Initial commit: Add logistics and order_detail message types
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- Add Logistics component with progress tracking - Add OrderDetail component for order information - Support data-driven steps and actions - Add blue color scale to widget SCSS - Fix node overflow and progress bar rendering issues - Add English translations for dashboard components Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
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121
app/services/twilio/template_processor_service.rb
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121
app/services/twilio/template_processor_service.rb
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class Twilio::TemplateProcessorService
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pattr_initialize [:channel!, :template_params, :message]
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def call
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return [nil, nil] if template_params.blank?
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template = find_template
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return [nil, nil] if template.blank?
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content_variables = build_content_variables(template)
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[template['content_sid'], content_variables]
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end
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private
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def find_template
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channel.content_templates&.dig('templates')&.find do |template|
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template['friendly_name'] == template_params['name'] &&
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template['language'] == (template_params['language'] || 'en') &&
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template['status'] == 'approved'
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end
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end
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def build_content_variables(template)
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case template['template_type']
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when 'text', 'quick_reply', 'call_to_action'
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convert_text_template(template_params) # Text, quick reply and call-to-action templates use body variables
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when 'media'
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convert_media_template(template_params)
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else
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{}
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end
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end
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def convert_text_template(chatwoot_params)
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return process_key_value_params(chatwoot_params['processed_params']) if chatwoot_params['processed_params'].present?
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process_whatsapp_format_params(chatwoot_params['parameters'])
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end
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def process_key_value_params(processed_params)
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content_variables = {}
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processed_params.each do |key, value|
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content_variables[key.to_s] = value.to_s
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end
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content_variables
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end
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def process_whatsapp_format_params(parameters)
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content_variables = {}
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parameter_index = 1
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parameters&.each do |component|
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next unless component['type'] == 'body'
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component['parameters']&.each do |param|
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content_variables[parameter_index.to_s] = param['text']
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parameter_index += 1
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end
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end
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content_variables
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end
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def convert_media_template(chatwoot_params)
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content_variables = {}
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# Handle processed_params format (key-value pairs)
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if chatwoot_params['processed_params'].present?
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chatwoot_params['processed_params'].each do |key, value|
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content_variables[key.to_s] = value.to_s
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end
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else
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# Handle parameters format (WhatsApp Cloud API format)
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parameter_index = 1
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chatwoot_params['parameters']&.each do |component|
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parameter_index = process_component(component, content_variables, parameter_index)
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end
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end
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content_variables
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end
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def process_component(component, content_variables, parameter_index)
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case component['type']
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when 'header'
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process_media_header(component, content_variables, parameter_index)
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when 'body'
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process_body_parameters(component, content_variables, parameter_index)
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else
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parameter_index
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end
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end
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def process_media_header(component, content_variables, parameter_index)
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media_param = component['parameters']&.first
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return parameter_index unless media_param
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media_link = extract_media_link(media_param)
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if media_link
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content_variables[parameter_index.to_s] = media_link
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parameter_index + 1
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else
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parameter_index
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end
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end
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def extract_media_link(media_param)
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media_param.dig('image', 'link') ||
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media_param.dig('video', 'link') ||
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media_param.dig('document', 'link')
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end
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def process_body_parameters(component, content_variables, parameter_index)
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component['parameters']&.each do |param|
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content_variables[parameter_index.to_s] = param['text']
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parameter_index += 1
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end
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parameter_index
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end
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end
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