -0,0 +1,6 @@
+json.array! @tools do |tool|
+  json.id tool[:id]
+  json.title tool[:title]
+  json.description tool[:description]
+  json.icon tool[:icon]
+end

enterprise/app/views/api/v1/accounts/captain/assistants/update.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/assistant', formats: [:json], resource: @assistant

enterprise/app/views/api/v1/accounts/captain/bulk_actions/create.json.jbuilder

@@ -0,0 +1,3 @@
+json.array! @responses do |response|
+  json.partial! 'api/v1/models/captain/assistant_response', formats: [:json], resource: response
+end

enterprise/app/views/api/v1/accounts/captain/copilot_messages/create.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/copilot_message', formats: [:json], resource: @copilot_message

enterprise/app/views/api/v1/accounts/captain/copilot_messages/index.json.jbuilder

@@ -0,0 +1,5 @@
+json.payload do
+  json.array! @copilot_messages do |message|
+    json.partial! 'api/v1/models/captain/copilot_message', formats: [:json], resource: message
+  end
+end

enterprise/app/views/api/v1/accounts/captain/copilot_threads/create.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/copilot_thread', formats: [:json], resource: @copilot_thread

enterprise/app/views/api/v1/accounts/captain/copilot_threads/index.json.jbuilder

@@ -0,0 +1,5 @@
+json.payload do
+  json.array! @copilot_threads do |thread|
+    json.partial! 'api/v1/models/captain/copilot_thread', resource: thread
+  end
+end

enterprise/app/views/api/v1/accounts/captain/custom_tools/create.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/custom_tool', custom_tool: @custom_tool

enterprise/app/views/api/v1/accounts/captain/custom_tools/index.json.jbuilder

@@ -0,0 +1,10 @@
+json.payload do
+  json.array! @custom_tools do |custom_tool|
+    json.partial! 'api/v1/models/captain/custom_tool', custom_tool: custom_tool
+  end
+end
+
+json.meta do
+  json.total_count @custom_tools.count
+  json.page 1
+end

enterprise/app/views/api/v1/accounts/captain/custom_tools/show.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/custom_tool', custom_tool: @custom_tool

enterprise/app/views/api/v1/accounts/captain/custom_tools/update.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/custom_tool', custom_tool: @custom_tool

enterprise/app/views/api/v1/accounts/captain/documents/create.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/document', formats: [:json], resource: @document

enterprise/app/views/api/v1/accounts/captain/documents/index.json.jbuilder

@@ -0,0 +1,10 @@
+json.payload do
+  json.array! @documents do |document|
+    json.partial! 'api/v1/models/captain/document', formats: [:json], resource: document
+  end
+end
+
+json.meta do
+  json.total_count @documents_count
+  json.page @current_page
+end

enterprise/app/views/api/v1/accounts/captain/documents/show.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/document', formats: [:json], resource: @document

enterprise/app/views/api/v1/accounts/captain/inboxes/create.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/inbox', formats: [:json], resource: @captain_inbox.inbox

enterprise/app/views/api/v1/accounts/captain/inboxes/index.json.jbuilder

@@ -0,0 +1,10 @@
+json.payload do
+  json.array! @inboxes do |inbox|
+    json.partial! 'api/v1/models/inbox', formats: [:json], resource: inbox
+  end
+end
+
+json.meta do
+  json.total_count @inboxes.count
+  json.page 1
+end

enterprise/app/views/api/v1/accounts/captain/scenarios/create.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/scenario', scenario: @scenario

enterprise/app/views/api/v1/accounts/captain/scenarios/index.json.jbuilder

@@ -0,0 +1,10 @@
+json.payload do
+  json.array! @scenarios do |scenario|
+    json.partial! 'api/v1/models/captain/scenario', scenario: scenario
+  end
+end
+
+json.meta do
+  json.total_count @scenarios.count
+  json.page 1
+end

enterprise/app/views/api/v1/accounts/captain/scenarios/show.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/scenario', scenario: @scenario

enterprise/app/views/api/v1/accounts/captain/scenarios/update.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/captain/scenario', scenario: @scenario

enterprise/app/views/api/v1/accounts/companies/_company.json.jbuilder

@@ -0,0 +1,8 @@
+json.id company.id
+json.name company.name
+json.contacts_count company.contacts_count
+json.domain company.domain
+json.description company.description
+json.avatar_url company.avatar_url
+json.created_at company.created_at
+json.updated_at company.updated_at

enterprise/app/views/api/v1/accounts/companies/create.json.jbuilder

@@ -0,0 +1,3 @@
+json.payload do
+  json.partial! 'company', company: @company
+end

enterprise/app/views/api/v1/accounts/companies/index.json.jbuilder

@@ -0,0 +1,10 @@
+json.meta do
+  json.total_count @companies_count
+  json.page @current_page
+end
+
+json.payload do
+  json.array! @companies do |company|
+    json.partial! 'company', company: company
+  end
+end

enterprise/app/views/api/v1/accounts/companies/search.json.jbuilder

@@ -0,0 +1,10 @@
+json.meta do
+  json.total_count @companies_count
+  json.page @current_page
+end
+
+json.payload do
+  json.array! @companies do |company|
+    json.partial! 'company', company: company
+  end
+end

enterprise/app/views/api/v1/accounts/companies/show.json.jbuilder

@@ -0,0 +1,3 @@
+json.payload do
+  json.partial! 'company', company: @company
+end

enterprise/app/views/api/v1/accounts/companies/update.json.jbuilder

@@ -0,0 +1,3 @@
+json.payload do
+  json.partial! 'company', company: @company
+end

enterprise/app/views/api/v1/accounts/conversations/reporting_events.json.jbuilder

@@ -0,0 +1,3 @@
+json.array! @reporting_events do |reporting_event|
+  json.partial! 'api/v1/models/reporting_event', formats: [:json], reporting_event: reporting_event
+end

enterprise/app/views/api/v1/accounts/custom_roles/create.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/custom_role', formats: [:json], custom_role: @custom_role

enterprise/app/views/api/v1/accounts/custom_roles/index.json.jbuilder

@@ -0,0 +1,3 @@
+json.array! @custom_roles do |custom_role|
+  json.partial! 'api/v1/models/custom_role', formats: [:json], custom_role: custom_role
+end

enterprise/app/views/api/v1/accounts/custom_roles/show.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/custom_role', formats: [:json], custom_role: @custom_role

enterprise/app/views/api/v1/accounts/custom_roles/update.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/custom_role', formats: [:json], custom_role: @custom_role

enterprise/app/views/api/v1/accounts/reporting_events/index.json.jbuilder

@@ -0,0 +1,11 @@
+json.payload do
+  json.array! @reporting_events do |reporting_event|
+    json.partial! 'api/v1/models/reporting_event', formats: [:json], reporting_event: reporting_event
+  end
+end
+
+json.meta do
+  json.count @total_count
+  json.current_page @current_page
+  json.total_pages @reporting_events.total_pages
+end

enterprise/app/views/api/v1/accounts/saml_settings/create.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/account_saml_settings', account_saml_settings: @saml_settings

enterprise/app/views/api/v1/accounts/saml_settings/show.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/account_saml_settings', account_saml_settings: @saml_settings

enterprise/app/views/api/v1/accounts/saml_settings/update.json.jbuilder

@@ -0,0 +1 @@
+json.partial! 'api/v1/models/account_saml_settings', account_saml_settings: @saml_settings

enterprise/app/views/api/v1/accounts/sla_policies/create.json.jbuilder

@@ -0,0 +1,3 @@
+json.payload do
+  json.partial! 'api/v1/models/sla_policy', formats: [:json], sla_policy: @sla_policy
+end

enterprise/app/views/api/v1/accounts/sla_policies/index.json.jbuilder

@@ -0,0 +1,5 @@
+json.payload do
+  json.array! @sla_policies do |sla_policy|
+    json.partial! 'api/v1/models/sla_policy', formats: [:json], sla_policy: sla_policy
+  end
+end

enterprise/app/views/api/v1/accounts/sla_policies/show.json.jbuilder

@@ -0,0 +1,3 @@
+json.payload do
+  json.partial! 'api/v1/models/sla_policy', formats: [:json], sla_policy: @sla_policy
+end

enterprise/app/views/api/v1/accounts/sla_policies/update.json.jbuilder

@@ -0,0 +1,3 @@
+json.payload do
+  json.partial! 'api/v1/models/sla_policy', formats: [:json], sla_policy: @sla_policy
+end

enterprise/app/views/api/v1/models/_account_saml_settings.json.jbuilder

@@ -0,0 +1,10 @@
+json.id account_saml_settings.id
+json.account_id account_saml_settings.account_id
+json.sso_url account_saml_settings.sso_url
+json.certificate account_saml_settings.certificate
+json.fingerprint account_saml_settings.certificate_fingerprint
+json.idp_entity_id account_saml_settings.idp_entity_id
+json.sp_entity_id account_saml_settings.sp_entity_id
+json.role_mappings account_saml_settings.role_mappings || {}
+json.created_at account_saml_settings.created_at
+json.updated_at account_saml_settings.updated_at

enterprise/app/views/api/v1/models/_account_user.json.jbuilder

@@ -0,0 +1,2 @@
+json.custom_role_id account_user&.custom_role_id
+json.custom_role account_user&.custom_role&.as_json(only: [:id, :name, :description, :permissions])

enterprise/app/views/api/v1/models/_agent_capacity_policy.json.jbuilder

@@ -0,0 +1,14 @@
+json.id agent_capacity_policy.id
+json.name agent_capacity_policy.name
+json.description agent_capacity_policy.description
+json.exclusion_rules agent_capacity_policy.exclusion_rules
+json.created_at agent_capacity_policy.created_at.to_i
+json.updated_at agent_capacity_policy.updated_at.to_i
+json.account_id agent_capacity_policy.account_id
+json.assigned_agent_count agent_capacity_policy.account_users.count
+
+json.inbox_capacity_limits agent_capacity_policy.inbox_capacity_limits do |limit|
+  json.id limit.id
+  json.inbox_id limit.inbox_id
+  json.conversation_limit limit.conversation_limit
+end

enterprise/app/views/api/v1/models/_applied_sla.json.jbuilder

@@ -0,0 +1,11 @@
+json.id resource.id
+json.sla_id resource.sla_policy_id
+json.sla_status resource.sla_status
+json.created_at resource.created_at.to_i
+json.updated_at resource.updated_at.to_i
+json.sla_description resource.sla_policy.description
+json.sla_name resource.sla_policy.name
+json.sla_first_response_time_threshold resource.sla_policy.first_response_time_threshold
+json.sla_next_response_time_threshold resource.sla_policy.next_response_time_threshold
+json.sla_only_during_business_hours resource.sla_policy.only_during_business_hours
+json.sla_resolution_time_threshold resource.sla_policy.resolution_time_threshold

enterprise/app/views/api/v1/models/_custom_role.json.jbuilder

@@ -0,0 +1,6 @@
+json.id custom_role.id
+json.name custom_role.name
+json.description custom_role.description
+json.permissions custom_role.permissions
+json.created_at custom_role.created_at
+json.updated_at custom_role.updated_at

enterprise/app/views/api/v1/models/_reporting_event.json.jbuilder

@@ -0,0 +1,12 @@
+json.id reporting_event.id
+json.name reporting_event.name
+json.value reporting_event.value
+json.value_in_business_hours reporting_event.value_in_business_hours
+json.event_start_time reporting_event.event_start_time
+json.event_end_time reporting_event.event_end_time
+json.account_id reporting_event.account_id
+json.inbox_id reporting_event.inbox_id
+json.user_id reporting_event.user_id
+json.conversation_id reporting_event.conversation_id
+json.created_at reporting_event.created_at
+json.updated_at reporting_event.updated_at

enterprise/app/views/api/v1/models/_sla_event.json.jbuilder

@@ -0,0 +1,5 @@
+json.id sla_event.id
+json.event_type sla_event.event_type
+json.meta sla_event.meta
+json.updated_at sla_event.updated_at.to_i
+json.created_at sla_event.created_at.to_i

enterprise/app/views/api/v1/models/_sla_policy.json.jbuilder

@@ -0,0 +1,7 @@
+json.id sla_policy.id
+json.name sla_policy.name
+json.description sla_policy.description
+json.first_response_time_threshold sla_policy.first_response_time_threshold
+json.next_response_time_threshold sla_policy.next_response_time_threshold
+json.resolution_time_threshold sla_policy.resolution_time_threshold
+json.only_during_business_hours sla_policy.only_during_business_hours

enterprise/app/views/api/v1/models/captain/_assistant.json.jbuilder

@@ -0,0 +1,9 @@
+json.account_id resource.account_id
+json.config resource.config
+json.created_at resource.created_at.to_i
+json.description resource.description
+json.guardrails resource.guardrails
+json.id resource.id
+json.name resource.name
+json.response_guidelines resource.response_guidelines
+json.updated_at resource.updated_at.to_i

enterprise/app/views/api/v1/models/captain/_assistant_response.json.jbuilder

@@ -0,0 +1,31 @@
+json.account_id resource.account_id
+json.answer resource.answer
+json.assistant do
+  json.partial! 'api/v1/models/captain/assistant', formats: [:json], resource: resource.assistant
+end
+json.created_at resource.created_at.to_i
+
+if resource.documentable
+  json.documentable do
+    json.type resource.documentable_type
+
+    case resource.documentable_type
+    when 'Captain::Document'
+      json.id resource.documentable.id
+      json.external_link resource.documentable.external_link
+      json.name resource.documentable.name
+    when 'Conversation'
+      json.id resource.documentable.display_id
+      json.display_id resource.documentable.display_id
+    when 'User'
+      json.id resource.documentable.id
+      json.email resource.documentable.email
+      json.available_name resource.documentable.available_name
+    end
+  end
+end
+
+json.id resource.id
+json.question resource.question
+json.updated_at resource.updated_at.to_i
+json.status resource.status

enterprise/app/views/api/v1/models/captain/_copilot_message.json.jbuilder

@@ -0,0 +1,6 @@
+json.id resource.id
+json.message resource.message
+json.message_type resource.message_type
+json.created_at resource.created_at.to_i
+json.copilot_thread resource.copilot_thread.push_event_data
+json.account_id resource.account_id

enterprise/app/views/api/v1/models/captain/_copilot_thread.json.jbuilder

@@ -0,0 +1,6 @@
+json.id resource.id
+json.title resource.title
+json.created_at resource.created_at.to_i
+json.user resource.user.push_event_data
+json.assistant resource.assistant.push_event_data
+json.account_id resource.account_id

enterprise/app/views/api/v1/models/captain/_custom_tool.json.jbuilder

@@ -0,0 +1,15 @@
+json.id custom_tool.id
+json.slug custom_tool.slug
+json.title custom_tool.title
+json.description custom_tool.description
+json.endpoint_url custom_tool.endpoint_url
+json.http_method custom_tool.http_method
+json.request_template custom_tool.request_template
+json.response_template custom_tool.response_template
+json.auth_type custom_tool.auth_type
+json.auth_config custom_tool.auth_config
+json.param_schema custom_tool.param_schema
+json.enabled custom_tool.enabled
+json.account_id custom_tool.account_id
+json.created_at custom_tool.created_at.to_i
+json.updated_at custom_tool.updated_at.to_i

enterprise/app/views/api/v1/models/captain/_document.json.jbuilder

@@ -0,0 +1,14 @@
+json.account_id resource.account_id
+json.assistant do
+  json.partial! 'api/v1/models/captain/assistant', formats: [:json], resource: resource.assistant
+end
+json.content resource.content
+json.content_type resource.content_type
+json.created_at resource.created_at.to_i
+json.external_link resource.external_link
+json.display_url resource.display_url
+json.file_size resource.file_size
+json.id resource.id
+json.name resource.name
+json.status resource.status
+json.updated_at resource.updated_at.to_i

enterprise/app/views/api/v1/models/captain/_scenario.json.jbuilder

@@ -0,0 +1,16 @@
+json.id scenario.id
+json.title scenario.title
+json.description scenario.description
+json.instruction scenario.instruction
+json.tools scenario.tools
+json.enabled scenario.enabled
+json.assistant_id scenario.assistant_id
+json.account_id scenario.account_id
+json.created_at scenario.created_at
+json.updated_at scenario.updated_at
+if scenario.assistant.present?
+  json.assistant do
+    json.id scenario.assistant.id
+    json.name scenario.assistant.name
+  end
+end

enterprise/app/views/devise/mailer/confirmation_instructions.html.erb

@@ -0,0 +1,45 @@
+<p>Hi <%= @resource.name %>,</p>
+
+<% account_user = @resource&.account_users&.first %>
+<% is_saml_account = account_user&.account&.saml_enabled? %>
+
+<% if account_user&.inviter.present? && @resource.unconfirmed_email.blank? %>
+  <% if is_saml_account %>
+    <p><%= account_user.inviter.name %>, with <%= account_user.account.name %>, has invited you to access <%= global_config['BRAND_NAME'] || 'Chatwoot' %> via Single Sign-On (SSO).</p>
+    <p>Your organization uses SSO for secure authentication. You will not need a password to access your account.</p>
+  <% else %>
+    <p><%= account_user.inviter.name %>, with <%= account_user.account.name %>, has invited you to try out <%= global_config['BRAND_NAME'] || 'Chatwoot' %>.</p>
+  <% end %>
+<% end %>
+
+<% if @resource.confirmed? %>
+  <p>You can login to your <%= global_config['BRAND_NAME'] || 'Chatwoot' %> account through the link below:</p>
+<% else %>
+  <% if account_user&.inviter.blank? %>
+  <p>
+    Welcome to <%= global_config['BRAND_NAME'] || 'Chatwoot' %>! We have a suite of powerful tools ready for you to explore. Before that we quickly need to verify your email address to know it's really you.
+  </p>
+  <% end %>
+  <% unless is_saml_account %>
+  <p>Please take a moment and click the link below and activate your account.</p>
+  <% end %>
+<% end %>
+
+
+<% if @resource.unconfirmed_email.present? %>
+  <p><%= link_to 'Confirm my account', frontend_url('auth/confirmation', confirmation_token: @token) %></p>
+<% elsif @resource.confirmed? %>
+  <% if is_saml_account %>
+    <p>You can now access your account by logging in through your organization's SSO portal.</p>
+  <% else %>
+    <p><%= link_to 'Login to my account', frontend_url('auth/sign_in') %></p>
+  <% end %>
+<% elsif account_user&.inviter.present? %>
+  <% if is_saml_account %>
+    <p>You can access your account by logging in through your organization's SSO portal.</p>
+  <% else %>
+    <p><%= link_to 'Confirm my account', frontend_url('auth/password/edit', reset_password_token: @resource.send(:set_reset_password_token)) %></p>
+  <% end %>
+<% else %>
+  <p><%= link_to 'Confirm my account', frontend_url('auth/confirmation', confirmation_token: @token) %></p>
+<% end %>

enterprise/app/views/enterprise/api/v1/accounts/partials/_account.json.jbuilder

@@ -0,0 +1 @@
+json.subscribed_features @account.subscribed_features

enterprise/app/views/enterprise/api/v1/conversations/partials/_conversation.json.jbuilder

@@ -0,0 +1,10 @@
+if conversation.account.feature_enabled?('sla')
+  json.applied_sla do
+    json.partial! 'api/v1/models/applied_sla', formats: [:json], resource: conversation.applied_sla if conversation.applied_sla.present?
+  end
+  json.sla_events do
+    json.array! conversation.sla_events do |sla_event|
+      json.partial! 'api/v1/models/sla_event', formats: [:json], sla_event: sla_event
+    end
+  end
+end

enterprise/app/views/fields/account_features_field/_form.html.erb

@@ -0,0 +1,34 @@
+<div class="field-unit__label">
+  <%= f.label field.attribute %>
+</div>
+<div class="field-unit__field feature-container">
+  <% regular_features, premium_features = SuperAdmin::AccountFeaturesHelper.filtered_features(field.data).partition { |key_array, _val| !SuperAdmin::AccountFeaturesHelper.account_premium_features.include?(key_array.first) } %>
+
+  <div class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-4">
+    <% regular_features.each do |key_array, val| %>
+      <% feature_key, display_name = key_array %>
+      <div class="flex items-center justify-between p-3 bg-white rounded-lg shadow-sm outline outline-1 outline-n-container">
+        <span class="text-sm text-slate-700"><%= display_name %></span>
+        <span><%= check_box "enabled_features", "feature_#{feature_key}", { checked: val, class: "h-4 w-4 rounded border-slate-300 text-violet-600 focus:ring-violet-600" }, true, false %></span>
+      </div>
+    <% end %>
+  </div>
+
+  <hr class="my-8 boshadow-sm outline outline-1 outline-n-container">
+
+  <div class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-4">
+    <% premium_features.each do |key_array, val| %>
+      <% feature_key, display_name = key_array %>
+      <div class="flex items-center justify-between p-3 bg-white rounded-lg shadow-sm outline outline-1 outline-n-container">
+        <div class="flex items-center gap-2">
+          <span class="text-amber-500">
+            <svg class="h-4 w-4" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M480 224l-186.828 7.487L401.688 64l-59.247-32L256 208 169.824 32l-59.496 32 108.5 167.487L32 224v64l185.537-10.066L113.65 448l55.969 32L256 304l86.381 176 55.949-32-103.867-170.066L480 288z" fill="currentColor"/></svg>
+          </span>
+          <span class="text-sm text-slate-700"><%= display_name %></span>
+        </div>
+        <% should_disable = ChatwootHub.pricing_plan == 'community' %>
+        <span><%= check_box "enabled_features", "feature_#{feature_key}", { checked: val, disabled: should_disable, class: "h-4 w-4 rounded border-slate-300 text-violet-600 focus:ring-violet-600" }, true, false %></span>
+      </div>
+    <% end %>
+  </div>
+</div>

enterprise/app/views/fields/account_features_field/_show.html.erb

@@ -0,0 +1,34 @@
+<div class="w-full">
+  <% regular_features, premium_features = SuperAdmin::AccountFeaturesHelper.partition_features(field.data) %>
+
+  <div class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 xl:grid-cols-4 gap-4">
+    <% regular_features.each do |key_array, val| %>
+      <% feature_key, display_name = key_array %>
+      <div class="flex items-center justify-between p-3 bg-white rounded-md outline outline-n-container outline-1 shadow-sm">
+        <span class="text-sm text-n-slate-12"><%= display_name %></span>
+        <span class="<%= val.present? ? 'bg-green-400 text-white': 'bg-slate-50 text-slate-800' %> rounded-full p-1 inline-flex right-4 top-5">
+          <svg width="12" height="12"><use xlink:href="#icon-tick-line" /></svg>
+        </span>
+      </div>
+    <% end %>
+  </div>
+
+  <hr class="my-8 border-t border-n-weak">
+
+  <div class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 xl:grid-cols-4 gap-4">
+    <% premium_features.each do |key_array, val| %>
+      <% feature_key, display_name = key_array %>
+      <div class="flex items-center justify-between p-3 bg-white rounded-md outline outline-n-container outline-1 shadow-sm">
+        <div class="flex items-center gap-2">
+          <span class="bg-n-amber-3 text-n-amber-12 rounded-full p-1 inline-flex right-4 top-5">
+            <svg width="12" height="12"><use xlink:href="#icon-lock-line" /></svg>
+          </span>
+          <span class="text-sm text-n-slate-12"><%= display_name %></span>
+        </div>
+        <span class="<%= val.present? ? 'bg-green-400 text-white': 'bg-slate-50 text-slate-800' %> rounded-full p-1 inline-flex right-4 top-5">
+          <svg width="12" height="12"><use xlink:href="#icon-tick-line" /></svg>
+        </span>
+      </div>
+    <% end %>
+  </div>
+</div>

enterprise/app/views/fields/account_limits_field/_form.html.erb

@@ -0,0 +1,9 @@
+<div class="field-unit__label">
+  <%= f.label field.attribute %>
+</div>
+<div class="field-unit__field">
+
+  <% JSON.parse(field.to_s).each do |key,val| %>
+    <%= key %>: <%= number_field "account[limits]", key, value: val %> </br>
+  <% end %>
+</div>

enterprise/app/views/fields/account_limits_field/_index.html.erb

@@ -0,0 +1 @@
+<%= field.to_s %>

enterprise/app/views/fields/account_limits_field/_show.html.erb

@@ -0,0 +1,3 @@
+<% JSON.parse(field.to_s).each do |k,v| %>
+<%= k %>: <%= v %> </br>
+<% end %>

enterprise/app/views/fields/manually_managed_features_field/_form.html.erb

@@ -0,0 +1,41 @@
+<%
+  # Get all feature names and their display names
+  all_feature_display_names = SuperAdmin::AccountFeaturesHelper.feature_display_names
+  
+  # Business and Enterprise plan features only
+  premium_features = Enterprise::Billing::HandleStripeEventService::BUSINESS_PLAN_FEATURES + 
+                     Enterprise::Billing::HandleStripeEventService::ENTERPRISE_PLAN_FEATURES
+  
+  # Get only premium features with display names
+  premium_features_with_display = premium_features.map do |feature|
+    [feature, all_feature_display_names[feature] || feature.humanize]
+  end.sort_by { |_, display_name| display_name }
+  
+  # Get already selected features
+  selected_features = field.selected_features
+%>
+
+<div class="field-unit__label">
+  <%= f.label :manually_managed_features %>
+</div>
+<div class="field-unit__field feature-container">
+  <p class="text-gray-400 text-xs italic mb-4">Features that remain enabled even when account plan is downgraded</p>
+  
+  <div class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-4">
+    <% premium_features_with_display.each do |feature_key, display_name| %>
+      <div class="flex items-center justify-between p-3 bg-white rounded-lg shadow-sm outline outline-1 outline-n-container">
+        <span class="text-sm text-slate-700"><%= display_name %></span>
+        <span>
+          <%= check_box_tag "account[manually_managed_features][]", 
+                         feature_key, 
+                         selected_features.include?(feature_key), 
+                         class: "h-4 w-4 rounded border-slate-300 text-violet-600 focus:ring-violet-600" %>
+        </span>
+      </div>
+    <% end %>
+  </div>
+  
+  <hr class="my-8 border-t border-n-weak">
+  
+  <%= hidden_field_tag "account[manually_managed_features][]", "", id: nil %>
+</div>

enterprise/app/views/fields/manually_managed_features_field/_show.html.erb

@@ -0,0 +1,31 @@
+<%
+  selected_features = field.selected_features
+  
+  # Get all feature names and their display names
+  all_feature_display_names = SuperAdmin::AccountFeaturesHelper.feature_display_names
+  
+  # Business and Enterprise plan features only
+  premium_features = Enterprise::Billing::HandleStripeEventService::BUSINESS_PLAN_FEATURES + 
+                     Enterprise::Billing::HandleStripeEventService::ENTERPRISE_PLAN_FEATURES
+%>
+
+<% if selected_features.present? %>
+  <div class="w-full">
+    <p class="text-gray-400 text-xs italic mb-2">Features that remain enabled even when account plan is downgraded</p>
+    
+    <div class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 xl:grid-cols-4 gap-4">
+      <% selected_features.each do |feature| %>
+        <div class="flex items-center justify-between p-3 bg-white rounded-md outline outline-n-container outline-1 shadow-sm">
+          <span class="text-sm text-n-slate-12"><%= all_feature_display_names[feature] || feature.humanize %></span>
+          <span class="bg-green-400 text-white rounded-full p-1 inline-flex right-4 top-5">
+            <svg width="12" height="12"><use xlink:href="#icon-tick-line" /></svg>
+          </span>
+        </div>
+      <% end %>
+    </div>
+    
+    <hr class="my-8 border-t border-n-weak">
+  </div>
+<% else %>
+  <p class="text-gray-400 text-xs italic">No manually managed features configured</p>
+<% end %>