46 lines
1.1 KiB
Ruby
46 lines
1.1 KiB
Ruby
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class Api::V1::Accounts::Conversations::AssignmentsController < Api::V1::Accounts::Conversations::BaseController
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# assigns agent/team to a conversation
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def create
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if params.key?(:assignee_id) || agent_bot_assignment?
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set_agent
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elsif params.key?(:team_id)
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set_team
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else
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render json: nil
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end
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end
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private
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def set_agent
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resource = Conversations::AssignmentService.new(
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conversation: @conversation,
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assignee_id: params[:assignee_id],
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assignee_type: params[:assignee_type]
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).perform
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render_agent(resource)
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end
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def render_agent(resource)
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case resource
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when User
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render partial: 'api/v1/models/agent', formats: [:json], locals: { resource: resource }
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when AgentBot
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render partial: 'api/v1/models/agent_bot_slim', formats: [:json], locals: { resource: resource }
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else
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render json: nil
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end
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end
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def set_team
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@team = Current.account.teams.find_by(id: params[:team_id])
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@conversation.update!(team: @team)
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render json: @team
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end
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def agent_bot_assignment?
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params[:assignee_type].to_s == 'AgentBot'
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end
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end
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