Initial commit: Add logistics and order_detail message types
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- Add Logistics component with progress tracking - Add OrderDetail component for order information - Support data-driven steps and actions - Add blue color scale to widget SCSS - Fix node overflow and progress bar rendering issues - Add English translations for dashboard components Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
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157
app/builders/messages/facebook/message_builder.rb
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157
app/builders/messages/facebook/message_builder.rb
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@@ -0,0 +1,157 @@
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# This class creates both outgoing messages from chatwoot and echo outgoing messages based on the flag `outgoing_echo`
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# Assumptions
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# 1. Incase of an outgoing message which is echo, source_id will NOT be nil,
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# based on this we are showing "not sent from chatwoot" message in frontend
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# Hence there is no need to set user_id in message for outgoing echo messages.
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class Messages::Facebook::MessageBuilder < Messages::Messenger::MessageBuilder
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attr_reader :response
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def initialize(response, inbox, outgoing_echo: false)
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super()
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@response = response
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@inbox = inbox
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@outgoing_echo = outgoing_echo
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@sender_id = (@outgoing_echo ? @response.recipient_id : @response.sender_id)
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@message_type = (@outgoing_echo ? :outgoing : :incoming)
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@attachments = (@response.attachments || [])
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end
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def perform
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# This channel might require reauthorization, may be owner might have changed the fb password
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return if @inbox.channel.reauthorization_required?
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ActiveRecord::Base.transaction do
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build_contact_inbox
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build_message
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end
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rescue Koala::Facebook::AuthenticationError => e
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Rails.logger.warn("Facebook authentication error for inbox: #{@inbox.id} with error: #{e.message}")
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Rails.logger.error e
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@inbox.channel.authorization_error!
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rescue StandardError => e
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ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
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true
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end
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private
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def build_contact_inbox
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@contact_inbox = ::ContactInboxWithContactBuilder.new(
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source_id: @sender_id,
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inbox: @inbox,
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contact_attributes: contact_params
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).perform
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end
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def build_message
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@message = conversation.messages.create!(message_params)
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@attachments.each do |attachment|
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process_attachment(attachment)
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end
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end
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def conversation
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@conversation ||= set_conversation_based_on_inbox_config
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end
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def set_conversation_based_on_inbox_config
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if @inbox.lock_to_single_conversation
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Conversation.where(conversation_params).order(created_at: :desc).first || build_conversation
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else
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find_or_build_for_multiple_conversations
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end
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end
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def find_or_build_for_multiple_conversations
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# If lock to single conversation is disabled, we will create a new conversation if previous conversation is resolved
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last_conversation = Conversation.where(conversation_params).where.not(status: :resolved).order(created_at: :desc).first
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return build_conversation if last_conversation.nil?
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last_conversation
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end
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def build_conversation
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Conversation.create!(conversation_params.merge(
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contact_inbox_id: @contact_inbox.id
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))
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end
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def location_params(attachment)
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lat = attachment['payload']['coordinates']['lat']
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long = attachment['payload']['coordinates']['long']
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{
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external_url: attachment['url'],
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coordinates_lat: lat,
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coordinates_long: long,
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fallback_title: attachment['title']
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}
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end
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def fallback_params(attachment)
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{
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fallback_title: attachment['title'],
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external_url: attachment['url']
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}
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end
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def conversation_params
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{
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account_id: @inbox.account_id,
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inbox_id: @inbox.id,
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contact_id: @contact_inbox.contact_id
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}
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end
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def message_params
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{
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account_id: conversation.account_id,
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inbox_id: conversation.inbox_id,
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message_type: @message_type,
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content: response.content,
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source_id: response.identifier,
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content_attributes: {
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in_reply_to_external_id: response.in_reply_to_external_id
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},
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sender: @outgoing_echo ? nil : @contact_inbox.contact
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}
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end
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def process_contact_params_result(result)
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{
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name: "#{result['first_name'] || 'John'} #{result['last_name'] || 'Doe'}",
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account_id: @inbox.account_id,
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avatar_url: result['profile_pic']
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}
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end
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# rubocop:disable Metrics/AbcSize
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# rubocop:disable Metrics/MethodLength
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def contact_params
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begin
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k = Koala::Facebook::API.new(@inbox.channel.page_access_token) if @inbox.facebook?
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result = k.get_object(@sender_id) || {}
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rescue Koala::Facebook::AuthenticationError => e
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Rails.logger.warn("Facebook authentication error for inbox: #{@inbox.id} with error: #{e.message}")
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Rails.logger.error e
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@inbox.channel.authorization_error!
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raise
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rescue Koala::Facebook::ClientError => e
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result = {}
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# OAuthException, code: 100, error_subcode: 2018218, message: (#100) No profile available for this user
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# We don't need to capture this error as we don't care about contact params in case of echo messages
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if e.message.include?('2018218')
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Rails.logger.warn e
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else
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ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception unless @outgoing_echo
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end
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rescue StandardError => e
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result = {}
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ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
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end
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process_contact_params_result(result)
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end
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# rubocop:enable Metrics/AbcSize
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# rubocop:enable Metrics/MethodLength
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end
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