Initial commit: Add logistics and order_detail message types

- Add Logistics component with progress tracking
- Add OrderDetail component for order information
- Support data-driven steps and actions
- Add blue color scale to widget SCSS
- Fix node overflow and progress bar rendering issues
- Add English translations for dashboard components

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>

app/services/sms/incoming_message_service.rb

@@ -0,0 +1,102 @@
+class Sms::IncomingMessageService
+  include ::FileTypeHelper
+
+  pattr_initialize [:inbox!, :params!]
+
+  def perform
+    set_contact
+    set_conversation
+    @message = @conversation.messages.create!(
+      content: params[:text],
+      account_id: @inbox.account_id,
+      inbox_id: @inbox.id,
+      message_type: :incoming,
+      sender: @contact,
+      source_id: params[:id]
+    )
+    attach_files
+    @message.save!
+  end
+
+  private
+
+  def account
+    @account ||= @inbox.account
+  end
+
+  def channel
+    @channel ||= @inbox.channel
+  end
+
+  def phone_number
+    params[:from]
+  end
+
+  def formatted_phone_number
+    TelephoneNumber.parse(phone_number).international_number
+  end
+
+  def set_contact
+    contact_inbox = ::ContactInboxWithContactBuilder.new(
+      source_id: params[:from],
+      inbox: @inbox,
+      contact_attributes: contact_attributes
+    ).perform
+
+    @contact_inbox = contact_inbox
+    @contact = contact_inbox.contact
+  end
+
+  def conversation_params
+    {
+      account_id: @inbox.account_id,
+      inbox_id: @inbox.id,
+      contact_id: @contact.id,
+      contact_inbox_id: @contact_inbox.id
+    }
+  end
+
+  def set_conversation
+    # if lock to single conversation is disabled, we will create a new conversation if previous conversation is resolved
+    @conversation = if @inbox.lock_to_single_conversation
+                      @contact_inbox.conversations.last
+                    else
+                      @contact_inbox.conversations.where
+                                    .not(status: :resolved).last
+                    end
+    return if @conversation
+
+    @conversation = ::Conversation.create!(conversation_params)
+  end
+
+  def contact_attributes
+    {
+      name: formatted_phone_number,
+      phone_number: phone_number
+    }
+  end
+
+  def attach_files
+    return if params[:media].blank?
+
+    params[:media].each do |media_url|
+      # we don't need to process this files since chatwoot doesn't support it
+      next if media_url.end_with?('.smil', '.xml')
+
+      attachment_file = Down.download(
+        media_url,
+        http_basic_authentication: [channel.provider_config['api_key'], channel.provider_config['api_secret']]
+      )
+
+      @message.attachments.new(
+        account_id: @message.account_id,
+        file_type: file_type(attachment_file.content_type),
+        file: {
+          io: attachment_file,
+          filename: attachment_file.original_filename,
+          content_type: attachment_file.content_type
+        }
+      )
+    end
+  end
+end