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assistant-storefront/spec/jobs/inboxes/bulk_auto_assignment_job_spec.rb

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require 'rails_helper'
RSpec.describe Inboxes::BulkAutoAssignmentJob do
let(:account) { create(:account, custom_attributes: { 'plan_name' => 'Startups' }) }
let(:agent) { create(:user, account: account, role: :agent, auto_offline: false) }
let(:inbox) { create(:inbox, account: account) }
let!(:conversation) { create(:conversation, account: account, inbox: inbox, assignee: nil, status: :open) }
let(:assignment_service) { double }
describe '#perform' do
before do
allow(assignment_service).to receive(:perform)
end
context 'when inbox has inbox members' do
before do
create(:inbox_member, user: agent, inbox: inbox)
account.enable_features!('assignment_v2')
inbox.update!(enable_auto_assignment: true)
end
it 'assigns unassigned conversations in enabled inboxes' do
allow(AutoAssignment::AgentAssignmentService).to receive(:new).with(
conversation: conversation,
allowed_agent_ids: [agent.id]
).and_return(assignment_service)
described_class.perform_now
expect(AutoAssignment::AgentAssignmentService).to have_received(:new).with(
conversation: conversation,
allowed_agent_ids: [agent.id]
)
end
it 'skips inboxes with auto assignment disabled' do
inbox.update!(enable_auto_assignment: false)
allow(AutoAssignment::AgentAssignmentService).to receive(:new)
described_class.perform_now
expect(AutoAssignment::AgentAssignmentService).not_to have_received(:new).with(
conversation: conversation,
allowed_agent_ids: [agent.id]
)
end
context 'when account is on default plan in chatwoot cloud' do
before do
account.update!(custom_attributes: {})
InstallationConfig.create(name: 'CHATWOOT_CLOUD_PLANS', value: [{ 'name' => 'default' }])
allow(ChatwootApp).to receive(:chatwoot_cloud?).and_return(true)
end
it 'skips auto assignment' do
allow(Rails.logger).to receive(:info)
expect(Rails.logger).to receive(:info).with("Skipping auto assignment for account #{account.id}")
allow(AutoAssignment::AgentAssignmentService).to receive(:new)
expect(AutoAssignment::AgentAssignmentService).not_to receive(:new)
described_class.perform_now
end
end
end
context 'when inbox has no members' do
before do
account.enable_features!('assignment_v2')
inbox.update!(enable_auto_assignment: true)
end
it 'does not assign conversations' do
allow(Rails.logger).to receive(:info)
expect(Rails.logger).to receive(:info).with("No agents available to assign conversation to inbox #{inbox.id}")
described_class.perform_now
end
end
context 'when assignment_v2 feature is disabled' do
before do
account.disable_features!('assignment_v2')
end
it 'skips auto assignment' do
allow(AutoAssignment::AgentAssignmentService).to receive(:new)
expect(AutoAssignment::AgentAssignmentService).not_to receive(:new)
described_class.perform_now
end
end
end
end