Initial commit: Add logistics and order_detail message types

- Add Logistics component with progress tracking
- Add OrderDetail component for order information
- Support data-driven steps and actions
- Add blue color scale to widget SCSS
- Fix node overflow and progress bar rendering issues
- Add English translations for dashboard components

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>

app/controllers/api/v2/accounts/reports_controller.rb

@@ -0,0 +1,142 @@
+class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
+  include Api::V2::Accounts::ReportsHelper
+  include Api::V2::Accounts::HeatmapHelper
+
+  before_action :check_authorization
+
+  def index
+    builder = V2::Reports::Conversations::ReportBuilder.new(Current.account, report_params)
+    data = builder.timeseries
+    render json: data
+  end
+
+  def summary
+    render json: build_summary(:summary)
+  end
+
+  def bot_summary
+    render json: build_summary(:bot_summary)
+  end
+
+  def agents
+    @report_data = generate_agents_report
+    generate_csv('agents_report', 'api/v2/accounts/reports/agents')
+  end
+
+  def inboxes
+    @report_data = generate_inboxes_report
+    generate_csv('inboxes_report', 'api/v2/accounts/reports/inboxes')
+  end
+
+  def labels
+    @report_data = generate_labels_report
+    generate_csv('labels_report', 'api/v2/accounts/reports/labels')
+  end
+
+  def teams
+    @report_data = generate_teams_report
+    generate_csv('teams_report', 'api/v2/accounts/reports/teams')
+  end
+
+  def conversations_summary
+    @report_data = generate_conversations_report
+    generate_csv('conversations_summary_report', 'api/v2/accounts/reports/conversations_summary')
+  end
+
+  def conversation_traffic
+    @report_data = generate_conversations_heatmap_report
+    timezone_offset = (params[:timezone_offset] || 0).to_f
+    @timezone = ActiveSupport::TimeZone[timezone_offset]
+
+    generate_csv('conversation_traffic_reports', 'api/v2/accounts/reports/conversation_traffic')
+  end
+
+  def conversations
+    return head :unprocessable_entity if params[:type].blank?
+
+    render json: conversation_metrics
+  end
+
+  def bot_metrics
+    bot_metrics = V2::Reports::BotMetricsBuilder.new(Current.account, params).metrics
+    render json: bot_metrics
+  end
+
+  private
+
+  def generate_csv(filename, template)
+    response.headers['Content-Type'] = 'text/csv'
+    response.headers['Content-Disposition'] = "attachment; filename=#{filename}.csv"
+    render layout: false, template: template, formats: [:csv]
+  end
+
+  def check_authorization
+    authorize :report, :view?
+  end
+
+  def common_params
+    {
+      type: params[:type].to_sym,
+      id: params[:id],
+      group_by: params[:group_by],
+      business_hours: ActiveModel::Type::Boolean.new.cast(params[:business_hours])
+    }
+  end
+
+  def current_summary_params
+    common_params.merge({
+                          since: range[:current][:since],
+                          until: range[:current][:until],
+                          timezone_offset: params[:timezone_offset]
+                        })
+  end
+
+  def previous_summary_params
+    common_params.merge({
+                          since: range[:previous][:since],
+                          until: range[:previous][:until],
+                          timezone_offset: params[:timezone_offset]
+                        })
+  end
+
+  def report_params
+    common_params.merge({
+                          metric: params[:metric],
+                          since: params[:since],
+                          until: params[:until],
+                          timezone_offset: params[:timezone_offset]
+                        })
+  end
+
+  def conversation_params
+    {
+      type: params[:type].to_sym,
+      user_id: params[:user_id],
+      page: params[:page].presence || 1
+    }
+  end
+
+  def range
+    {
+      current: {
+        since: params[:since],
+        until: params[:until]
+      },
+      previous: {
+        since: (params[:since].to_i - (params[:until].to_i - params[:since].to_i)).to_s,
+        until: params[:since]
+      }
+    }
+  end
+
+  def build_summary(method)
+    builder = V2::Reports::Conversations::MetricBuilder
+    current_summary = builder.new(Current.account, current_summary_params).send(method)
+    previous_summary = builder.new(Current.account, previous_summary_params).send(method)
+    current_summary.merge(previous: previous_summary)
+  end
+
+  def conversation_metrics
+    V2::ReportBuilder.new(Current.account, conversation_params).conversation_metrics
+  end
+end