Initial commit: Add logistics and order_detail message types

- Add Logistics component with progress tracking
- Add OrderDetail component for order information
- Support data-driven steps and actions
- Add blue color scale to widget SCSS
- Fix node overflow and progress bar rendering issues
- Add English translations for dashboard components

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>

app/helpers/api/v2/accounts/reports_helper.rb

@@ -0,0 +1,93 @@
+module Api::V2::Accounts::ReportsHelper
+  def generate_agents_report
+    reports = V2::Reports::AgentSummaryBuilder.new(
+      account: Current.account,
+      params: build_params(type: :agent)
+    ).build
+
+    Current.account.users.map do |agent|
+      report = reports.find { |r| r[:id] == agent.id }
+      [agent.name] + generate_readable_report_metrics(report)
+    end
+  end
+
+  def generate_inboxes_report
+    reports = V2::Reports::InboxSummaryBuilder.new(
+      account: Current.account,
+      params: build_params(type: :inbox)
+    ).build
+
+    Current.account.inboxes.map do |inbox|
+      report = reports.find { |r| r[:id] == inbox.id }
+      [inbox.name, inbox.channel&.name] + generate_readable_report_metrics(report)
+    end
+  end
+
+  def generate_teams_report
+    reports = V2::Reports::TeamSummaryBuilder.new(
+      account: Current.account,
+      params: build_params(type: :team)
+    ).build
+
+    Current.account.teams.map do |team|
+      report = reports.find { |r| r[:id] == team.id }
+      [team.name] + generate_readable_report_metrics(report)
+    end
+  end
+
+  def generate_labels_report
+    reports = V2::Reports::LabelSummaryBuilder.new(
+      account: Current.account,
+      params: build_params({})
+    ).build
+
+    reports.map do |report|
+      [report[:name]] + generate_readable_report_metrics(report)
+    end
+  end
+
+  def generate_conversations_report
+    builder = V2::Reports::Conversations::MetricBuilder.new(Current.account, build_params(type: :account))
+    summary = builder.summary
+
+    [generate_conversation_report_metrics(summary)]
+  end
+
+  private
+
+  def build_params(base_params)
+    base_params.merge(
+      {
+        since: params[:since],
+        until: params[:until],
+        business_hours: ActiveModel::Type::Boolean.new.cast(params[:business_hours])
+      }
+    )
+  end
+
+  def report_builder(report_params)
+    V2::ReportBuilder.new(Current.account, build_params(report_params))
+  end
+
+  def generate_readable_report_metrics(report)
+    [
+      report[:conversations_count],
+      Reports::TimeFormatPresenter.new(report[:avg_first_response_time]).format,
+      Reports::TimeFormatPresenter.new(report[:avg_resolution_time]).format,
+      Reports::TimeFormatPresenter.new(report[:avg_reply_time]).format,
+      report[:resolved_conversations_count]
+    ]
+  end
+
+  def generate_conversation_report_metrics(summary)
+    [
+      summary[:conversations_count],
+      summary[:incoming_messages_count],
+      summary[:outgoing_messages_count],
+      Reports::TimeFormatPresenter.new(summary[:avg_first_response_time]).format,
+      Reports::TimeFormatPresenter.new(summary[:avg_resolution_time]).format,
+      summary[:resolutions_count],
+      Reports::TimeFormatPresenter.new(summary[:reply_time]).format
+    ]
+  end
+end